Very friendly staff, beautiful location, safe, and very welcoming & CLEAN. Thank you!read more

My mother moved into Care One AL in East Brunsick and was adjustment for all of us. The…read moreadministrator/Ekta and Activities/Deb have went out of their way to make my mom feel welcome. My mother speaks well and often of Deb/Activities. She keeps my mom engaged in life at her new home along wiht giving her voice/choice in activities. Activities/Deb also gives my mom assignments to help giving her purpose. So happy my mother is in good hands. Shannon Gregory

Ana Cares Senior Services has provided my husband and me with extraordinary aides. My husband is…read moredisabled and I need help for him to take some of the support I provide and give me a break in caring for him. Ana (owner) is extremely thoughtful and efficient. She provided us with a wonderful aide who is skilled, caring and supportive of my husband plus helpful to me also. Ana's employees have always been responsible, on time and very skilled. We've used many agencies and private hires. Ana comes out on top with her listening to our needs and providing that service. I recommend Ana Cares Senior Services.

My 80 year old mother just had surgery and has been taking care of my 85year old dad. I contacted…read moreAna and she sent an exceptional aide the next day. We have since had the pleasure of working with 2 other exceptional aides and Ana herself, who has personally gone above and beyond to assist my parents. They takes care of everything my parents need, they are kind and personable, and they are bright and thoughtful about the help they give. I HIGHLY recommend Ana Cares.

Wynnwood at Forsgate provided adequate care for my mother with Alzheimer's for about three years…read more Recently the care went down hill. My mom fell about a year ago an sufferers an intracranial bleed .even though I provided her with an alarm to let the night staff know if she got out of bed, she fell and laid on the floor for who knows how long before an aid responded to the alarm. The bleed resolved itself after hospitalization. She has been in hospital for urinary tract infractions at least twice in the past year which is a lot. We recently came to find that wynnwoods alzheimers unit was understaffed at night. My sister was staying late one night, at the request of Wynnwood, to watch over my mom ( who was fast asleep ) when multiple bed alarms went off and were attended to by no one other than my sister! One elderly man on unit then proceeded to hit the one aide in the unit with his shoe, again with no one to come to help other than my sister! What a mess. Wynnwood had recently been sending my mother to the ER for delirious behavior , which is common among Alzheimer's suffers. You would think that the dementia unit at any facility would be able to deal with these behaviors. Since Thursday my mom is in a different facility , and she has blossomed! The social worker at Princetons new hospital found placement for her at The Pavillions at Forrestal. Usually with Alzheimer's , a change in environment is a sure was to elicit a lot of confusion and "bad" behavior, but my mother settled right in. We are not sure what the extent of the problems at her old facility, butthey had a very detrimental effect on my mother.

Home Instead has been such a wonderful help for my grandfather. The caregivers are kind,…read moreprofessional, and well-trained -- especially when it comes to dementia care and supporting seniors who need extra patience and understanding. The office team is always responsive and available 24/7, which really gives us peace of mind. We've appreciated their consistency, reliability, and the fact that they offer both hourly and live-in care depending on what's needed. Having access to certified caregivers, an in-house training program, and social worker support has made all the difference. I highly recommend Home Instead to any family looking for trustworthy, compassionate in-home care.

We have had 24/7 care from Home Instead for almost 4 years for a dear family member suffering with…read morevery late stage dementia. Her very experienced home health aide has been with us through thick and thin and the care she gives is extraordinary. There have been times when she needed a few days off, the aides this agency sends are all gifted angels. Our options at the beginning of her diagnosis were to put our loved one in a facility or keep her in her own home with total care. Keeping her in her home was our choice and we are so very glad we did, Heartfelt thanks to Kunwar Singh and his company, top notch!

This company is a mixed bag. It's hard to contact anyone except an answering service, which rarely…read morerelays a message or the company just doesn't bother to call you back, The company raised their rates from $220/day to 325/day with NO NOTICE. My mother fell 4 times with the aide present at home. The aide couldn't assist getting my mother back in bed, and their only intervention is to call 911 and an ambulance to the hospital for no injury. I'm a physician and I'd never get a call, until the hospital called me. The aide seemed more interested in studying for her master's exams than helping my mother, despite multiple calls to the company. She would never take my mother outside on a daily basis or show her how to use a cell phone, despite multiple requests. The company ignored all my requests for greater engagement. One person I give high marks to is Michelle Williams in the billing department. She was always pleasant and HELPFUL, often being the only way to get a conversation with the clinical team. I WOULD NOT recommend this company. They seem to be more money oriented and more administrative oriented than patient care oriented. I don't hold the aide to blame as it was up to the administration to deal with repeated requests that went unheeded. My mother, who is 91, a bit senile, but mobile, liked the aide because the aide would go along with whatever she wanted, often to the patient's detriment.

I could post a book of negativity about this place. The outside is beautiful. But inside those…read moredoors was a hell hole of lies. Nightmare for my mother. I don't know how the administrative people sleep at night. My mom was there for 2 plus years. She was so traumatized.

Our mother was a resident at Brookdale at Monroe for 17 months. We had high hopes that this move…read morefrom independent living would continue to foster our mother's sense of dignity and self-worth. Unfortunately, our experience didn't match our expectations. The facility was clean, pleasant, and the activities and food were without complaint. Our biggest and most consistent issue was how our mother was treated by the staff and the lack of appropriate action taken by administration to address these concerns. Our issue was solely with the administration and how they handled the complaints we made on behalf of our mother and her treatment by the aides. A slight stroke left out mother with limited mobility which necessitated a move to assisted living. Being confined to a wheelchair meant that our mother was completely reliant on the aides to for every physical move; ie in and out of her recliner, wheelchair, toilet, commode etc. The only thing our mother could do was brush her teeth and feed herself. Dressing, toileting and even just reaching for her water, tv remote, and blankets was impossible. Therefore her reliance on the aides was all encompassing. While some of the aides treated out mother with patience and respect, there was a consistent lack of understanding, a sense that out mother should be doing more to assist the aides and a conveyed feeling that our mother was a burden and inconvenience. Over the course of 17 months, we reported specific instances of inappropriate, rude and hurtful comments, such as; " you are too heavy for us to move", "you don't help us at all", "stop drinking so we don't have to toilet you so much", "my back hurts from lifting you") however, the response from the administration was always in favor of the aides. We were always told that the aides reported a different version of the incident with our mother being described as uncooperative and needy. We found this to be unconscionable, indefensible and without regard to our mother's feelings or well-being. We never felt as though our mother was cared for or respected in the way we were told she would be during our tour and inspection of Brookdale. The last 2 -3 weeks of our mother's stay at Brookdale caused great concern by family members. She was attended to last for meals resulting in her eating a cold breakfast alone in the dining room; oftentimes being the only resident at her table for lunches and dinners. Our mother was a dynamic, vibrant and accomplished independent woman who experienced many unfortunate physical illnesses which slowly limited her mobility. She remained sharp and had limited cognitive impairment which made her treatment at Brookdale all the more demeaning and unacceptable. She always stated that she felt she was treated as less than a human being which made her situation all the more difficult and sad for her and our family. We have since moved her to another facility where she receives respectful and decent treatment as she should. In our first week, an incident arose in which an aide made an inappropriate comment. When we reported it to the administration, it was handled in a quick and professional manner with the aide apologizing to our mother and family members. This is all we ask and expect; for our mother to be treated with respect, dignity and kindness. Unfortunately we rarely experienced that at Brookdale.