I made an appt with Raymond and he did not show up or call to explain why he wasn't coming. He did…read morereschedule and cleaned my couch-after it dried there was a spot he missed. We scheduled a time for him to come and for the second time he did not show up, call or answer my calls. I'm so disappointed a business would waste someone's time like that. Terrible customer service!

Royal Red Carpet Steaming Services has been cleaning and steaming our carpets in the comfort of our…read morehome for several years now. These guys get freaking knee-deep in the cleaning process and equipped with their natural cleaning supplies, vacuum, steam and heavy duty pressure machines. Royal Red not only clean carpets, but they offer several home services such as upholster cleaning, tile cleaning and several others. The end result is a fantastic. We rather use Royal Red Carpet Professional Services once or twice a year over buying or renting a cleaning machine. One, it's a local operation that we can count on and support. Two, are carpets on the end are spic and span. And three, pricing is phenomenal for all they do.

Bowerman has done a lot of work for us: rug and upholstery cleaning, basement mold abatement and…read morecleaning. All of there work is excellent and professional. They discuss each project and explain what they will be doing. And they are courteous and friendly. Jonathan and JG, who did work for us, were very good!

This review comes several years after the fact, but since I found their business card while going…read morethrough some old stuff, I am taking the time to leave this review in as objective a manner as possible. We incurred flooding damage at our apartment complex and Pasquale and his team were brought in to deal with cleaning and restoration. Like another reviewer reported, while we were suddenly forced out of our homes, they boxed up our belongings and attempted to charge us for services that we did not request, such as disposing of damaged furniture (we said all along we'd do that work on our own). The evening we were forced out of our flood-damaged home, we took what essential things we could, but inevitably had to leave a lot of our possessions behind for the night. The next day, we removed all our belongings from the apartment. Weeks later, after relocating and unpacking our belongings at our new home, we came to find a number of our possessions of both monetary and sentimental value had gone missing from the time of the flooding incident to the time of our removing all our belongings from the apartment. Absent camera footage, we knew nothing could be proven. It was not our choice to have any sort of transaction with this company, but if you have the choice, I recommend considering other options.

With tax and tip, I spent over $80 to have 2 small bathrooms, a tiny half bath and a kitchen floor…read moredone. When I checked afterward, so many things like most of the tub, light fixtures, mirrors were untouched. To me, an experienced cleaner could have wiped these things down in 2 hours. Kitchen floor vacuumed but barely mopped, missed so much as he had to stop. Really nice young man, just disappointed with the job.

I hope these carpet cleaning artists have their day in court!…read more My husband bought Groupon $49 deal to clean our 1 BR rental apartment. He read fine print about extra fee for heavily stained and soiled carpets so when he spoke with owner over phone he explained to him the condition of carpet. We just wanted to refresh carpet in living room and bedroom. The service provider showed up and started complaining about the condition of carpet. He tried to convince my husband to "upgrade" package. Basically he told my husband the job can't be done if we don't "upgrade" the package. I Feel that no matter what your carpet looks like, he says it is too dirty and need to use special machine and charge you EXTRA $$$. Regardless of what you initially agreed to, the price suddenly starts to increase. End up asking to pay $150 more to get same service. Price changing rip offs. My husband told him to leave. We are very disappointed with both, the vendor and Groupon. Avoid these guys!

After several unsuccessful uses of carpet cleaning products and Kirby demos, I was really at my…read morewit's end with my soiled living room Berber carpet ( juice spills, dirt from foot traffic etc...) which needed an extreme cleaning. I came across Al & E's Carpet on Groupon and it was THE BEST decision that I could have made. I was still thinking that it was going to be another disappointing outcome BUT I was sssooo wrong! They were very professional and accommodating to my schedule. Mr. Eric arrived 15 minutes early and he explained the process to me step by step and was very knowledgeable and thorough. As a female, I am huge on things being explained and my questions answered. Mr. Eric put me at ease and was very patient and able to answer my questions no matter how small. Now I enjoy walking into my living room and entertaining now that my carpet is clean. I would highly recommend Al & E's to anyone and have in fact recommended them already to several of my friends.

Was told Green Restoration would visit the house where the fire was and needed boarding up as it is…read morea total loss and a danger if anyone were to enter. Green Restoration stated they would determine what was needed once they were on scene and would provide me with an estimate. They agreed to be there that afternoon after I paid the required deposit. I didn't receive a call back on day one. On Day Two, I called and they stated that were currently on scene, it could not be boarded up safely and they were waiting for a supervisor to come to the scene. This was an outright lie as I was at the house when I made the call and Green Restoration was not. When I called them out, the woman on the phone stated that was the last activity she was aware of and she would let the project manager know to call me. On Day 3, after not receiving a call back, I called again and was told they were still figuring it out and I was assured I would receive a call and an estimate. Today, Day 4, I called and the same woman was unable to give me any further update or reason why I never received a courtesy call to update me. She said she was updating me. Only because I called her! Thirty minutes later, I open my email and get a message from Green Restoration service informing me they are unable to complete the job. Perhaps they should consider that they are not dealing with restoration services but PEOPLE in need of restoration services who are in a vulnerable state. They get one star for immediately refunding my deposit. Horrible experience under horrible conditions.

After the reopening, we hired Green Restoration to do disinfection and cleaning of our spa salon…read more Our customers feel very confident and safe. Thank you!

Honestly this company kinda ripped me off. They said they would deep clean for 160 and that's…read moredouble what they have here and they only sent one person. They ignored the fireplace and left a lot of debris on the floor. I prepared the room for days before the cleaning and I am not satisfied. Sorry.

Outstanding local cleaning business - team did an outstanding job cleaning and sanitizing my home…read more Friendly and meticulous - these girls didn't play around. Highly recommend and I be will setting up a regular service. Makes the nation wide cleaning services look like amateurs at half the price.

Anthony from Magic Mop cleaned our carpets yesterday....they now look like brand new, all fluffed…read moreup, and the best they have ever looked. He is so nice and professional and very reasonably priced. He also cleaned our tiled kitchen floor and polished it and it has never looked better. We are thrilled with their service and I am very particular.

Thanks Magic Mop for your services. A couple of items holding me back from 5 stars but I'm pleased…read morewith the job done. The team were scheduled for the 9-11 window of arrival but actually got to the house at 1130. Once they were there I found it odd to be asked where my kitchen paper and trash bags were - I thought that would have been provided? Beyond that - the cleaning job was very thorough and the place does look marvelous now! Thank you!

We were very happy with the services provided by Steamatic, of North Haven, Connecticut. On June…read more17, 2025 Greg and Jose did a fabulous job cleaning our 50 year old HVAC system. it obviously was never cleaned and it showed it. They were "very" courteous and professional as it took them quite a while to complete the job, as you can imagine. Many pictures prove their work was complete, and thorough. We would definitely recommend this company and staff for any of their services.

Steamatic was recommended by my HVAC company. Great experience from start to finish. Prompt,…read moreprofessional, and very nice. Would definitely recommend Steamatic!