My dog was feeling self-conscious about his new sweater so I thought a quick field trip to Browne's…read morewould build his confidence and it sure did! The employees were so warm, friendly, and encouraging! They lavished praise and biscuits on my boy and he was beaming by the time we left. We also picked up a fairly priced, pretty roll of wrapping paper, a roll of tape, and a new ID tag for my dog's collar. If you need something on the island, Browne's will more than likely have it or be able to direct you to a shop where you can find what you need. There's ample parking and the interior of the store is spacious, well lit, and clean. There's also a wonderful garden center in the back with a great selection of plants and supplies. Thanks, Browne's, for brightening my dog's day!

Nice selection, especially with their new and expanded lumberyard…read more Horrible customer service. On multiple occasions I have attempted to get a quote on special order items , leaving my contact information and spec sheets. Even with multiple reminders I rarely receive a reply.

It looks like we are the first to put our thanks and gratitude in this post. The pleasure is all…read moreours! Steve, our contact at Island Gardens is a sensitive and caring individual who has an extensive knowledge of the flora and fauna of these islands! From his in-depth study of our property, to his creative eye and his ability to explore cost saving solutions, Steve has been a pleasure to have as our landscaper of choice here in Friday Harbor. From the outset, we needed someone we could trust to follow though on the hardscape problems we needed to move into our new home. With only two site visits when I came here in June, And a few email sketches back an forth, Steve prepared the landscaping to our expectations and more! He kept us fully informed with progress photos and did all the work under budget! We highly recommend Steve and his company for all your landscaping needs here on the San Juan Islands!

Came in to Friday Harbor thinking I'd burned out my anchor windlass on a charter sailboat. (How is…read morea different story). One marine company said they could get to me in four days. Courtesy Marine walked me through the problem, diagnosed it and helped me solve it- all over the phone. I was very grateful, and offered to pay- which was graciously declined. Needless to say I'll bring my business to them in the future. Thank you Courtesy Marine.

From the owner: Specializing in outboards, diesel, generators, mechanical, electrical, and boat systems.read more

Tried to work with John for some fairly minimal tree trimming. All was good, until they overbooked…read morethemselves. Then, they never contacted me again to reschedule.

We requested that John come out and give a quote We were new to the yard and some trees were new…read moreto us. We got an accurate quote and a couple of weeks later it was taken care of. Only later did I notice one sneaky bough of an evergreen tree was still bumping into the house. One call and when the crew was in the area, they popped over and took care of it. Love the knowledge level and efficacy of the team. John will make sure the job is done right!

Very poor follow up. Issues with both plumbing and electrical work. Won't answer calls after work…read moreis finished and problems arise. Nice guys, but wouldn't use again.

Thank you so much for your excellent customer service! We arrived at our cabin to water pressure…read moreproblems, not only did Don come out first thing in the morning on July 2nd, he also came back on July 3rd to fix a second problem when the line was broken by construction workers digging a ditch!