Apparently you cannot give ZERO stars for the non-existent customer service Tempcore exudes. They…read morewere recommended by my home warranty company. I set a time & date to fix my AC on Friday. I called and left them a message to confirm the time & date on Friday of my appointment. I never received a response. I called them Monday morning and left a message to confirm the time of my appointment. I emailed them Monday morning. It is Monday afternoon, I have had absolutely NO RESPONSE WHATSOEVER from them.

I have never had such a great experience with a company! After struggling with other AC companies…read morefor over a month to repair my AC unit, Tempcore made it happen! Sonia the dispatcher was personable and kept me in a direct line of communication when a problem happened with my Home Warranty Company. Joshua, the technician, was knowledgeable and was able to problem solve the issue with my AC! He actually found the real problem that another company over looked! The pricing I felt was very fair and didn't walk away feeling like I was nickeled and dimed. To top it all off they are a local company! They have earned my business in the future. Quick response time. Only thing is I wish they had weekend hours but the quality of work was through the roof!

One thing the worker was 2 hours late Never got a courtesy…read morecall let us know he was running late We had to call them. We been using this company for years then they charge us for travel. I don't remember even paying for travel before and they never told us until the Bill came in. All I'm saying is need to do a better job By informing the customer if we get charged for their travel And if the worker is running late as it's our time Too, If we have to wait Don't get me wrong, This company is good

This review is based on not receiving a call back only. I called to schedule a visit for a quote on…read morea whole house rewire and was told the gentleman that does the quotes was not in the office and my message would be relayed to him for a call back. I never received a call back. I don't understand the thinking in these businesses not to follow up with a customer. Your loss I hired American Electrical Contracting Services who bothered to be courteous and talk with me.

Quality and service can't be beat. They are responsive and aren't out to just take your money.read more

We had such a dehumanizing experience with this company concerning our AC unit. First, they make us…read morewait over a week for an assessment without AC. They didn't offer to provide a temporary solution. I spoke to Erikka today who said they have portable ACs yet no one offered it over a week ago. Instead they took hundreds of dollars to put freon that didn't last very wrong as we had a leak. The house reached 87 degrees most days. We had to put our dog in a hotel because she couldn't stand the heat. We also have 5 minors in the house who had to live so uncomfortably for over a week. Back to 9/20 when my spouse spoke with Erikka who said they wanted to get the best to come out and assess/fix the situation. I found it odd that only 1 HVAC technician within the entire company was competent enough to do their job. Unfortunately, no one called so my spouse called again. This time, an agent came out and just added freon as a temporary fix (as stated above), again never offered the portable AC. We call in this past Saturday asking for some sort of solution as the heat was unbearable. We were told someone would call right back. We never received a call. Fast forward to today when Jimmy shows up and says we need a coil. Then goes to say he doesn't have one and it would be another 3-5 days. Jimmy went as far to say we can call other companies and they will all tell you we don't have coils in hand. My spouse and I were dumfounded by this statement. How are you a company that fixes ACs but not have the necessary parts!? Even worse is you were the initial company who installed the AC!! I call the office while Jimmy is of course waiting for payment and speak with Erikka who says they should have offered a portable AC. (She was the nicest person we spoke to from the company). I ask for a call back and Barry calls 5 hours later. I inform him and ask that we come to a reasonable solution for all of the mishaps and the overall disregard for our well being. He said no, and offered a 2 follow ups. Why would we want follow ups if you couldn't do the initial job in a timely manner (or at all in this instance)? I asked Barry to refund our money for the freon. I also asked for some sort of assistance paying my pet's hotel visit as it could have been avoided if they would have followed up in timely manner or offered the portable AC. Barry said no and basically told me my concerns are mere opinions. Your company needs to learn how to treat individuals like humans. Show empathy. You all got to go home to a cold house with a working AC. We suffered in our puddles of sweat for over a week in 92 degree weather. This was by far one of the worst experiences I've ever encountered! Do yourselves a favor and stay far from this company. Jack Frost came today within two hours of Jimmy leaving and fixed the AC same day. Funny how the part "wasn't" available when Jimmy looked.

