Our AC stopped working in August. Stone Services came out within an hour after placing our service…read morerequest. It was a tricky problem to diagnose. The technician procured the new part on his lunch break and installed it in the afternoon. Completed the same day. Courteous and explained each step along the way.

I called to set up an appointment with Stone and made the mistake of not asking the cost for the…read morevisit. It is $150 for the first .5 hour and then $50 afterward. I ended up paying about $200 to get my furnace tuned up and turned on. John, the tech, was good. He assumed I knew the pricing. My fault for not asking.

I hired them to link a generator to my house and to fix two ceiling fans. They provided me with an…read moreestimate - which I paid $196.73 for. This charge was not applied to my bill. I then decided it would be best to replace the fan rather than fix them. The first time they came out, they removed the fans but couldn't install the new fans as the down pipe (I provided) was the wrong size. Nothing was done for the generator as the needed part was the wrong size (they provided). The second time, they installed the fans, but again did nothing for the generator as the replacement part also didn't fit. I was then informed they couldn't do the generator job as described in the estimate and the new estimate was now $300 more than quoted. Essentially it took 3 trips out here for them to figure out what was actually needed to install the generator. The estimate, I paid for, was useless. I was then billed $1,587 for the fan installation. This included a second trip fee as they had to come back because the fan down pipe I provided was incorrect. I reminded them they had to return anyway as their part was wrong, but they keep telling me I caused the return trip. They finally split the cost with me. I reviewed the invoice carefully and found numerous questionable charges and errors - 75 minutes of supervisor reviewing project with staff @$109/hr, billing assistant time at electrician rate, charging for lunch time, assembling a defective ladder. The final bill to install to ceiling fans in ceilings was $1,321, $266 more than their original invoice. Next time I will rent scaffolding and do it myself.

I wish there were more stars for this…read more Storytime: When Duke Energy upgraded our electric meter, they broke the base, and we experienced worsening brownouts and then blackouts for a few days. When we called Duke Energy to come out, they found the meter was sparking (AKA arc'ing), so they shut off part of our power (one "phase"), so half our lights were out and we could not run appliances, although we had heat and could run a cord to a working outlet to our 'fridge. BUT we had to repair the base (The box your meter sits on either outside or inside your house) at our cost! (We were able to try and submit a claim, which actually was rejected due to a Duke subcontractor did the work ... also,we found out the base might have been failing for a long time before the meter replacement.) First, I tried a company in Durham, because they could come out that night. They came out, and gave a $1,200 estimate to: get a permit, parts, replace the meter base. Fine. But, the person the Durham firm sent was scary in many ways ... I thought he might either electrocute himself or damage my house. Clearly he had no idea what he was doing, from watching and talking with him. My "BS detector" was going crazy. I wanted someone else, and told the firm to hold off while I got a second opinion. Meanwhile, a day wasted with no power in many rooms in the house. I called all the local electricians and everyone was too busy for weeks! Then I tried Bonneville. I emailed them at night and got a call in two hours to schedule! I spoke with Brad and he clearly understood the situation and made me much more confident than the other firm. At Brad's suggestion, I left a key for him to come inside the house so no one had to miss work. At about 10:30 that morning, he called me to tell me he was able to REPAIR the broken meter base, not replace it. He patiently explained EVERYTHING about what happened and why ... literally spent 15 minutes explaining and talking about it. Such an easy experience! The best part? We were only charged $233 for the repair parts and labor, vs. the $1,200 to replace the meter base. Advice: Bring your A game to Bonneville. Be ready to clearly explain your problem in an intelligent way, be a good listener, and you will be rewarded by the best service experience possible. HIGHLY recommended. Richard Stern, Carrboro NC.

I can't say enough good things about LaTour Electric! From quote to completion, they were fast,…read morefriendly, and thorough. I needed two bathroom exhaust fans replaced and was referred to LaTour for the parts and installation. The estimate came quickly, and I appreciated how easy it was to review and accept everything electronically. The technician completed the work with a quick turnaround and exceeded my expectations with the quality of the materials and service. Proud to support such a well-respected local company. Thank you, LaTour. I'll definitely be a repeat customer!

