these people are not good or dependable, do not use them. they left my pool open instead of closing…read moreit, as they told me it needed some repairs before they would close it. i never heard from them again, and had to hire someone to clean the pool before closing it as it had turned green.

What a great service. Chris came and took care of winterizing and covering our pool. Quick and…read moreefficient. He will be doing our opening and weekly service. Two thumbs up!

Woman answering the phone was condescending and rude. Never scheduled my service or called to…read morefollow up the first time and when I tried again it was quite obvious that they did not want my business. I don't understand why you would offer services if you aren't willing to be helpful and connect customers with the service provider.

These guys rock. They came out and cleaned up my pool and explained how to take care of it…read more Brandon, the technician was super knowledgeable and friendly. We had a small issue with our timer so I called the office and Dan answered the phone. That guy is the bees knees

We've been very happy with Lawson's pool service! Our previous pool guys let our pool get cloudy…read moreand were not responsive in correcting it. Dalton has done a great job correcting it. The pool is looking great now. He knows what he's doing and is much better at communicating clearly with us at a reasonable price. I definitely recommend.

On Time, fixed toliet very happy with Service very quality product. ring her toilet receded and…read moreseal the toilet leaks from the flange and wax.

Quality, responsiveness , great communication . Work on weekends…read moreMichael, the owner is excellent at customer service!

I am a builder in the Kansas City area and I have used a number of pool companies over the years…read more In my opinion, Joe with Complete Pools builds one of the best pools in the area. Most importantly, there has hardly ever been a complaint. In fact, after having put in dozens of pools, complete pools ends up being one of our clients favorite contractors. There are very few trades that I would go out of my way to highly recommend, but Complete Pools would be one of them. My only hesitation in giving out referrals, is that I want them to be available to handle most of my clients. Joe, Zoe and the whole team are top notch. They simply build a better pool -- in my opinion.

We want to give a big shout out to Joe and Zoe with complete pools for their excellent customer…read moreservice. After three years, we had experienced a very serious leak in our beautiful pool as well as issues with our in pool led lighting. After a call to Zoe, she scheduled an entire crew to come out to our home in Cedar Creek to figure out what was going on. Joe led a team of engineers and plumbers and diagnosed the problems and found that there were major issues with some of the underground pipes. He and his crew worked for two weeks straight at mitigating all of the issues and now we are so very grateful and happy for all of their efforts. Our beautiful pool is now up and running and in tip top shape, all of the lights and waterfalls back to normal. Complete Pools have completely stood behind their work and made us very satisfied customers. If you want a beautiful pool at a fair price, look no further than Joe with Complete Pools. Give them a call, you'll be glad you did. Thanks again for your professionalism. Tony and Toni

I cannot say enough good things about this company. We started using Norburg last year. We had zero…read morepool experience and were nervous about caring for our pool in our new home. Mary Beth, who runs the office, was so amazing about explaining exactly how opening our pool would go. She even arranged for the pool man, Mike, to give us a crash course. This summer, after Norburg opened our pool, I took charge of the chemicals. Armed with the knowledge Mike provided me last year, I felt really confident in getting our pool open and ready. I did it! A few weeks went by and I had a tap on our door. It was Mike. He was just in the neighborhood and wanted to make sure everything was going well and that I didn't have any questions. Where else do you get customer service like that? Norburg has a customer for life with us. They're reliable, affordable and genuinely care about their customers. I would recommend them to anyone who needs a great pool company.

Design was great. They understood what we were looking for. Unfortunately I hear the designer is no…read morelonger active. The quality of the pool is very questionable at best. This is my fourth pool installation and the quality is the poorest. The gunite is rough, not even, and has poor transitions to the tile work. Seats in the pool are uneven by up to two inches. The deck is permanently stained from their crew. Baja shelf is not graded properly pooling during winter closure causing staining. Within one month of completion one third of the deck sank. Within 14 months the pool was cracked mid pool almost all the way across. No responses to notification of issues. Best of luck using them

I emailed Banks Pool & Spa with some general pool questions. They actually took the time to call…read moreme to answer the questions I had. This is great customer service. I emailed other pool companies as well and have not even heard back from most of them. Thank you for taking the time out of your day to answer my questions!

We just had our pool deck resurfaced by this company. They did an amazing job with such attention…read moreto the details. They went above and beyond so that each step in the process was thorough from the initial prep work, to the repair of the cracks to the finishing coats. This is the 3rd time we've used Land over a 20+ year time frame and we couldn't be happier.

Tim, the owner, was so professional, thorough and responsive. His team, including his son, onsite…read moresupervisor and entire team were respectful, conscientious and considerate of us, our property and pool. The young man (crew leader) who specifically reset the broken coping tile did an amazing job! It all looks great! Their bid was one of three we obtained was in the middle. They came highly recommended and Tim was very diligent and thorough in his review of what needed to be done and provided a complete and detailed bid. The choice was easy and his team nailed it when it counted in completing the project with little disruption and an excellent finished product. Highly recommend