Called today to make an appt with a new gastro. I don' tlive anywhere near Bristol or Sapling…read moreGrove. I have family there and given the difficulty I have had getting an appt (even with the help of my primary care physician locally a relative suggested I try here. The woman said "What kind of insurance do you have?" I said, "United Healtcare. Dr Bailey was listed as 'In Network'." She said "But what kind of insurance do you have?" I said "Other than United Healthcare I don't know what to tell you. I see a Group Number. I see a Member ID. I see 'Choice'." She said "We are not accepting new medicaid patients right now. Is that medicaid?" I said "No I'm not on Medicaid. I have my own business/LLC and this is my company's insurance policy." "What is your primary care physician's name?" I told her his name but explained I didn't live in her region. She said "I will have to transfer you to Sapling Grove since you are a self referral." I was like "OK". So this other woman answers. She asks me the same things about insurance and doctor's name. She said "We are a 100% referral center." I said "Uh. Why is that if you are in my insurance provider as in network. And the other woman who transferred me to you said she was transferring me to you as a 'self referral'. Now you say you don't accept referrals. I'm confused." She said "Please hold". I just hung up. They sound very disorganized and not very accepting of new patients. I think I will just wait it out here in the DC Metro area.

I recently had surgery at this center. Absolutely everyone I came in contact with was great! Each…read moreperson was kind, caring, confident, sympathetic, etc. They all made me feel well taken care of and I was totally relaxed. Nurse Sharon was the best. Dr's orders were for 2 weeks of R & R after surgery, but Sharon told my husband I was to do no cooking or cleaning for six months. How great was that? I would not hesitate to return to this facility for any future needs & would highly recommend them to anyone who asked.

They are great people here and they will help you in any way they can with coping with pain and…read moregive the medicine that is truly deserved. Love this place.

I've been a patient there for about 3.5 years now. I love the staff. The nurses and receptionist…read moreare really nice. All the physicians are very professional and try to help you to the best of their ability! I know you aren't supposed to have favorites but of course I do, I tend to favor Dr. Simpson and the nurse Samantha the most. They've made such a difference in my life and I'm so grateful to Dr. Simpson for all he has done for me! As long as you do what you're supposed to do you won't have any problems here. I seen their not so good review and could let it drag their review down. It is a great place to go!! Michelle W.

I recently had an appointment at Watauga Orthopedics with Dr. Richard W. Duncan on December 10,…read more2024, to discuss some issues I've been having with my shoulder and neck. Unfortunately, my experience wasn't as positive as I had hoped. During my appointment, I explained my symptoms to Dr. Duncan and he had me do a couple of exercises to assess my strength. However, I struggled with one of the exercises, and instead of offering support or understanding, Dr. Duncan's comment, "come on now, you can do this," felt dismissive. His comment was very unprofessional, and I am thinking "are you kidding me?" Additionally, Dr. Duncan recommended a procedure, but after how he handled my struggle with the exercise, I definitely didn't feel comfortable with him performing any medical procedure on me. I left the appointment feeling uncertain about the next steps. He didn't clearly explain why the procedure needed to be done twice or why it was required by the insurance company, which left me feeling confused and without a full understanding of my options. Even the X-ray he provided had unclear medical notes that I couldn't make sense of, and he didn't offer any explanation to help clarify them. Overall, I felt that Dr. Duncan lacked empathy and a proper bedside manner, which made the experience uncomfortable. I would have appreciated more detailed communication and professionalism. It's important for healthcare providers to listen to patients and clearly explain medical processes. I hope that future visits to Watauga Orthopedics are handled with more transparency and compassion. BTW I haven't received a survey asking about my experience, but I have received several emails regarding my co-pay. And of course, I'll pay my co-pay because who wants or needs $50 going to collections. Sarah W.

Hypocritical, judgemental doctor who amputated a finger gave me a 3 day supply of pain medication,…read more then refused to refill them again. Left me to suffer, even after I told him I was in the worst pain I'd ever experienced. If you have an injury that's causing significant pain, don't go to Dr. Fogleman.

This whole office is absolutely wonderful! I went to Dr. Hereford for my entire pregnancy and he…read moretook excellent care of me and my baby. He answered all my questions and gave me an ultrasound anytime I asked for one even if I wasn't on the schedule to have one. I also saw the other doctors there once I was stuck in labor and delivery for pre-eclampsia and they were awesome too! I would certainly recommend this office to anyone looking for an OBGYN that genuinely cares about his patients.

Dr, Morris at arthritis associates is a excellent choice. He is very knowledgeable and attends…read moreconferences that are on the cutting edge of new treatments.

I expected to wait for my first appointment. The length of wait was less or the same as any first…read moreappointment, with any specialist. The Office Staff were all nice. I was in a room within 5 mins of my appointment. Nursing Staff, Infusion Nurses, Ultrasound & DexaScan Techs were all kind, professional and on the ball. I really liked Dr Morris. He answered all my questions. Appointment wasn?t rushed. We covered a lot!

Dr. Cook is fantastic. His staff appear to follow his lead in their care of the patient and in…read morecarrying out their assigned patient tasks. This begins with signing in as you enter the office building through to your discharge with copy of return appointment, any referrals and prescriptions to your pharmacy. Dr. Cook has a great knowledge of the eye and all that entails and in his ability to make his findings well understood by the patient. There is no time constraint when he is with his patient. He is very personable and puts the patient at ease, feeling that he is in the best caring hands available. I am a retired Registered Nurse and am perhaps very alert to how I am cared for. I can tell you, without reservation, I have never had better care or felt more trusting in what I am told in regard to my condition. I cannot recommend him high enough. He is a Blessed man and the area is very fortunate to have him as a physician and an individual.

As a new resident of the area, I needed an eye doctor for an eyelid issue. This place was…read morerecommended and it turned out to be an excellent choice. The staff is friendly and accommodating. The wait was minimal and the service exemplary.