Ive called Latour electric twice for help. The first time was an hvac issue in my old house. They…read moreresponded promptly and the tech fixed the issue quickly. He also explained the issue and gave me ways to prevent other things in the future. More recently we had built a home and the builder used their own electrician despite me suggesting Latour. We had a few electrical issues which culminated with our stove almost burning our brand new house down because the outlet was installed wrong. I immediately called Latour and they fixed the issue quickly and professionally. The electrician gave me a thorough explanation of exactly what happened. Whether its hvac or electrical give them a call. They are a great company that does great work.

Cannot recommend more highly…read more Jim has done several projects at our home. He installed outdoor security lighting, several ceiling fans, wired a sump pump, troubleshot a short circuit, and installed Ring cameras. In several cases the work required him to access awkward or difficult places, from crawl spaces to a fan over a bed, and he handled it all without breaking a sweat. His work is excellent, he is punctual, and his pricing is extremely fair, and we enjoy seeing him whenever we have a need for an electrician. We are extremely pleased and would recommend him without reservation.

Mr. Branley did a exceptional job today at our residence. We had light fixtures wiring issues. Had…read morecalled him in the morning by 12 p he called and showed up in 30 min. Speedy service. Very personable as well. I would recommend Branley Electrical Service to any one looking. I would say to anyone frustrated with getting ahold of other electrical services give him a call. I even used a home advisor app and requested several quotes from other electricians with no one to respond. Thank you again Mr. Branley he will be our go to guy from this point forward.

Charged $79 to show up, quoted over $800 for a twenty-minute job requiring no parts, just a camera…read moreand snake. Don't do business with these people, don't even let them on your property.

Pure Line are by far the most reliable, professional, best plumbers in the area. We had two…read moredifferent plumbing emergencies that they were able to respond to quickly. They were professional, clean, knowledgeable, and efficient. They were able to quickly get to work to identify the issue, evaluate the solution with us, then execute. I trust these guys so much now. They truly had our interests at heart. Can't recommend enough.

Very professional and knowledgeable. Repair on air conditioning unit fixed correctly. Price for the…read morejob was priced very fair. Was prompt on arrival time. Highly recommend this company to everyone. They actually care about the customer

Quality counts Mechanical Service did an amazing job repairing the HVAC system at one of my…read morelistings! Chet gave a very fair estimate and fixed the issues in a very timely manor. His follow up was amazing! I especially like that they do electrical and plumbing too. One stop shop. I will definitely be referring Quality Counts Mechanical Services to my clients in the future. Thank You.

My wife and I have used R and C Services Heating and Cooling to service our heating and air…read moreconditioning systems for almost 15 years. I should have written a review long ago. They are exceptionally responsive, they explain what they are going to do extremely well, our efficient in solving the problems or doing the checkups, and respond quickly to urgent situations. Chris and his staff recently did two projects for us over the period of about a week and a half. They were friendly, efficient, explained what was being done and why and generally provided excellent service. I wholeheartedly recommend them.

THANK YOU, R&C Services!!! My AC quit working at 4 p.m. on a Wednesday & I needed to be in…read moreWinston-Salem for work the next two days, so couldn't be there for a service person. I called the company I have a maintenance contract with--and THEY couldn't help me that afternoon/evening. Called another company and THEY couldn't help. Tried R&C Services--and they graciously arranged to have their boss stop by in the morning, meet my brother there & call me with the estimate so I could approve. As it turns out, another company showed up unexpectedly, and did the work. BUT I want to give credit to Laura, Chris & all of R&C Services for their willingness to go the extra mile. TL; DR: R&C Services goes the extra mile for their customers!! I'll be signing on with them!

Such a great company. High levels of professionalism, conscientiousness, competence and integrity…read more Highly recommend Archie and his team.

I'm really impressed with Greene Hunt and would absolutely recommend them for any job…read more We had a pretty big job and needed our entire house two story home repiped, a new water heater, and new toilets installed. We had a few people come out and decided to go with Greene Hunt because of the care Archie took when he first came out and how easy it was to communicate with him. We had a pretty big crew out for two days doing the repiping and stuff and they were all great. Like I said, it was a big job, but they were respectful of our property, efficient, friendly, neat, and did quality work. I felt comfortable enough with the crew that I left them alone at the house for a few hours while I ran errands. Really glad I went with Greene Hunt. They did fantastic work, finished on time, and Archie and the crew at our house were all fantastic.