Being native Floridians we know inherently the importance of A/C year around. That being said, the…read moreservice company you choose is also vitally important to our home's comfort and our family's well being, Supreme Air Services and Francis M. are that company and more! We have an upstairs air conditioning compressor and central unit that separate from the one downstairs unit. This unit is 1 year and a few months old and had been an ongoing issue partly due to previous HVAC service company ineptitude. We were thrilled when the owner promptly returned our call and came out to the appointment 2 hours early (of course calling us ahead). He handled our issue with professionalism and promptly! What a breath of "fresh air" in the HVAC industry! We highly recommend 5 stars +!!!

Supreme Air Services was contracted by my home warranty company to repair my central air system…read more Tech came out, troubleshoot system and couldn't find the issue. System blowing air out like the fan is on, not cold air. Called warranty company back and explained a/c is still not working properly and that my home was up to 80 degrees inside, so I put a window unit in. They said supreme air has to be the one to come back out. I called Francis at supreme air to see when he would come back out. He stated I could " call a major ac repair company, pay their diagnostic fee, tell me what they find and I will repair that". I called Choice Warranty back and requested a new company to come out. They said that it would have to be Supreme Air for the second visit. Supreme Air told me they would be out today, Tuesday the 4th. He told my warranty company the same thing. Spoke with him moments ago and he stated he can't come out until Thursday, the 6th. 2 weeks with a/c not working properly and I'm stuck with this company unless I pay out of pocket. I would highly recommend choosing one of the "major" a/c repair companies in the area.

Apparently you cannot give ZERO stars for the non-existent customer service Tempcore exudes. They…read morewere recommended by my home warranty company. I set a time & date to fix my AC on Friday. I called and left them a message to confirm the time & date on Friday of my appointment. I never received a response. I called them Monday morning and left a message to confirm the time of my appointment. I emailed them Monday morning. It is Monday afternoon, I have had absolutely NO RESPONSE WHATSOEVER from them.

I have never had such a great experience with a company! After struggling with other AC companies…read morefor over a month to repair my AC unit, Tempcore made it happen! Sonia the dispatcher was personable and kept me in a direct line of communication when a problem happened with my Home Warranty Company. Joshua, the technician, was knowledgeable and was able to problem solve the issue with my AC! He actually found the real problem that another company over looked! The pricing I felt was very fair and didn't walk away feeling like I was nickeled and dimed. To top it all off they are a local company! They have earned my business in the future. Quick response time. Only thing is I wish they had weekend hours but the quality of work was through the roof!

My American Home Shield sent R&R out. The tech Thomas was EXCELLENT! He was timely, continued to…read morestatus me on each step taken.

Needed some electrical work done to support placement of new TVs. Did not want wires hanging out…read moreand R & R did the job. They were prompt, courteous, and professional. They were very helpful in explaining how best to set up the new TVs and even swept up after themselves. Will use them again!

