Not sure what to make of Pucci's. As a first time customer I was struck by a number of things…read more First, none of the products for sale had price tags on them or the shelves. When I asked the cashier she responded " her boss doesn't want to have them." How odd. Second, despite a half dozen people working in the back area the phone kept ringing and there was only one cashier. Perhaps this place is all about filling prescriptions and is the go to place. Not sure if this is what I want from my local pharmacy particularly a family owned / operated business.

On May 8, I contacted Pucci Pharmacy to ask whether I could bring in expired or unused prescription…read moremedications for proper disposal. I was told over the phone that it was acceptable to do so. I have been a customer of Pucci Pharmacy for over a year and have had my compounded hormone creams filled there through my healthcare provider. Although I live in the Natomas area and the pharmacy is not close to my home, I have continued using Pucci Pharmacy because I had never experienced any problems before this incident. On May 8, I went to the pharmacy with a bag containing old prescription medications for disposal. After waiting in line, I placed the bag on the counter and explained that I was there to dispose of the medications. The employee assisting me responded that she did not think they could accept them. A younger employee went to the back to ask someone for clarification. During this interaction, I became increasingly uncomfortable. I was already feeling ill because my stomach was upset and I urgently needed to use the restroom. In addition, the employee's tone made me feel embarrassed and uncomfortable. As someone on the autism spectrum, situations involving confusion, confrontation, or inconsistent communication can be especially overwhelming. The employee then asked whether I knew when my garbage service collected my trash and suggested that I remove the prescription labels and dispose of the medications myself. At that point, I said, "I'm sorry, I need to leave." As I walked away, I heard someone yell, "You can't leave this here." A male staff member then called me. He seemed frustrated from the beginning of the conversation. I explained that I had only brought the medications because I had been told over the phone that it was acceptable and that the pharmacy needed better communication between staff so customers would receive consistent information. Rather than trying to understand my concerns, the conversation became argumentative. I told him I was becoming frustrated because I felt I was being treated as though I had done something wrong, despite following the instructions I had been given. I asked what we could do to resolve the situation. He responded, "I'm not going to take this," and then hung up on me. Afterward, I called back and spoke with a manager. She was kind, understanding, and professional. I explained that the entire experience had been triggering for me because I am on the autism spectrum and that I believed the pharmacy needed better communication and greater sensitivity when interacting with customers, especially those with disabilities. The manager apologized, and I believed the matter had been resolved. However, on June 30, when I called Pucci Pharmacy regarding my prescriptions, I was placed on hold for an extended period before speaking with someone who identified himself as the owner. He informed me that, because of my previous visit, the pharmacy had decided they would no longer fill my prescriptions. I asked why this decision had been made, especially since I believed my conversation with the manager had ended on good terms and I had been a loyal customer for over a year. The owner stated that he had watched the security video and claimed that the staff had tried to help me, but that I simply walked out and left my "trash." I explained that I did not leave trash. I had brought old prescription medications because I had been told by the pharmacy that I could do so. Yes, I left the pharmacy because I felt overwhelmed, but I also stated that I was leaving. I did not intend to abandon anything improperly, nor was I trying to create a problem. Unfortunately, the conversation with the owner also became argumentative. I told him that I intended to file a complaint because I believed I was being treated unfairly as a person with a disability. He responded that the decision had nothing to do with my disability. I am deeply disappointed by how this situation was handled. What began as a misunderstanding caused by inconsistent information from the pharmacy ultimately resulted in me being refused service after more than a year as a customer. I believe the situation could have been resolved through respectful communication rather than confrontation. I also believe businesses serving the public should ensure their staff receive training on effective communication and appropriate interactions with individuals who have disabilities, including those on the autism spectrum.

Five stars is for the tech Kiara. Kiara personally and patiently researched an active prescription…read more I don't know much about the store or but this young woman is one redeeming factor among any of the CVS stores.

The employees at the pharmacy are so nice and have everything going on. The employees at the front…read moreof the store they could care less to help you out. And management at the front of the store, they 're just not there to work with you.

