Do NOT waste your time, energy, money, sanity with any of these clowns. They will show up for the estimation/walk around but not deliver for over 3 weeks once the contract is signed and they have your payment information on file. They will make excuses every step of the way, gaslight you on their issues, whine, complain, share details that are not necessary to be shared, write explicitly long emails and distribute to the ENTIRE customer email base on file-even if you are not having issues with them, they blame the internal staff for all sorts of issues and the internal staff then says that its the staff working in the field, they put words in your mouth and play the victim afterwards, cancel contracts early and then blame the customer, literally put their business costs in emails to customers and whine about all the business stuff that they have to handle/pay for so the customer will feel guilty for saying anything about their ethic/work, share extremely personal details of employees being sick on the job (OSHA should be contacted on this one!), discuss personal details of other clients and how they 'wronged' them and they were retaliating in some way towards them, the managers wanting you to send emails only to certain people within the office so that not everyone in the company is aware of what is going on, share details of events with personnel and the office, show up late or not at all then try to send you an invoice for the 'work', damage property, create unsafe environments after mowing, create issues with surrounding neighbors of the property, show up unannounced/unwarranted/without communication and will go through the neighbors property and sneak around your cameras in order to do a 'quality check'..... meaning they wanted to see if the client was lying about work that was not completed. I have had to pay for repairs caused by their workers on my property due to carelessness as they are trimming/blowing yard debris into HVAC units. If you say anything to the staff at all about missed lawn areas, no shows, damage on the property, etc they will 100% retaliate and cause more issues for you to deal with because they don't like what you had to say and literally demand 5 star reviews from customers. They will call you on holidays and harass you for hours while with your family to 'explain' yourself after they have sent a nasty email out to all customers and if you have anything to say in return to that email, even if that email had nothing to do with you to begin with but they will tell you how you are feeling about it regardless of what you are saying. They charge high fees for their work and their work is horrible. Then not trim bushes as previously discussed and then charge you higher fees due to the size of the bush because it was never trimmed as agreed. Its all a complete scam. Do yourself a favor and STAY AWAY FROM THIS COMPANY! It's just NOT worth the mental abuse/property abuse, turmoil, defending no work/crappy work, will make statements to you about not having witnesses to phone conversations because I was at home, actions and events on your own property even with camera footage/neighbor statements/complaints of things that they have done or was rude about. (They literally pulled up to my neighbor's driveway to the side of my cameras, pulled long ways (parallel)blocking her entire driveway, to access my property by going on theirs and being sneaky.) We all saw you and you are on camera!!! After scaring her by blocking her driveway and walking all over the properties because she did not know who/what they were there for (she thought that our houses were being cased due to the increase of break-ins/theft) because he did not bother to knock on the door, announce themselves, call/text on their special number that they supposedly set up to communicate better with their customers but do not use it, email, nothing to elude to who and why a person was trespassing on our properties. I reviewed my cameras and recognized the van and immediately called their office only to be told that nothing was going on at first to it was a 'quality check'. In which I replied, you can not quality check work that was NEVER done and you do not sneak around a clients property if you have nothing to hide. Needless to say all of the events with the company will warrant legal actions if any other retaliation continues. I also have Derek the manager that claims that he is handicapped and can not get around due to health issues, walking around just fine on video from my cameras. He claims that he can do no wrong because he has health issues. My fence is also not quite 3 feet tall and they step over all the time. He is on camera moving around just fine. Do NOT fall for the scam and the audacity of these clowns! read more

Took 3 phone calls before they responded. No one you talk to knows anything about the business or lawns except for Brandy so if you don't speak with her directly you are in the dark. They re-scheduled 4 times for reasons that were ridiculous. They kept saying it was too wet to plant seed and aerate when it hardly rained and ground was not wet at all. After looking elsewhere and getting quotes with other companies for the exact same service, ALL the (3 other ones) companies were WAY cheaper and higher rated. It's a total rip off. Never again. read more

I recently had Lawn Dawgs out to fill in a big crater on my yard that was left by the removal of an above ground pool. The yard was a mess due to a very poor pool installation. In addition to that, I asked Lawn Dawgs to clean up a small garden bed, fix the edging and mulch. I have worked with several contractors over the years and Lawn Dawgs has by far been the most professional. They arrived exactly when they said they would. I received a reasonable estimate for the work via email within a day or two. So I hired them for the job. Again, they arrived exactly on time. Partway through the job I received a call that they had underestimated the amount of dirt we would need so the cost went up by $150. Initially I was annoyed, but they ended up doing several extra small things that they didn't have to do. Things like picking several pieces of firewood that were spread around our yard by our dog. Putting potting soil over the exposed roots of a tree near the crater. And I ended up feeling really good about the work they did. The work looks great. In fact, I've just contacted them for additional work. If you're looking to have some yard work done by a company that actually shows up when they say they will, gives you a real contract with an estimate and does great work, then look no further. read more

I started with Lawn Dawgs this year and was excited to have a professional lawn service. The price was higher than I had paid previously, so I assumed quality service. The first time they mowed, they mowed down a bush and the trimming was bad and they hadn't blown off the sidewalks well. I called and they were apologetic. I am a busy person, so I gave them another chance rather than look for someone else. Because I am busy I did not have the time to email or call weekly. I overlooked more bad trimming and then I got home one day to really bad trimming and emailed this time with pics of the problem. They did not charge me for that week. I was assured that someone would walk the property with the person mowing and make sure it was done right. The trimming was done better the next week, but the area that I had the most concern about was not touched again and the rest of the trimming seemed a bit like overkill but I did not want to quibble. It was trimmed. I addressed the single area issue again. When I came home to the last mowing my trimming was down to the dirt in most area. Seed will have to be sown to recover. Times up. Would really not recommend this company! read more