I was given the run around via the internet with Maritza. Never given the correct answers, took a…read morelong time to respond. I asked for someone else and basically they told me to go elsewhere! Thank goodness I found another vet who is caring, answered all my questions

Yesterday, I used Air Animal services of Tampa to handle getting my dog Sophie to Panama. I…read morestarted inquiring about the process in March and asked a lot of questions which all were answered promptly. I was extremely nervous about the 10-day window from USDA health certificate to the flight, but everything arrived in a timely matter without any difficulties. Krystal was indeed an amazing agent, and she kept me abreast of everything I needed and when to have it to her. She handled the entire process except for my regular veterinary and the USDA veterinary appointments which I took care of. Now, that it is over, I can say I would have much more stressed if I had to have done it all myself. The work they did to get my dog here was worth every cent and it kept me sane. My dog made it without distress; she slept most of the way and was quite comfortable. The assistants, Maria at Orlando Airport and Elaine at Tocumen in Panama, were both exceptional with my dog. Everyone understood my stress level and were compassionate and accomodating throughout the process. I am a happy woman to have completed trip.

I recently worked with Elysia & Chris at Waggin Wheels Pet Transport, based in Bradenton, FL. My…read moreuncle Jack passed away unexpectedly leaving his beloved pup Ruby. Elysia & Chris transported Ruby from Los Angeles, CA to Noblesville, IN within 3 days. I received daily updates and pictures of Ruby. She arrived here looking great. She gave Chris tons of kisses as he was saying goodbye to her. I cannot say enough good things about them. I recommend them 100%. They were kind & compassionate from the very first text. You can trust them with your fur babies.

From the owner: At Waggin' Wheels Pet Transport, our mission is to provide safe, reliable, and compassionate…read moretransportation services for pets, ensuring their well-being and comfort throughout their journey. We understand that pets are cherished members of families, and we are dedicated to delivering exceptional care and support to both pets and their owners. We promise to make Pet Travel Pawsitively Tail-Waggin! Our commitment is to create a stress-free and positive experience for every pet entrusted to us. We strive to maintain the highest standards of professionalism, integrity, and attention to detail in all aspects of our pet transportation services.

We have used VIC Pet Care multiple times over the past few years and have never been disappointed…read more Our 3 kitties are always well cared for. They give one daily medicine on his ear flap and each gets special food. They post daily reports so you know they received their daily visit and all is well. In addition, they will water plants for you, bring in the mail and turn lights off & on if needed. I highly recommend their services. Our neighbors originally referred us to them. Nothing is more important than having the peace of mind that your pets are well cared for in your absence.

I want to thank VIC Pet Care for an amazing experience for both my pet & myself. Areil in the South…read moreTampa location is a dog whisperer. My dog Jasmine 8 years old has had past healthcare issues that has made here very skittish. Ariel listened to my concerns and determined the best way to work with her. Her teeth came out pearly white in very fast time. Breath much better too. The back teeth were very dark stained, and they came out super clean too. It's made a stressful & costly pet care need so much easier. You get photos to show you the results too.

I have been working with SoHo Hound for the last 4.5 years and have been very happy with the…read morecompany and walkers. They are responsive and take excellent care of our pups. They give good and regular updates and each walker genuinely cares for our pups. SoHo Hound also worked with us to let our pups participate in our wedding day! Highly recommend.

Amanda & Lalka have been incredible since day one of caring for our cat, Sunday. With each visit we…read moreget a TON of photos and updates on what the visit entailed. We look forward to working with them for as long as we remain in South Tampa and would recommend them to anyone with a dog/cat they love!

Sarah was everything you can ask for in a sitter! She was responsive, attentive, and so…read moreprofessional. My Daisy had a blast, she was played out and had full attention 24/7. My partner and I had total peace of mind on our trip, with constant pictures and updates. I will bring my dogs back for sure. 5 stars

Sarah's business is an incredible stress free transport service for pets . I highly recommend her…read moreto pick up and transport your baby.She is a wonderful lover of animals and her work , dedication and reliability shows thru after only 1 conversation. Her updates and pictures keeps your mind worry free. I had the pleasure of using her services multiple times and will always recommend her to others breeders to use as well. Legends French Bulldogs

Pros: Reliable way to transport your pet. Fair pricing. Easy in terms of setting everything up…read more Deena transported our dog safely and was very friendly. Gave updates with pictures which was great. Very convenient. They worked well with my very nervous dog. Cons: Not the best communication in terms of updating when pickup was taking place. They give you an estimated time window for pickup and say they will contact you closer to the time window to give you a more specific pickup time. I had to call two different times and speak to 5-6 people on their after hours answering service in order to find out there was a 2-3 day delay on what was supposed to be the day of my pickup. I eventually was placed in contact with management and they were great. The delay itself is understandable, but it would have been ideal to have been given a heads up beforehand.

