Waiting for a slot attendant, 45 minutes and counting, stopped staff and they all just blew me off.read more

Room was not properly cleaned. Found a dirty condom behind the headboard. I've attached pictures…read more It is clearly visible.

Management can not be trusted. Made a reservation for a room with king size bed. Recent heart…read moresurgery so I needed a recliner for the evening. When we checked in we were told we had been demoted to a room with double beds, hence no recliner. Told it was the managers decision, no reason given other than that. Very few rooms had been rented judging by the lot. Apparently someone more important needed a king. Management had no right to switch rooms on us.

The C'mon Inn is really the nicest place in town. It could definitely use a refresh of new carpet,…read morepaint and overall "freshening up" but the people there are great, location is great, community area is fantastic for gathering with friends and family and the prices are ok. Hopefully a remodel in the future to get the "old" odor out of the rooms but always my first choice.

Very clean and comfortable. Bright fresh contemporary rustic decor - never musty or dark…read more My room had a second bar sink and a beautiful walk out to the beach. Nice amenities. Staff very pleasant and helpful.

Even in the winter time it's absolutely gorgeous, the beds were comfortable, the staff was…read morefriendly, and the food was very good. We got the chicken bacon ranch and the artichoke dip.

Great hotel. Staff is friendly and knowledgeable. Clean and has a great cabin feel to it.read more

From the owner: Welcome to the AmericInn Thief River Falls, Minnesota the ideal location for your next stay,…read morewhether you're traveling for business or pleasure. We are proud to provide the amenities you want most and deliver them at the highest level possible starting with comfortable, quieter guestrooms. Our Thief River Falls hotel offers a variety of room types including suites with a whirlpool and fireplace. Wake up each morning to our free, hot, home-style AmericInn Perk breakfast and stay connected with free, hotel-wide, high-speed internet. Guests also enjoy our inviting, indoor pool and hot tub.

Ambiance: walls wrapped around with a hawaii-beach day vibe with music that fit the vibe. Really…read moresolid. 8/10 Service: person was nice who served us. Total of $60 for 3 people. Not terrible. 7.5/10 Food: Solid and was not bad at all. Fries and burgers are very good. 8.5/10 Total: 24/30

Stopped in for a cold beer but didn't sample the cuisine. The people who work there are amiable and…read morethe people hanging around seemed pleasant enough. I was visiting beautiful Maple Lake to fish for a couple of days and enjoy early summer weather. On my next trip to Maple Lake I will make a point of trying the food at the Lakeview. The fishing on Maple Lake was excellent, walleyes and crappies were active.

By the looks of your response it appears we haven't been the only ones you or your staff have been…read morerude with. Bottom line, it shouldn't matter where I am from and you can treat people how you like, we just don't have to come back and give you more business! No problem, plenty of other great places to stay in Thief River.

This review is for an issue my wife had a with the front desk lady - Angie…read more My wife was staying at the hotel for last 3 weeks or so for work assignments. And her stay got extended for another 2 weeks. Entire booking was done by an agent through the employer. This morning she went to reactivate the keys for the next 2 weeks. The lady at the front desk was very rude & unprofessional towards my wife and mentioned that my wife was not supposed to have complimentary breakfast. It was their fault because it was given to her when she checked in. Angie's behavior was as if my wife intentionally went for this lavish breakfast (believe me it's not). It was not her fault. It was their fault. Instead of apologizing for the mistake she gave attitude towards my wife. This is not acceptable. People in Bemidji are extremely nice towards foreigners. But this incident just threw us off. Most of the staff were very nice towards my wife. Next guest please make sure to check the name tag of this unprofessional employee at this hotel. If she doesn't know how to handle customers in a polite professional way, then she should find another profession which doesn't include customer service. Typical Karen attitude on a weekend.

Beautiful lakeside hotel with stunning views and a peaceful atmosphere. The rooms were clean and…read morecomfortable, and the location couldn't be better. A special shout-out to Talia at the front desk--she was incredibly helpful and made our stay even better. Highly recommend!

We booked a Moosetracks K whirlpool suite for our final stop in ND, a relaxing 1ni stay. We debated…read morebringing swimwear but decided that we'd prefer the whirlpool over a crowded pool. It was a wise choice. This is a favorite hotel for us. The "log cabin-ish" theme carries throughout, with extra focus/ detail on the themed suites. (My only complaint on the top-tier suites is that they're right at the top of the stairs and people LOVE thumping up and down them, loudly. We went with the room category down, which still has a separate whirlpool that's not in the restroom though it doesn't have a TV & fireplace specifically for said whirlpool. A fair sacrifice for a quiet room. The room was clean and spacious, with woodland creature adornments (moosetrack room). Breakfast was not worth stopping for. One pan of hot items, apples, and sweet stuff - even the blueberries were sweetened. (If you're there for the evening reception, that's definitely worth attending.) There were ample towels & outlets. It came it right at $150 after taxes/fees. We slept well & woke up refreshed, ready for our long drive.

So frustrated by my experience here. I booked and paid in advance via third party (booking.com),…read morewhich stated the hotel was pet friendly. When I arrived, the person at the front desk noticed my cat and then told me I could no longer stay there because they are pet friendly...only to dogs. When I expressed that this was literally nowhere in the policy I read, the girl shrugged and told me it was because we booked third party and gave me an excuse that there had been an incident with a cat recently, but took no responsibility for the third party website having outdated information, and did not offer to help me find other accommodations or compensate me in any way. Very stressful experience with a rude employee.

Shout out to this class act !!! The room was clean and comfortable. I appreciated the full kitchen…read moreand all the Comforts of home . The staff was friendly and very helpful ! Highly recommended !!

This is the nicest hotel in the area but it leaves a lot to be desired. Upon check in the young…read morelady working seemed very confused on how to check me in. It took quite a while. My room was directly across from the elevator so I heard it every time it opened. The lobby, pool, and fitness room were clean and tidy. There's a small variety of snacks and drinks available at the front desk. They offer breakfast in the morning. It consists of waffles, muffins, yogurt, cereal. They did offer varying hot food (written on a whiteboard) such as biscuits and gravy or sausage and eggs. There was a juice machine and hot chocolate as well. My room wasn't the cleanest and needed some TLC. The inside of the shower curtain was yucky, the toilet seat was loose and you had to flush 2-3 times, the fridge had crumbs and spilled liquid inside. The bed was rock hard and very uncomfortable. The carpet had many various stains. And almost every wall had peeling or chipped paint. If this is the best in the area, it's probably your best bet but don't come with high expectations.