Great service. John is knowledgeable, professional, and friendly. Answered all our questions.read more

They did boiler maintenance for 20 years for me. Boiler for that time with 3 zones only cost 200 a…read moreyear. Yep I kept tract.Then I wanted continuous hot water so they put in a combination boiler /hot water heater that lasts another 20 years (3 years ago) and it has worked great. Altho it cost more than I had paid in the past I don't have to keep switching out water heaters every 6 years. I think they do quality work at a reasonable price. Never upsell. Always on time. If they break a part they replace it free. They use good parts. They have an annual service which gives you 10% off for the year if you have the annual service. The best heating repair. They put in furnace and AC for my neighbor and found her a great discount. I had discounts on my boiler yet I got quality equipment. This last year they replaced a motor piece in my 20 year old gas insert fireplace. Great Work, Good prices, helpful staff. Ethical.

Wow!! Wonderful, friendly, professional, tidy, experienced…read moretop notch service. From the first inspection visit, to the heater install to the duct cleaning everyone did an amazing job. Answered every question and concern. Pet friendly crew did absolutely everything right. Can't say enough great things about the experience. If your looking for quality, experience and professionalism look to Marrs. Thank you!!

Joel was fantastic. He explained things throughly and seemed to know his job well. He was very…read morerespectful and let us know what was happening every step of the way. Thank you for keeping my mom warm! :)

Parker and his crew did a great job for us, building our driveway, parking area, taking down some…read moredead trees, etc. They work together like a well-oiled machine.

I have mixed feelings bout Northwest Energy Systems (NES). I used them 3 times, once to install a…read morewater heater (great experience; original review), a second time to repair a gas leak (things went terribly wrong), a third time to investigate this oily burnt foul smell in the kitchen (dissatisfied). PROS + Most of the people at NES are nice. Chris in Sales is professional and easy to work with. Dan, the own, went out of his way to make things right when my gas leak repair went REALLY bad. CONS - When I had a gas leak in the garage, this one technician misdiagnosed and replaced a gas pipe that was not leaking. A few hours after the technician left, I called them to ask to send the technician back as I was still smelling gas in the garage. The receptionist REFUSED to send him back because she did not believe I was still smelling gas. As it turned out, the technician had replaced a line that was not leaking. After spending several hours, the technician finally located where it's really leaking. Unfortunately, this is not the end of my ordeal. They put a temporary hookup so that I can at least use the water heater before they can fix the leak on a later day. Then, the temporary hookup leaked! It was after hours, but I called NES and left a message for the on-call person. I ended up having to call the Cascade Natural Gas emergency line as I did not receive a call back, and Cascade Natural Gas shut off my main gas line. Because of the misdiagnosis and the failure to respond to my after-hour request, Dan, the owner, gave me his personal cell number in case I have difficulty reaching them. - The same technician was sent to my house a couple days ago when I requested to investigate the foul smell I noticed in the kitchen. Ok, the previous time, he was reluctant to investigate the issue any further as he thought he had fixed the leak. This time as well, he was reluctant to do anything. First thing he said was "I don't know what to tell you." So, I asked him to at least check for a gas leak. 10 minutes later he left, and I received a bill for $92.40 ($85 trip charge plus tax). As I requested a service call, I did pay (the entire bill), but I expressed to the office my concerns about this technician's unwillingness to help me TWICE. I am not even calling this technician incompetent, but it's a waste of money at least if he's not willing to help his customers. The office promised me to send someone else in the future. It is my Yelp review policy not to name names to avoid "public shaming." However, if you're considering to hire NES and want to know which technician I'm talking about, please PM me. I can share the information in private. ************************************************************ If you found my review helpful, don't forget to hit "useful" and/or "cool"! It helps other Yelpers. If you liked my review, follow me on Yelp or send me a friending request. Stay safe and healthy and keep Yelping!

I have had great experiences with this company. They have been helpful and friendly. Big shout out…read moreto Mindy and Dan for doing everything so safely during the pandemic. Also very much appreciated that I actually had a scheduled time and a call alerting me to arrival.

I wish I could give them 10 stars. They responded so quickly and fixed the problem same day! This…read moreis what extraordinary customer service look like

Ben at Whitelaw Plumbing took care of an issue at my home and, when a follow-up problem came up, he…read moreultimately stepped up and made it right. He owned the situation, communicated clearly once we reconnected, and handled the resolution professionally. I respect anyone who stands behind their work, and Ben did that. I'd call him again based on how he handled the end-to-end experience.

Do not hire Caz Construction!! We hired Caz Construction to do our bathroom remodel. The quality of…read morethe work performed in our bathroom was sub standard and unprofessional. The tile was set horribly with uneven grout lines and tile lippage throughout. The tile was set directly on the shower pan causing the pan to squeak when someone stands and moves around in it. A 1/8"-1/4" gap is required for an expansion joint between shower pan and tile. There were no expansion joints left in the corners either. The caulking was done the same day as the grout holding moisture in and causing the grout to fail. the caulking was also very badly done with holes and tape line seams in it. When presented with the issues they were unable to provide a technician that could repair the damage and unwilling to make any of the necessary repairs. Eventually we had to terminate the contract because every technician they had sent out either did horrible work or was incapable of completing their job. There was no commitment to quality craftsmanship or customer relations. I have worked in this industry for 35 years and know the ins and outs of all parts of remodeling and construction. Do not hire Caz Construction if you want quality and professionalism.

Just had the electrical wiring and installation of circuit breaker box and 2 HVAC heat pumps…read morecompleted by their team; Brian (HUAC) and Shannon, Ricky & Isaac (electricians). These guys were all terrific! They were on time (to the minute), efficient, hard working, thorough, informative, considerate and very polite. Excellent work done by an excellent team. Thanks to all. Give these guys a raise!!!

I had Clint Defries's at west mechanical in an emergency situation. The art store in my building…read morewas without heat and if cold weather came in it affects the paints. It was during the holidays so a challenge for installation but west mechanical prioritized the install and the tenant was very pleased and thankful. Clint was also excellent in following up himself with not only me but my tenant Danielle as well. Thank you Clint and West Mechanical for efficient service and fair price for the replacement heater.

great service and quality! we recently needed to upgrade…read moreour water heater. they came out. made a recommendation for one that would save us on our monthly bills but also had some rebates we could use. super impressed. would highly recommend

Outstanding service, highly recommend! Cody was great with…read morehis communication, quick scheduling and service conducted. He took great care of our inspection and cleaning and gave lots of valuable information for ongoing usage of the fireplace and what I can be looking for in the future. Great value for the service, will definitely be using again! ​

Cody went way over and above the norm to take care of every need I had plus more. He took the extra…read moretime to explain things about my pellet stove and wood stove that are so helpful and that I never would have known otherwise, so I can use them more efficiently and safely. He's as polite as can be and kept everything so clean I was honestly surprised that there was absolutely no mess leftover whatsoever. I'm so truly thankful there are still honest, kind people here in Bham that work so hard to do an outstanding job. And lastly, his price was better than anyone else I called, so don't even bother doing comparisons because Cody is the only guy you need to call to make an appointment. I'm a very satisfied customer who is super thankful to you Cody.