Blue Collar Pet Transport -- 1 star…read more I hired Blue Collar Pet Transport to move our dog Radar and two cats from New York to Texas. Radar died within 48 hours of being placed in their care. He was 3.5 years old and healthy. We waited about a month to post this while awaiting the necropsy. It came back inconclusive -- because Radar was not brought to a veterinarian until full rigor mortis had already set in. Full rigor takes 6 to 12 hours to develop (per the vet). That means Radar was dead for hours before anyone at Blue Collar realized it. Two independent pathologists confirmed the body had decomposed too much to determine cause of death. The reason we don't know what killed our dog is a delay entirely inside Blue Collar's control. We were notified by text in the middle of the night. Calls to Blue Collar went unreturned. The first person we actually spoke to was the emergency vet who declared Radar dead-on-arrival -- and who was concerned enough about the circumstances that she recommended the necropsy. Here is what I wish I had known: They rely heavily on subcontractors. The people you speak to when you book are not the people transporting your animal. When something goes wrong, the customer-facing employees stop responding and you are handed off to contractors who have no direct obligation to you. There is no physical location. No office to visit. Blue Collar keeps no real logs. No route log. No stop log. No welfare log. No documentation of feeding, watering, walking, or check-in times. When we asked for records of what happened during the trip, there was nothing to produce. The only route data we obtained was screenshots of the driver's Life360 app that we cobbled together ourselves. Life360 is a personal location-sharing app, not a transport logging system. From those screenshots we found stretches close to four hours with no documented welfare check on the animals on the day Radar died -- a day when temperatures exceeded 100°F. Updates were not what was promised. We were told 4 per day. Most days we got one -- sometimes a short video, sometimes less. We also suspect the crate Radar was placed in was undersized (per a written statement from the boarding kennel we had used for years) -- but with no logs, there is no way to confirm. Their communication is poor and defensive. Their main channel is a group chat in an app called GroupMe. The initial incident report we received had basic facts wrong -- the wrong age for Radar, the wrong breed, and a timeline that did not match Blue Collar's own records. It was not written by the driver on the scene -- it was written by their subcontractor route coordinator, who was on a plane at the time of the incident. It is incredibly irresponsible that the person responsible for coordinating the transport of our animals was unreachable, in the air, while the trip was in progress. When we tried to reconstruct what happened, that same route coordinator asked us: "what exactly are we in search of currently?" When we pushed back for accurate information, we were told we were chasing conspiracy theories. When we formally requested all internal communications about Radar's death, we were told there was zero written internal communication that did not happen in the customer group chat we were part of. No internal email thread. No investigation memo. No documented review. Once payment was resolved, Blue Collar employees stopped responding. They refunded us, and after that all communication from actual Blue Collar staff went silent. I tried to reach the owner on LinkedIn -- no response. Blue Collar has also disabled Recommendations on their Facebook business page so customers cannot leave reviews there. The company has changed names at least once (formerly Millennium Pet Transport) -- search carefully, older reviews may not surface under the current name. We are not the only ones. Multiple families have described the same pattern via Facebook victims' groups and Instagram/YouTube reviews: an animal in Blue Collar's care under 48 hours, animal dies, animal is not brought to a veterinarian until in full rigor mortis. In the end, this is not a professional company that should be entrusted with the care of your animal.

We had our pup transported from California to West Virginia. We had stress-free and smooth…read moretransport. Lots of updates and photos. Our transporter was professional but down to earth. The company accommodated all of our requests and settled any concerns we had in the beginning. Definitely will use again. Highly recommended.

I liked the very quick response and professional responses. Caring people too! I am looking…read moreforward to their service

Kaci was conscientious in keeping us informed of our cat's demeanor and condition during our time…read moreaway. We have already booked her for future trips. We are delighted that we were able to find someone reliable and trustworthy after moving to Sarasota this year.