The store always looks like it's going out of business. Most of the shelves are empty. They still…read morehave a great beer and wine section and deals. So much cheaper than Raley's. Thus we come here for the Beer and Wine and make a separate trip of it. Inconvenient, but worth the money savings. They also have only one shopping cart. You really score if you get the cart. It was available today which was a miracle.

This but as many other rite aid is closing. I went by today and every time I called or ask…read moresomething the ladies was very polite. I don't shop at rite aid because I feel it's over price but since they are going out of business they have sales especially baby items I just can't pass up on amongst other things food and make you. Even the alcohol and wine was on sale. I'm like wow. Good luck to all the ladies hope they find something they enjoy doing.

People always come here to say bad things so I want to shoutout my pharmacy. I've been coming here…read morefor 8 years and I've honestly never really had a problem. My prescriptions are always on time and the staff is friendly. They work hard and I have no complaints.

The pharmacy's auto-refill program is efficient, as they text message me whenever my medication is…read moreready for pick-up. It's not necessary to meet with my doctor each time just to refill one prescription. Waiting in-line is fairly short and the hours are convenient. They also offer the free Pzifer COVID shot to its members with no appointment required for the first shot. During Fall, they offer free Flu shots.

This place is in the ghetto and it's pretty shabby…read more But I don't even mind that. It's the pharmacy. It's rage inducing. The managing pharmacist is hit or miss, but they hired a new male pharmacist who is incredibly rude. And when I came to pick up the meds for my parents, they shorted me a med. The male pharmacist tried to blame me for not checking on the number of meds. Oh it's my fault y'all don't know how to do your jobs. My bad, this fool thinks it's my job to dictate to him exactly what the screen says. I am sorry you can't read. How did you get your job?? I drive back over for the second time in the same day and another pharmacy tech told me she couldn't find my dad's records. I was shouting at her the information because she apparently couldn't hear me through the plexiglass. Suddenly, she was able to find it, but she went to the back of the pharmacy for whatever reason. Are your computers broken, or your employees? Never got an apology. Check your accounts to make sure they don't send you on a wild goose chase twice. They don't care about your time, and definitely will try and take shortcuts.

Manager supervisors just wanted to give a great customer service to Chaz CHAD I think and Jeremy…read moreappreciate their awesome customer service. I love to come to this Walgreens. Everybody is always friendly and nice and if you need any help with anything, they're always ready to help you and I appreciate that And you guys always have awesome sales and deals. Either Walgreens I go to. I can't even get help but I love it here just wanna say thank you and I'll be back like always in this. Appreciate it and just wanted to say thank you great crew and be back soon. Thank you you guys

8-15-26: CVS store with all the necessary life goods. Staff gladly helped me 3 times with each item…read moreon my list. Plenty of inventory, good shopping spot. Plenty of staff too, stocking, working... available for questions. Dr. Simi key chains are a cute gift, with well-known Mexican characters; Cantinflas, etc. Easy parking in big lot.

Thank goodness this CVS location is still open! Every other Walgreens, Rite Aid and many other CVS…read morehas closed down due to constant theft. I come here often to refill prescriptions or pick up last minute items conveniently instead of having to deal with large crowds at Target or Walmart. The employees are helpful and considerate. The pharmacy is busy but the lines move fast. You'll find plants, flowers, gift cards, balloons, candy and seasonal goodies for every occasion. I definitely recommend stopping by and supporting this location so it doesn't close