Excellent service and price These guys came last year to fix…read moremy AC and I didn't have any problem again.

Julio and company were great. Gave us a reasonable quote for a residential electric job (2 outlets…read moreand a bad light assembly). They came out, assessed the situation and had the work completed professionally and quickly . They stuck to the quote and provided us with electricity where we did not have it before. Thanks, guys! We will use you for all our electric needs!

Had a fan installed on patio during patio renovation with Schnoor. Brandon and his intern came out…read moreas subcontractors and were nothing but nice, professional and didn't mind all my questions. I will definitely call them for future electrical work in the future

Charged us to come out. Charged us to diagnose. Couldn't diagnose. Charged us for freon that was…read moreguaranteed to leak out because they couldn't identify or fix the problem. Many many unanticipated $100's and only a short-term solution. No credits for trip charge even when we paid for labor and parts. Super rude and condescending manager when I called to discuss bill. They put the unit in a few years ago and can't even fix it.

Purchased a new unit, my second one in 15 years from Eric at FLcooling. There was a recurring issue…read morewith compressor Within a period of 3 weeks. Each time Eric showed up or took a call, he did so with respect, professionalism, and urgency. In my case it was due to a failed ac compressor, despite it being new. Short story long....watching Eric methodically trouble shoot, analyze, and act was impressive. Equipment comes in a box, but professionalism shows up in person! Every call informing system failures, Eric stopped what he was doing, cleared his calendar and made every effort to fix the issue. In my case the compressor was simply bad...and he replaced it for zero charge! Eric is the real deal, authentic, professional, and a consummate AC EXPERT! We are lucky to have him near by when an AC issue arises-- The best, 360!!

We live in Florida and early September is still very much in the throes of summer. So, you can…read moreimagine our distress and discomfort when our A/C died. We can't say it was sudden, since our unit was 20+ years old. We bought this house 13 years ago this week and had been having issues with it the last few years. We had the inside capacitor replaced a month ago, a cord had gotten unplugged inadvertently by our lawn guy, my husband had replaced the outside capacitor, we had the outside unit fan replaced, and then finally we had a leak that caused all the refrigerant to leak out and that is how we ended up with a dead A/C. We called our usual company whose representative is wonderful, friendly, personable but his company is expensive. When he gave us the quote for a new A/C my jaw hit the floor. I looked for financing but could not get the exact amount we needed, so I posted on social media to find a second opinion. Enter Eric from Florida Cooling Store. He was highly recommended by a close and long-term friend, so I knew he was someone we could trust. First, I checked out his website and was surprised and impressed that the prices of air conditioners were posted right there! Eric came the very next day (on a Saturday!) looked, and then quoted a price for a new A/C. His price saved us $3000+ compared to the quote from our usual company! He arrived five minutes earlier than he said, set to immediate work, and had us up and running by 2 PM! We spent four sweaty nights trying to sleep without A/C. Eric was our hero! The unit is working perfectly, and my house feels so incredibly comfortable. Eric is efficient, affordable, personable, and professional. I think we have a new A/C guy, and I will recommend him to everyone we meet!

Although they weren't open on weekend I called at 9am tech Sam was out by 11 am same day. He fixed…read moremy AC fast, was professional and thorough in his explanation of the issue. I too Rent from AMH..so i didn't have a say in who came out but they got the job done. I put the work order in on Friday they took care of it Monday. Couldn't ask for more

The service requested was to fix the ac in my home since it's under warranty from American Homes…read morefor Rent. Robin set the appointment for Friday afternoon and no one showed up or called to say they were on their way. After trying to call them back multiple times the phone went straight to voicemail. It's been in the mid to high 80s since my ac went out 5 days ago.