Where do I start? I had seen Dr. Marshall, about a year and a half ago for an ingrown toenail. She…read moredid the quick procedure in her office on that day. That evening, I was in severe pain. The pain was so pain that painkillers did not help! I called the next morning and asked to be seen ASAP! They staff squeezed me in. When I saw Dr. Marshall, she asked what was wrong, and I told her something didn't feel right, I'm in excruciating pain! She looked at my toe and said, that's just tissue trying to heal. If you want, I can take a closer look. I said yes, please, because this pain is unbearable. Before I knew it, she had a tool in her hand and dug it right into the wound to feel around. I practically jumped out of the seat. I was angry, upset, and extremely disappointed! When I got home, I called another podiatrist for a second opinion. When I went in for a 2nd opinion, Dr. Walker looked and told me there's a small piece of nail still in there. I had to have another procedure to have it taken out. Due to Dr. Marshall not fully taking out that section of nail and having the process done again... it never grew back normal. Now, I'm going in tomorrow to get that part of my toenail chemically killed off, so I will not have any more problems. So, after that incident, no I do not recommend this office at all!

Wow. We are impressed. My daughter and I are that is. Long story short here: my daughter has had a…read more"boo boo" (for lack of a better word) on her foot for weeks now. It has caused her pain to walk and due to this I made an appointment with our regular GP. We are Kaiser refugees and since I know how to work that system and not our new insurance system, I didn't know that I could have skipped our GP all together and took her straight to the podiatrist. Anyway, saw the GP, GP was useless. Couldn't tell what it was w/ her foot. The gave me the number for Dr. Stewart. Dr. Stewart's office is in the same Dr. complex, so I walked in (daughter in tow) to make an appointment. They were able to take her straight away. Dr. Stewart made it a point to connect with her. To put her at ease. Asked her questions. Joked with her, and lo and behold was able to diagnose her issue easily. The office staff was super professional and competent, and Dr. Stewart was so good that my daughter said she wished he could be her "everything" doctor. Whew, what a relief to have found this specialist office!

Love Jenny Lam, but will not be coming back to see her again. Ever since she moved to a different…read moreProvider which is now Bay Area Foot Care it's been a billing nightmare for almost 5 months now. Their billing department is incompetent and does not know how to bill my insurance company. They keep saying they have billed my insurance, but my insurance has no claim that was submitted by Bay Area Foot Care. I can even see that it has not been submitted. Plus Bay Area Foot Care is billing me for 100% of the services rendered. I will be in the process of submitting a complaint with the The Board Podiatric Medicine and the California Medical Board. Steer clear of Bay Area Foot Care at all costs!

Writing a review as not bad care but not glowing like others. Relatively perfunctory exam with…read morerelatively high charges. Staff weren't very eager to be helpful. And a referral to John Muir and getting those results took many phone calls back/forth - and then the doctor's office couldn't find the results so I had to get them myself from MyChart.

Dr Taylor was extraordinarily helpful in an unusually effective manner. He saved me from bunion…read moresurgery!! Many heartfelt thanks Dr Taylor!!

I didn't see the doctor but this review is based of the customer service from their reception and…read morepre paper work. They were not fast to respond to messages and they schedule you out 3 months. This doesn't seem like a dr office, but a business. Why have ppl sign terms and agreements like your going to get charged 18% interest. Seriously ! And why does race matter on the forms!

Wow! I just came back from the last follow up with Dr. Lam. It was for an in-person foot procedure…read morein the office and was SO impressed with how painless it was. The recovery has been easy and I feel so much better now. Dr. Lam was very professional and made me feel comfortable and informed throughout the process. I highly recommend her for any new patients!

I am a diabetic and need regular follow ups regarding my feet. My longtime, outstanding podiatrist…read moreleft her practice for greener pastures at Kaiser. My endocrinologist recommended Dr. Lam. Bummer. She seemed disinterested in my case from start to finish. When I asked her about routine care, she was mildly irritated, suggesting that I should come on an as-needed basis. Needless to say I won't be returning.

