Michele Gonzalez worked very hard with us to get everything done , beginning to end. She was great…read more I would use her refer her everything.

Very good storage company. Units are clean, access is good to load or unload your goods.read more

Highly recommend this facility specifically because of Michelle. She is absolutely wonderful! She…read moremade the whole process easy and enjoyable. Cheaper is not always better because customer service like this is priceless. Thank you Michelle!

I've been using Natomas Self Storage for a year now, and I've never had a better experience…read more Michelle is the absolute best! She's so friendly and always ready to help. She remembers me by face and can solve any problem I have right away. She's patient and kind, and she really goes above and beyond. The storages are also great - they even have climate-controlled units, which was perfect for my husband and I. We love and appreciate you, Michelle! Thank you for keeping our stuff safe and treating us like family. You'll always be our go-to person for self-storage! N she should be yours too Thanks, Moe and Carlos

The manger is so helpful and kind best experience I've had in West Sacramento I've been there 10…read moreyears and there always clean units and gate code easy access to your unit very professional service.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

We have been reasonably satisfied with storing our belongings at this facility, but when we went to…read morecheck on moving our 10x10 worth of stuff to Florida we were told that we could not park a pod on property for even a single day to load it and have it taken away the next day. There is plenty of room on the property so I'm not sure why this isn't allowed. It creates quite a hardship for those who need to transport their belongings any distance. Very unfortunate situation. This doesn't apply to everyone but for those who need this accommodation - be aware.

A few days ago I wrote a one star review. Mgmt co called. Delightful. Explained a medical…read moreemergency. Very customer driven. Although they are full today, I wouldn't hesitate to rent space there.

went looking for a unit, Tina did an outstanding job walking me through the units and the prices…read moreshe was very friendly and patient with my million questions Valerie was really nice as well |

Ridiculous prices for what you get. Size is not what they advertise. The hours are a total joke…read more Access at 9am on a week day and 10am on the weekend??? People got stuff to do and waiting all morning to get into something you're paying waaay too much for is not one of them. $125 a month for storage the size of an out house with rusty doors that you pull your back out opening up? Acre access is 10 am on a Sunday when it's already 80-90 degrees. Yeah real nice. That tells you that they have trouble with break ins and need to be there when people are coming in and out. Rent somewhere else. Definitely not worth it, sorry not sorry!

I am writing this review because of how I was treated during one of the most difficult moments of…read moremy life. What I am criticizing is the complete lack of compassion and professionalism I experienced dealing with this facility & staff. When I arrived, I was informed by scott(a staff member) that my unit had been sold. The contents of that unit included years of personal belongings, books, awards, clothing, camera equipment, and irreplaceable personal items. Instead of being told privately or with any degree of sensitivity, this information was delivered in front of other people in the lobby. This experience was humiliating. What I did not expect was the absence of basic human decency. There is a way to communicate devastating news to a customer without making them feel exposed and degraded in a public setting. There is a moral difference between an abandoned storage unit and a storage unit belonging to someone who is actively trying to save their belongings. I was not someone who disappeared, walked away, or abandoned my property. I called the week of the auction asking for help, asking for options, asking if there was anything that could be done. I was trying to save my belongings and was met with what felt like indifference and callousness. The loss of my belongings was painful enough. The manner in which the information was delivered made an already heartbreaking situation significantly worse. People going through storage auctions are often experiencing financial hardship, family crises, illness, job loss, or other major life difficulties. They deserve professionalism, dignity, and privacy. That was not my experience. This facility does not employ good people. They only want to humiliate you. What I will remember most is not that my unit was sold. I will remember how little compassion was shown to someone who was desperately trying to prevent it from happening. If you rent here, understand that when you fall on hard times, you may be treated as an account balance rather than a human being. I now associate this facility & the people they employed with one of the worst moments of my life. I will never recover from this. I am devastated. DO NOT RENT FROM THIS FACILITY OR COMPANY. * **** ******** ******** ***** ** ****

Garbage corporation... Didn't get a notification about them selling the facility to another storage…read morecorporation n now Storquest corporation office said oh sorry to all its customers n no compensation just sorry...

I've been renting a unit here for two months, and so far it's been good dealing with Andy (who…read morechecked me in) and the other staff. I also appreciate the phone call from their office after I incorrectly place my lock on the unit's door. The old, giant elevator large enough for a car is pretty cool.

Have been a customer here for about three years and I have had nothing but positive experiences…read more The staff is incredibly friendly and helpful and the facility was always well maintained. I have now emptied my unit as we are moving out of state and they helped make that process easy and smooth too.

Cheryl and James were do easy to work with at Public Storage on West Capitol…read more In Sacramento California Safe and clear neighborhood. Closed Circuit Camera Surveillance Affordable price for large 10 by 10 Space Highly Recommend

Way too expensive rent keeps going up with no warning!! Ask for rental reduction but $-50.00…read moredoesn't cut it moving out

Ashley, the resident-onsite Manager at Outrig Storage is smart, quickly understands, speaks clearly…read morewhile sharing factual information, pretty darn knowledgeable- she taught me a few tips I didn't know about my batteries (and I was a full-timer in my RV for several years). ATTN: New Owners, Ashley is a high-quality manager and good for business. She saved the day. Thank you. #1009

This used to be a great place, but the owners sold it a few months ago. Rates have gone up 30% and…read moremaintenance is deteriorating. Looking for another storage place.