Oh no!!! We got a new car battery and the car won't stop blinking. The emergency lights just won't…read morego off. The loud alarm wasn't going off, just the emergency lights. And the triangle button wasn't doing anything. We went back to the car shop and inquired what we could do. They suggested that the alarm may be going off. We zipped home and found the key fob that has the alarm button on it. Sadly the fob didn't do a thing. No locking and unlocking the doors, no panic button clicking on and off. Nothing. OMG!!! What to do. We popped it open and the battery looked fine. We haven't used it in 7 years so it should still be working. The battery wasn't corroded so there was no excuse why is wasn't working. Our only guess is it expired. Maybe time drained it. So off to Walgreens we went. In high hopes they had this unique battery size. We brought our expired battery with us. It actually had no expiration date so I should just refer to it as a dead battery. To our pleasant surprise they had it. It looked like a AAA battery but half the heights. We've never seen a battery like it before. Usually in key fobs they use giant watch looking batteries. Those we actually have at home. The batteries were easy to find in Walgreens. Soon as you enter go right and walk past the cash register and on the wall on the right all your batter dreams are hanging. When we found the one we wanted we realized the batteries were locked. By that time a long line at the cashiers had formed. After waiting by the batteries I got in line. When it was my turn she grabbed her key and helped us get our battery. By then the line had subsided and we quickly checked out, put in our rewards number and were on our way. In the car we instantly put the battery in, but it didn't do anything, no light went on or anything. We drove home and now we were in sight of our car we tried it again and the light blinked and the doors unlocked. With another click the doors locked. After that we were on a roll. No more blinking lights and thankfully the issue was solved. We are so blessed that we solved the problem with a single batter and no trip to the dealership. The cashier was pleasant and efficient. She welcomed everyone into the store even as she was busy checking people out. I thought that was a nice touch, the personal welcome. If you are in search of a unique size batter I suggest you check out Walgreens in West Sacramento.

Unsafe!!!!! Trash in the drive way around the pharmacy. I…read morewas threatened by another patron and the store did nothing to assist. They overcharge on co-pays. Had to spend hours on phone with my insurance to get it worked out. The manager, Anita, is rude and defensive. The pharmacist is rude and uncaring. The pharmacist assistant ignores you so you just have to sit and wait. And God forbid they smile or act pleasant. It is bad enough the place looks like a slum. It is worse when they act like they belong in a slum. Worst walgreens I have ever been to. Hope i never have to come back here. Too bad there are no minus stars

After switching insurance from Kaiser to Sutter, I had to find a different pharmacy and am so glad…read moreto have found Ten Acres. They're close to home, always friendly, and always quick to fill my prescriptions. There are several parking spaces just outside, which is shared with the coffee shop next door. I usually park in the Taylor's Market parking lot and stop by the market on my way out of the pharmacy.

It was fantastic to be able to go to an independent pharmacy with such a good product selection…read more I'm very sad that they are closing. You'll be missed in the neighborhood.

MUCH better ENT specialist MD than Sacramento Sutter in Midtown. Infected ear requiring removal of…read moreforeign object directly on the ear drum. Midtown Sutter MD - - tortured to the point of tears for over an hour with NO infection. With very little discomfort, this doctor extracted the extremely difficult to remove silicone from my severely infected, bloody, mangled and swollen- until-nearly-closed ear canal. Go here instead for an ENT. It's worth the standard hwy 80/Expo traffic.

It has been almost six years since I've posted my review and going onto seven years since me and my…read morehusband have moved our business to Midtown Pharmacy formerly Physician's Building Pharmacy. I am here to say that after all this time, the service provided is just as amazing now as it was before. I cannot say, "Thank You!" enough to Mitesh and everybody that works there. Here's wishing them many more years of success.

Mike is rude and unprofessional. They just lost a cash customer.read more

Everyone, from the Staff up to the Pharmacists themselves, are very courteous, professional,…read moreefficient AND EXTREMELY KNOWLEDGEABLE. It's a "mom and pops" pharmacy owned and operated by a husband and wife team. They contribute to the community by providing a much needed professional 'Big Store/Corporate' pharmacy at a local level. They provide transportation services by delivering medications to the elderly, sick and shut-in regardless of a person's financial standing. They have access to many various pharmaceuticals and they work with all insurance providers. It's refreshing to know that in this day and age medical professionals are providing home visits. And that's what they are. Medical Professionals that have character and operate with integrity. (My old pharmacy located on Stockton Blvd in Sacramento was the same way but I moved and am glad I found this one).