My husband and I and our granddaughter had an appointment on Tuesday morning for COVID19 tests. The…read morestaff administering the tests, along with a security guard who was present, were extremely helpful and professional. A positive attitude, such as they exhibited, goes a long way. Thank you very much. Marie G.

Caring primary care providers and other services under one roof. There's a mix of patients here;…read moresome (like me) are in active recovery, some are here just for regular primary care. They take MassHealth and all those insurances under the Health Connector. I have a PCP here (she's a Nurse Practitioner -- there are a lot of NPs and a couple of MDs), see a psych provider here, see a cardiologist here, and have been to the Nutritionist here. I'm in the Suboxone program and go to group meeting here. Everyone is kind, straight-talking, and it's a non-judgmental zone as there are all kinds of folks here from every walk of life. NO one -- from my PCP to the other docs to my counselors - looks down on me here, talks down to me, or makes me feel like an addict. The care is good, and the staff are "real". I get called for outside quickly. It feels like family here. Even the folks that work here seem to like each other, and down-to-earth, and obviously like their jobs.The only fault is that their phones are good/not good and often have something screwy going on and I get transferred around a lot, but I can deal with it for the good care I get.