Excellent Excellent Excellent !!! Great Doctor. Rare to find one that takes the time to fully…read moreexplain and listens to understand.

Myself and my children absolutely love Dr. Johnson!! She is incredibly intelligent and provides top…read morenotch care. She has done surgery on my little girl and we have had ZERO problems since. So very thankful for her!

My son-in-law and my grandson are patients here, and they are highly complimentary of the Center…read more The check-in procedure is easy and the staff is helpful and pleasant to deal with. Dr. Cashman is highly recommended.

very nice staff and good service. it is hard to schedule appointments quickly though so keep that…read morein mind.

Terrible experience from beginning to end…read more Save yourself time, money, and frustration by going literally anywhere else for ENT care in Northwest Arkansas. From the cold, dismissive front-desk reception to a physician who barely acknowledged me, this visit felt rushed, impersonal, and careless. I was subjected to a scope that lasted no more than 30 seconds and was presented as if it were simply part of a standard office visit -- only to later be hit with a $310 charge that was never disclosed or discussed at any point. I left without answers, without a treatment plan, and with a surprise bill that felt deliberately hidden. There was no transparency, no informed consent regarding cost, and no communication before the charge appeared. I felt ignored. I felt taken advantage of. And I felt like a billing opportunity rather than a patient. Please learn from my mistake and take your ENT care somewhere that values communication, transparency, and basic respect for patients.

Highly recommend Dr Felicia Johnson. She performed a balloon dilation on my left ear and made a big…read moredifference. I'd previously seen 3 ENT's in the past (1 at UAMS and 2 in Iowa) and she's the only one who actually addressed the problem. Very professional and explained everything.

THIS doctor and his staff are awesome! They took care of my son as if he was their own. The surgery…read morecenter was AWESOME as well. I'm not joking when I say... "take it from a father of 5... your child is in good hands with Dr. Hawkins".

What a great understanding Dr! He explains things on my level and has caught medical problems…read moreothers has missed. Thank you so much for taking time, researching my rare illness and helping manage my symptoms. You and your staff rock!

I can't say enough about my experience at Dr. Manning's office & the surgical producer he…read morepreformed. Just like most people these days I turned to Facebook & Twitter to find out who was the best ENT in NorthWestArkansas and Dr.Manning's name was mentioned multiple times and Dr. Felicia Johnson was a very close second. I called his office immediately to setup a consultation and he was booked two months out which I thought was a good sign. Located in Springdale (Harbor meadows) the building was very easy to find and there was plenty of parking when I get there even though it was packed inside. The young lady at the front desk had me fill out some information and I proceeded to wait for 30 mins or so until my name was called. They actually called me back about 5 mins past my scheduled appointment time which isn't bad considering how busy the place was. The facilities are very nice and clean, they seem to pay close attention detail based off my observation. I found Dr. Manning to be personable and extremely knowledgeable, he also did a great job of explaining things in lemans terms after speaking professional jargon. My wife was very impressed with him and he did a great job of walking her through the challenges I would experience after surgery. First forward to my surgery ... The procedure was done on the 3rd floor of the Jones building in Springdale which is located behind Northwest Medical Center. I had to sit down with an accountant to fill out paperwork, she was very friendly and encouraged me to pay my balance up front to save 10%. ALL of the nurses that I worked with were so awesome they made me, my wife and mother all feel extremely comfortable throughout the entire process. They even wheeled me down to the car when it was time for me to go, I hope I never have to get another Septoplasty but if I do I'll for-sure go back to Dr. Manning for sure.

I visited Dr. Lance's office, and as soon as I walked in I felt unwelcome by his staff. The front…read moreoffice personnel seems easily inconvenienced by simple questions that I felt were necessary to ask in regards to my personal care. Dr. Manning acted as if he were superior, he did not listen to me or my concerns, he did not give me options about my care, he just referred me to get another test that I feel was unnecessary without even trying to explain the reasoning behind his referral (his referral would have had me going back to the same place I began). I will not return to this place of business.

