I hired this company to help me with my countertops. Specifically, I needed help drilling holes for…read moresoap and instant hot... My call was at night and they answered right away.. The crew they sent were prompt, professional and did excellent work. They cleaned everything up before leaving. I was very impressed and will turn to Prime Stone for any countertop work or replacement, as they have earned my trust!

Fantastic Company, I wanted quartz counters installed in my home Prime Stone was fast with quotes…read moreand install, they worked with me to make sure I was happy, they are professional and all around very friendly. I highly recommend

This is a company you want to work with- honest, reasonably priced, and high quality craftsmanship…read more Roger and his wife are the best team! We are thankful for our new bathroom countertop.

Very rarely can you write a review like this- My plumber was having trouble installing a new…read moredishwasher. He had a problem because of granite countertop. It needed drilling for it to attach correctly. They are less than two miles from me. I called them and they had technician available to come over promptly. Two men came over (I am sorry that I forgot their names) and they helped the plumber 'brainstorm' how to install it without drilling. But this is the best part- THEY DIDN'T CHARGE ME! What a great company. The technicians were knowledgeable, professional and friendly. I strongly recommend using them.

Had these guys come out and install my new Quartz countertop. Dillon came out and did the template…read moreand he was very good at what he does. He's a perfectionist and very pleasant guy to work with. They even sent him out a second time just to make sure we got the same template twice before installation. Which I thought was great. Then Joshua and Tim came out to do the installment and these guys were also amazing. Everyone was on time and did a amazing job. They did a great job in the sink installing as well. Highly recommend them.

I was in need of a receptionist desk in my new office. They were easy to work with and very…read moreprompt. Price was right on target. Installation was done right as scheduled and when they left, there was absolutely no mess left behind.

From the owner: We specialize in providing superior service and fabrication of all types of Laminate and Solid…read moreSurface Countertops for residential and commercial applications.

We had a tub, toilet, fiberglass shower and vanity top removal in our master bath. We had vanity…read moretop and toilet removal in the hall bath. Both bathrooms also had new tile floor installed. The master bath now has a fully tiled shower with swing doors, bench and linear drain. The floor and shower tile are the same, making the look clean and making the room look so much larger. Jerid handled our project. His response time to questions was very quick. Chris Nelson has an excellent team and all workers on the project were diligent and very professional. Kudos to Chris Nelson and his team! We will certainly do business with you again and recommend you to others.

Nelson Tile - Review of Kitchen Countertop Installation…read more We worked directly with Chris Nelson, owner of Nelson Tile, for the installation of new quartz kitchen countertops. Our experience raised serious concerns about both workmanship and professionalism. Installation Issues From the start, Chris incorrectly measured the backsplash, resulting in a two-piece installation rather than a single seamless slab. He claimed the transition would be unnoticeable -- the photos tell a different story. One piece is already pulling away from the wall. Other reviews describe Chris as skilled with laser measuring, but that was not our experience. The visual difference between a single slab and a seamed installation is significant, and Chris offered neither a solution nor any cost reduction for this error. Material Quality Chris purchased the material from a distributor he admitted does little business with. Within just three months, we noticed significant chipping on both the edges and countertop surfaces. Chris sent his brother-in-law to repair the chips with filler. He acknowledged this was unusual and said he had seen it once before with another client, categorizing it as faulty material -- yet when we raised our concerns, he simply accused us of being hard on the countertops. For context, we replaced 15-year-old laminate countertops that had zero marks or chips. Over the following 18 months, we continued to experience additional chipping, hundreds of scratches, and pitting across the entire countertop surface. We eventually switched to plastic plates out of concern that any ceramic or glass contact would cause further damage (see photos). Attempted Resolution I had Chris return to the house. It was clear he was reluctant to acknowledge faulty material, but after some pressure he agreed to have the distributor conduct an on-site inspection. The distributor was professional, photographed the damage, and reviewed it with his team. The following week, I received an email from Chris stating that the distributor had agreed to provide a replacement slab at no material cost -- but Chris quoted $6,500 for installation, excluded sink removal and reinstallation, disclaimed responsibility for any damage to finishes, appliances, or cabinets, and required that we agree not to post any negative public statements or reviews about Nelson Tile. Summary Based on our experience and the lack of professional accountability, we strongly recommend considering alternative companies. When you invest thousands of dollars in a kitchen remodel, you should expect quality materials and skilled installation. Unfortunately, neither was delivered in our experience with Chris Nelson. We will have the replacement material completed by a different installer.

We bought our house in 2018 and it has a 20 foot long counter top that is beautiful. We are having…read moreit refinished this year as it is a center piece of our kitchen.

Happy with my new countertop looking forward to enjoying it for many years! Would definitely order…read moreone when I remodel my next bathroom!

I've been to this store a couple of times in the last two weeks because I'm dealing with picking…read moreout materials to replace all the flooring (about 2900 sq ft) in a home I purchased in Portland. I initially visited and did research for carpeting brands/styles and color. I was up north and visited the Clackamas store for a greater selection of wood products to try and match existing wood floor surfaces. Because of the distance, waiting for samples and other things there just was not good progress made and I needed to move in within 30 days. The other day I was about to lose my mind as over two weeks had gone by without a viable solution. So, I switched strategy to replace all the wood instead of matching. I called the store and Kathy answered. When I explained my plight, she said "come in tomorrow and I will help you". I didn't know that the store here could work with getting materials where I needed them up north. Anyway, I spent 3 or more hours with Kathy. At the end and thru several fits and starts (out of stock items-namely), I walked out with my materials ordered and in progress. YAY! But, wait! I started having panic attacks about the product ordered and wanted to try to order something else. I called her the next morning, early, and asked if it could be done! She said "it looks like it, let me check and I will call you back". Lo and behold, I am now receiving my new, preferred wood option and am a happy camper! Kathy deserves all my gratitude as I tried to navigate a solution which seemed impossible (and stressful). She was extremely patient with a novice at flooring and helped keep me calm. Please give her my thanks!

Just don't go to the man that does pedicure. Have the women do them. Anna is good for nails & fillsread more