Just got a notification that owner responded…read more There's no way to update my review, so - Owner called me & asked me to remove my review. He got frustrated. At no point during the call did he simply apologize & tell me that he did some research after his visit & later discover that he was not licensed to do work in Georgia. Instead, he just kept asking me to remove my review. Owner says I've written a bunch of negative reviews. See review summary. I was curious, so I double-checked - in 10+ years, I've written 827 - & 129 were 1 star reviews. That's less than 15%. I guess that's a lot to some people, but to me - his response & attempt to cast aspersions on my character makes me seriously question his honesty, integrity & professionalism. Background / history****** Back in January 2025 this company was dispatched, by HomeServe, & sent to an older rental home we own in southeast Georgia. While waiting for Homeserve to find a technician, the unit at our family home in the same town started to run non-stop so they were assigned that trouble call as well. Adam was the technician & owner. This visit was a 'second opinion' visit on the rental & it started off a bit rocky. HomeServe had struggled to find anyone local, & when they did send a someone, the original technician's diagnostic didn't make any sense. He said the unit needed to be cleaned before he could add refrigerant & did not believe that the unit had been cleaned that Summer - even though I witnessed the cleaning with my own eyes. It took MULTIPLE phone calls, but HomeServe finally acted on their promise to send another technician for a 'second look.' Once they assigned it to Salt Air (based in Jacksonville about 1 - 1.5 hrs away), for some reason, Mr. Adam kept texting me on my landline. I know this because my home phone number kept calling me & trying to 'read' the texts to me in that robo voice. Eventually, he started to call my cell phone. I couldn't answer because I was in the middle of physical therapy. During a break, I did attempt to call him back but got vmail. He'd left me a vmail saying he could be at the rental home by 4pm or 4:30pm at the latest, but I just needed to give him a call back. I wrapped up my appointment & texted the tenant to make sure she was ok with it (we try to stick to the 24 hour notice rule, but sometimes its better for the tenant if we can get it same day), then called him back to let him know the tenant had agreed to leave work a little early to meet him - but I got vmail so I texted him. When I finally spoke to him, verbally, he was wrapping up his day & the conversation was odd. First, he told me that he could accommodate any time that worked for my tenant. I explained that live 5.5 hours away, so I'm not able to just drive over & meet with repair people. When I suggested a 4pm appt, he said that was too late. I apologized & expressed my surprise - since he would have arrived at or around this time had he come that day. He explained that he was just trying to 'help me out' & that if he arrived that late in the day & needed a part, he'd struggle to get it because most supply houses close at 5pm & he wasn't even sure if there was a supply house nearby that he had an account with. I told him that was fine, but I'd need to coordinate with the caregiver to either meet him or unlock the door or wait until i was physically in tow. Because of the tenant's work schedule, she can only accommodate very early (8am) or very late (4 or 4:30pm) appts. The visits / assessments****** Once we got the appointment set up, he was very honest in his assessment of the rental property. He advised that he could add refrigerant but it might leak out in 3 months, or it might leak out in 48 hours. I told him to let me think about while he took a look at the other house. When he called me back, he a) told me that he changed his mind & was no longer willing to add refrigerant to the unit at the rental home because he just didn't feel comfortable & didn't want me to waste money on what might only be a very short term solution. & b) the compressor was bad at our family home & while it wasn't covered by HomeServe, it was still under warranty & he could do the work if I paid out of pocket. Homeserve rep called me & reiterated what Mr.Adam had said. He told me that I might be able to find a local person to repair it at a cheaper price & as a courtesy, he even texted me warranty info for the compressor & his price to repair (even breaking down labor versus refrigerant costs) so that they're be a record of it. I was disappointed in the news about the rental property HVAC, but told Mr. Adam I'd get back to him about the compressor repair. The flake-out****** So imagine my surprise when I reached out to him 14 days later to schedule the compressor repair & he tells me that he does not travel 'that far' for work & he's not licensed do installs in Georgia. I reminded him of our conversation & sent screenshots (see previous review.)

The owner personally came out to clean my evaporator coil and did a great job, he showed me…read morepictures of the coil before and after and explained everything tha was included in the service.

I needed an electrician fir an emergency regarding an insurance issue. I contacted Ken on a…read moreThursday right before their closing time. He said he would call me and book an appointment for the following week which worked well with me. To my surprise, Ken called me the next day, Friday, much to my surprise, it was the week of the car show in Fernandina Beach, with detours and lots of traffic! My insurance company wanted me to change my electrical panel to keep my insurance. Ken looked at it and said ut was the Cadillac of power panels and if he replaced it, it would be like putting a Yugo in it's place. He wrote a letter to my insurance company stating that. They still wanted to cancel me so I ended up going with a different insurance co. Ken could have taken advantage of the situation but he didn't! I recommend his company for any electrical issue you may have. I have found my electrician for life! Thanks Ken for all you did helping me, mostly coming to the island that Friday!

In October 2024 I had a faulty circuit breaker. The person came twice from K.O and was upset with…read moreworking on my "old house." He said I needed two more breakers, one for refrigerator and one for stove of which I paid for. After paying for two more breakers at $1,450, the same breaker kept breaking. The owner said I must be making this happen?? Needless to say, I do not recommend this company.