I have experienced ingrown toenails and bruised toenails from sports for years. Dr. Pursnani was…read moreable to treat the ingrown toenail in such a way that it did not come back. She also treated my bruised toenails to relieve the pain. She gave me some helpful tips and a toe sleeve to prevent sports injuries in the future. In addition to these injuries and ailments, Dr. Pursnani recommended calf and heel cord stretches when I was dealing with heel pain after working out. I had been stretching post workout and she recommended pre-workout routine after a short warm up. I enjoy an active lifestyle. In the past these foot ailments have been roadblocks. Dr. Pursnani treated my problems in such a way they were not only healed but put me on a path not to experience them anymore. Finally, Dr. Pursnani is very easy to talk to. She is friendly and always greats me with a smile. I thoroughly recommend Dr. Pursnani for any foot pain you're facing!

Dr Pursnani took great care of my daughter's foot. She was very nice and friendly to my teenager…read more Gave prompt attention to the issue and even followed up to ensure she was recovering well!

I am a Physican and I have worked with many surgeons in the past. Typically, they might have…read moreexcellent technical abilities but they usually do not excel at bedside manner. Dr. Marshall was amazing. She was clearly very technically proficient but also very clearly cared about her patients and her work. I wish I had found her years ago. I brought my two children to her and she was incredible with them.

DO NOT see Dr. Marshal for ANY surgery of ANY kind!! She caused me MAJOR issues and wouldn't listen…read moreto me when I said something was wrong. Thank goodness for UCSF, they finally fixed what she messed up. Proceed with extreme caution!!!!

Unlike so many Drs these days, Dr. Hiatt did NOT ask me to write a review. Which likely tells you…read moreall you need to know about him. Competent Drs don't need to ask! I was slightly worried to go to him given I had an issue and the only recommendation was from strangers online. I've been burned before but this time .... drumroll.... winner! Dr. Hiatt is thorough, careful, clearly knows his craft and is gentle to boot. He will answer all your questions (very unusual) and even laugh at your jokes while making a few of his own. My kind of Dr. !! If you need a competent podiatrist, Dr. Hiatt is my suggestion!

I've seen 3 podiatrists throughout my life. My 1st DPM was my doctor for over 15 years (off & on as…read moreneeded) and he was phenomenal and set the bar high. When I moved from Daly City to San Ramon and in the middle of really painful ankle issues, I could no longer trek from E. Bay to Peninsula. I was referred to my 2nd podiatrist who was dismissive and very nonchalant with my care. Enter Dr. Hiatt. I consulted him to see if my lingering ankle pain required surgery. Our meeting with him was very thorough with his exam; he welcomed & thoroughly answered any and all questions we had; and he has a kind and friendly demeanor and bedside manner. Ultimately i necessitated surgery. At surgery time he visited me beforehand to check in with me, then right before going in to surgery he took more time with me to calm me down. Post-surgery he took time to explain his discoveries to my husband and he was the first face I saw upon waking up from anesthesia. Always kind, always warm and caring. Thus far I've felt in good hands with Dr. Hiatt. I still miss my 1st DPM (Dr. Dobbs) but I'm very confident and at ease and happy with my new east bay DPM: Dr. Hiatt. If you need a podiatrist in the east bay, go to Dr. Hiatt. It's rare finding a doctor who genuinely cares, intelligent, and has great bedside manner and takes his time with patients, but Dr. Hiatt has is one of those rare finds. Now let's see how I recover after my surgery...

I took my mother in for corns on her toe. She had 3 on two toes and was having pain. Dr. Carrasco…read morenoticed her swollen leg and asked about her heart health. I told him she had had a 4 way bypass 5 years earlier. He referred me to a doctor to have her legs and belly ultrasound. Nothing was found at that time, but within 3 weeks and 2 more ultra sounds, a blood clot was found and had made it's was to her groin area. She was admitted to the E.R. and given a blood thinner. I am grateful for Dr. Carrasco for knowing something else besides corns were a problem. He has a great bed side manner and was very good with my elderly mother who at best can be difficult. I would recommend Dr. Carrasco to anyone who is suffering with foot issues. My best friend was i need of a Good podiatrist fr her hammer tes and other foot issues. I referred her to Dr. Carrasco. She loves going to him. Yesterday she had surgery on 3 toes that were in need for hammer toe. Everything went well and she has told me many times thank you for the referral.

From the owner: The East Bay's Premier Foot and Ankle Clinicsread more