He diagnosed me with a broken nose, he asked me if I wanted to see the X-ray. What he showed me…read morelooked like a picture of a broken very small thigh bone from a bird or something broken in half. I found another ENT immediately, she found that a portion of my nasal bone had broken off and lodged behind my eye socket. Not only did she remove the piece that was broken off but she stopped bleeding that was occurring from where the small piece broke off. Once I healed I went back to him to tell him what happened and he told me to "get out of his office". I am so thankful I know skeletal structure and knew that that type of bone is not in the face. Beware. He was super friendly when we first met but when I returned he showed his true character. I only wish I could give less than one star. 1/2

I went in today to have my EXPENSIVE hearing aids checked. The young woman I dealt with did not…read moreappear to care or understand that without working aids I am by anyone's definition deaf. Being basically deaf in a mask covered world makes an already difficult situation impossible. What I needed was some kind of work around while my aids were being repaired. What I got was: 1. The units are 3 years old and not under warranty- which I already knew. 2. They would need a $250-$300 deposit before sending them in to be repaired. This was a per piece price. The company wants a 10% upfront payment for NOT meeting the sales brochure. 3. I am on my own until the pieces are returned. Estimate was 2 weeks. Did I mention I AM DEAF without them. I need a work around. I do not mind paying for services rendered. It costs money for technical help and I understand that. I NEEDED A WORK AROUND. What I got was hearing aids that do not work correctly and the chore of trying to find someone somewhere that will help me.

Im am very upset with this place. I have waited for an app. For myself and my daughter since before…read morexmas. I have no choice in where i get referred because if our insurance. They never called for me, i have a ruptured eardrum and almost died from it, my ear was previously ruptured i got an ear infection and it ruptured again. Anyway i was in the hospitol 5 days running antibiotics through me. Our primary care told me that Cheyenne may need her tonsils and adenoids out before xmas. I called them she said ahe hadn't got the referral that they would call me when they got it and when they could make her an app. Mind you my daughter has had this congestion thing for 4 months at this time. Anyway long story short, they schedule her an app. And dont even bother to tell me, so of course she dont make it, i didnt know. So i call Tuesday to see if they finally got her referral or what and the receptionist procedes to tell me she was a no show and i would have to talk to her supervisor that they would call me. More waiting as my child is still sick. So today of course i have to call som1 so i just call my primary care, Generations in Chelsea which is wonderful to me and my family, and Amy did everything she could to try to get them to reshedule her but of course now theu wont c her, they cant reschedule her theu said and she told my dr. Office that she was going to call but did not. I had to find out the hard way , which i am at work, this is rediculous! Now i gotta start all over and get my daughter referred again to somone else. This pour baby has nk choice but to deal w people like this, they have no heart and dang sure is not in it for the patients. But then again its probably just the receptionist that works for him that obviously dont like to do her job or should i say DONT do her job. Because she DID NOT call me at all. And im talking about 2 different patients here that they had no idea we was even related. So save yourself some valuable time and find another ENT dr. Or bypass the girl that answers the phone and dont depend on them to call you thats for sure!!

I have waited 2 hours for someone to check on me after I got my shots. Care quality is embarrassingread more

Humiliated and abused: Took months to get appointment. My ear had healed by then. But everything I…read moresaid he said everyone does that Suck it up. Both my ears have double middle infections reoccurring for the past year. Swelling inside and out. Plugged feeling. Feels like a blowing up and down. I hear liquid in my ear. Ringing. Sharp pains in my .He acted as this is Normal. It was a waste of my time... Don't Go Here

If you're having a baby, go elsewhere!! With the exception of the overnight nurse, this was a…read moreshockingly horrible experience!! No discharge instructions, extremely rude daytime nurse... not an experience we ever wish to repeat!!

This is the only hospital in the small town of Tahlequah for non natives. I told my husband never…read moretake me to this place. I was sent there on one of the worst days of my life. They treated me like a criminal which I am not, I was having a mental health problem. They took away my clothes and dignity. I lied and told them I was fine to get out of there. I pray they don't have the chance to do this to anyone else. My husband was removed from my room. I was punished. The vampire who did the blood work bruised me in ways never imagined. I will never go to this hospital and will never take anyone I care even slightly about to this hospital.