First time using this company for a move from Roanoke, VA to Tampa, FL. Cost was close to $8k…read moregiven it was only 1- 26 ft truck with no furniture and mostly odds and ends with lots of storage totes. Types of items matter with pricing I learned. Everything was very smooth and the logistics & price were very good for the quality & convenience of service. A crew of 3 loaded the truck, & with our house having 3 levels I was glad the movers were young and strong guys. On the receiving end they had 2 movers to unload, but it was much easier in Florida with a 1 level home. All in all they were professional & efficient. Any time I move in the future I'll be using Varsity.

Had two different households to move into a new home, after the first morning, I called the office…read moreto request the same moving team for the next house. Chris and the rest of the crew were amazing, constant motion, no breaks, worked as a team. I really was dreading the move, they changed my mind! I don't know where they find their people, especially nowadays... I highly recommend Varsity.

This Self Storage location.is one of the cleanest locations I have ever encountered. The customer…read moreservice is Excellent at all times and the property manager is always willing to go the extra mile to give excellent service. Thanks to Chris Cheatwood. Rating A+.

Night and Day Difference from Other Storage Facilities…read more After dealing with a frustrating experience at Storage King here in Roanoke, I was honestly expecting more of the same, but this place completely changed that. From the start, everything was handled the way it should be. The process was smooth, communication was clear, and I was able to get everything set up without wasting time or jumping through hoops. No confusion, no runaround, just straightforward service. Customer service here is on a completely different level. I was treated with respect, not talked over, and every question I had was answered professionally. That alone made a huge difference compared to what I dealt with elsewhere. David, who helped me, was outstanding. As a fellow military veteran, I really appreciated his professionalism, respect, and the way he carried himself. You can tell he takes pride in helping people and doing things the right way. I also appreciated the transparency. No surprise charges, no pressure to add extras, and everything was explained upfront so I knew exactly what I was agreeing to. The facility itself is clean, secure, and well maintained, which gave me real confidence storing my classic Mustang there. When you're trusting a place with a vehicle like that, security and upkeep matter, and this place checks all the boxes. Overall, this was a night and day difference from Storage King. If you're looking for a storage facility that actually values your time and treats you like a customer should be treated, this is the place to go. Semper Fidelis

This is a great facility! Management is on-site, friendly and accommodating. I was renting a unit…read morefor my job and they would sign for deliveries and allow access to my unit (with permission, of course) to the drivers. This is a very secure process and prevented the need for me to personally be on-site when the UPS truck would arrive. The facility is slightly older but clean and well maintained. No issues with water or pests in the 5+ years I maintained a unit at this location. Good value for the unit size, too.

Very helpful. Good rates with a lot of competition around. Quickly returns calls . Good people…read more Ease of location. Keypad entry.

Sunburst Storage has provided us with friendly and personable service for all of our storage needs…read more Our service professional engaged in conversation and demonstrated care for us, and our specific needs. I would recommend them highly, to everyone!

I'm a current tenant; I'm pleased with the accommodations; need to move to a smaller, less…read moreexpensive unit at or less than $100 per month at the Franklin Road, Roanoke, VA location; didn't see a chat portal. Please advise.

It's virtually impossible to get in-person assistance or a return call from these folks. Couple…read morethat with the outrageous "market-driven" rate updates and you've got a very unpleasant experience. Their marketing strategy is to attract customers with teaser rates and then hope that they'd pay the higher rates instead of having to sacrifice time and effort to find other options and move out. There are much more affordable and better-serviced competitors that I would recommend ahead of Public Storage.

This place has one cart that I had a lame wheel. I was told by employee they can't afford anymore-…read morelol!! I have used public storage before and they had carts twice the size with wheels that work. It will take me all day to load my stuff onto that cart. Then the property manger AMANDA said, "you're the only one who has complained. Take it up with corporate." Where she promptly gave me the number to there AI which hung up on me repeatedly. AVOID this storage company at all costs!! They don't deserve a half star!!

This place was very nice when it was Parkside Storage. Public Storage own it now and it has been…read moredown hill ever since. The facility is not as clean as it to be. Just about every thing has been taken out of the lobby. They even took away the trash can that was outside.

Overall the value is absolutely there. It is worth every bit if what I pay to keep my belongings…read moresafe. The facility is a quality location accessible to the handicapped and anyone else who may need storage services. It is clean and quiet, with a bathroom on site. Located next to Walmart only adds to the overall satisfaction with my location. I only gave a 3 instead of 5 because of the verbal communication I had with a gentleman who introduced himself as property manager. Although knowledgeable and helpful he was slightly not aware of other people's feelings. Other than those few encounters, I absolutely would recommend public storage.

i am completely shocked at how bad this company turned out to be. Advertised pricing and special…read moredeals are criminally used to bait you in. This should be addressed by the BBB and I will file a complaint. I realize no one at the their company gives a damn by the number of complaints they have in the reviews, and I wish i would have checked them before I rented. I only wish there was more I could do than post a yelp complaint. Stay away from these predators, there are better places to store your valuables with.