If you are tired of dealing with unreliable untrustworthy Air Conditioning Contractors my strong…read moreadvice is to go with someone you can rely on and trust, someone who is very knowledgeable, and won't charge you and arm and leg to repair your unit or include cost to repair things that are not required. Air systems & controls LLC is a Certified Air Conditioning Contractor for both Commercial/Residential - Services, and the owner and manager is Melvin Coffman and I highly recommend you call him before calling anyone else. My air conditioner recently broke down and I had 2 of the Bigger Named air conditioning contractors look at my AC unit. The first company, gave me an estimate of $2,004.00, and the second company, gave me an estimate of approximately $4,864.00 to repair the unit. Both air conditioning contractors recommended that I replace my unit, and the cost of a new unit was approximately $17K. I was ready to buy a new unit as my unit is 12 years old, and then I happened to talk to my friend who told me about Melvin and he told me that he has been using Melvin for his AC service for many years and that he was very reliable, experienced, and his pricing was reasonable. Anyway, I contacted Melvin and he had my unit up and running in approximately 1 hour. The repairs to my unit required a new Contractor 2-Pole 40 Amp Contactor, and this part can be purchased for approximately $75 online, and misc. hardware like a fuse and some wire connectors, and the labor consisted of replacing the Contractor and cutting and splicing 5 or 6 wires together as the wiring installation was worn away and likely shorted out the Contractor. My AC is now up and has been running just fine for the past week. So, the actual parts to repair my unit were likely in the ballpark of less than $100 dollars, and the labor took approximately 1 hours as Melvin pretty much knew exactly what the problem was within a couple of minutes after looking at the unit. So if you believe a repair like this is worth $2,004 dollars or $4,654 dollars that is on you, I'm glad my friend told me about Melvin. Melvin fixed the AC for a fraction of the cost of the estimates that the Bigger Named AC Contractors provided. I know exactly who I am going to call next time I need service on my AC unit.

Excellent communication and service! Our a/c stopped working on a Saturday of a holiday weekend…read moreand we finally figured it out that evening. He responded to my Yelp inquiry within an hour and was out there at 10 am the next day! It was fixed by noon and he came out a couple days later to make a couple of adjustments (based on his standards, not from our request). He was very knowledgeable, friendly, and efficient! My husband's father was in heating and cooling and this company passed my husband's inspection as well. We will definitely use this company again for our air conditioning needs, and I highly recommend.

One thing the worker was 2 hours late Never got a courtesy…read morecall let us know he was running late We had to call them. We been using this company for years then they charge us for travel. I don't remember even paying for travel before and they never told us until the Bill came in. All I'm saying is need to do a better job By informing the customer if we get charged for their travel And if the worker is running late as it's our time Too, If we have to wait Don't get me wrong, This company is good

This review is based on not receiving a call back only. I called to schedule a visit for a quote on…read morea whole house rewire and was told the gentleman that does the quotes was not in the office and my message would be relayed to him for a call back. I never received a call back. I don't understand the thinking in these businesses not to follow up with a customer. Your loss I hired American Electrical Contracting Services who bothered to be courteous and talk with me.

Quality and service can't be beat. They are responsive and aren't out to just take your money.read more

We had such a dehumanizing experience with this company concerning our AC unit. First, they make us…read morewait over a week for an assessment without AC. They didn't offer to provide a temporary solution. I spoke to Erikka today who said they have portable ACs yet no one offered it over a week ago. Instead they took hundreds of dollars to put freon that didn't last very wrong as we had a leak. The house reached 87 degrees most days. We had to put our dog in a hotel because she couldn't stand the heat. We also have 5 minors in the house who had to live so uncomfortably for over a week. Back to 9/20 when my spouse spoke with Erikka who said they wanted to get the best to come out and assess/fix the situation. I found it odd that only 1 HVAC technician within the entire company was competent enough to do their job. Unfortunately, no one called so my spouse called again. This time, an agent came out and just added freon as a temporary fix (as stated above), again never offered the portable AC. We call in this past Saturday asking for some sort of solution as the heat was unbearable. We were told someone would call right back. We never received a call. Fast forward to today when Jimmy shows up and says we need a coil. Then goes to say he doesn't have one and it would be another 3-5 days. Jimmy went as far to say we can call other companies and they will all tell you we don't have coils in hand. My spouse and I were dumfounded by this statement. How are you a company that fixes ACs but not have the necessary parts!? Even worse is you were the initial company who installed the AC!! I call the office while Jimmy is of course waiting for payment and speak with Erikka who says they should have offered a portable AC. (She was the nicest person we spoke to from the company). I ask for a call back and Barry calls 5 hours later. I inform him and ask that we come to a reasonable solution for all of the mishaps and the overall disregard for our well being. He said no, and offered a 2 follow ups. Why would we want follow ups if you couldn't do the initial job in a timely manner (or at all in this instance)? I asked Barry to refund our money for the freon. I also asked for some sort of assistance paying my pet's hotel visit as it could have been avoided if they would have followed up in timely manner or offered the portable AC. Barry said no and basically told me my concerns are mere opinions. Your company needs to learn how to treat individuals like humans. Show empathy. You all got to go home to a cold house with a working AC. We suffered in our puddles of sweat for over a week in 92 degree weather. This was by far one of the worst experiences I've ever encountered! Do yourselves a favor and stay far from this company. Jack Frost came today within two hours of Jimmy leaving and fixed the AC same day. Funny how the part "wasn't" available when Jimmy looked.