Very pleasant experience! I began my journey to an improved smile back in May 2021. From my very…read morefirst consultation until the very last appointment, it was a wonderful and well-informed experience. I began with invisalign treatment but eventually had to move into a hybrid of both invisalign and traditional braces. I have to admit there were times I was frustrated (and it showed lol) with the process but Dr. Woo always educated and encouraged me. She was never pushy. Her recommendations and expectations were always realistic and she listened to my concerns with care. Secondly, I think the value was great. It was slightly higher than perhaps one other place I had consulted prior however, for what I received, I think it was well worth it. All appointments, treatment (including the hybrid change), and my retainer were all included. Moreover, they offered an affordable monthly price plan. Finally, the office is clean and modern. Staff are always pleasant and personable. I never had any issues with service and appointments were always on-time. I can't even recall waiting more than 5 minutes to see the doctor. Appointments are also convenient with some Saturdays available. Overall, it was a great experience. I now have a beautiful, confident smile and I feel extremely happy that I chose to complete the journey with Riverdale Family Orthodontics. I highly recommend to others and I will continue my follow-up service with them. Thank you so much Dr. Woo & team!

Love Dr. Woo she is very accommodating and kind. The staff is always ready to help and to answer…read moreany questions. I would highly recommend Dr Woo. Thank you for helping fix my daughters bite. Can't wait to see the outcome!

We love Dr Herzberg & his staff! Professional, compassionate…read more& extremely clean. Thank you for all you do for Abigail & Natalie!

I recently finished orthodontic treatment from Dr. Hertzberg, and am thrilled with the results. I…read moream an adult patient, and Dr. H has been practicing longer than I've been alive, and it was clear that he's a doctor who knows how to blend years of experience with modern materials and techniques to get great results. My teeth have never looked better, I paid a very reasonable price for services, and my treatment was finished within the timeline he estimated at our first consultation. Braces aren't ever going to be sexy and fun, especially for grown-ups, but Dr. H and his staff did everything they could to minimize the pain and hassle of having them.

Awesome dentist. Great practice with care and compassion. They offer parking very close to the mall.read more

Although the office was clean and i got called in for my appointment on time, my cleaning and…read moreexperience with the hygienist Jacqueline was awful. Several times I had to tell her the suction wasn't set right as I was consistently gagging from the excessive saliva in my mouth, as well as getting splashed in my face. Her response, the water pressure was too high. When polishing my teeth, she caught my hair in the machine and I had to pull it to make her stop. Each time I expressed my concerns she responded rudely, even told me I have a problem. The dentist was polite and expressed his apologies. My mouth still hurts a day later. I know discomfort from cleaning is normal, however I should not feel pain.

They have amazing customer service!! They are so caring and informative. They really helped me in…read moredeciding the best financial option for my daughter. By the way my daughter was extremely happy with her braces. All the staff that helped her were fantastic!! We're excited for this journey !

Friendly staff,very clean office my son is very comfortable here. The doctors are very…read moreinformative about treatments plans and what neess to be done to get your teeth looking better. Little to no wait time this office is just as good as the adult and pediatric office next door.

Friendly staff from the front desk to the dentist. I had a my silver fillings removed and replaced…read morewith ceramic using the CO2 mechanism. 10/10

I waited 1.5 hours for my appointment due to a miscommunication, only to have the worst, most…read moreexpensive cleaning of my life. The tech barely touched my teeth, skipped over some with the water pik, and barely polished them. For $300. Very nice people, but I won't be going back.

WARNING: In my experience this practice is highly unethical and very poorly managed…read more In short: 1. They overcharged me and refused to take any responsibility (despite me sending in bank statements as proof). 2. Once they had all my money, they became extremely unresponsive to calls and emails. 3. After I decided to no longer move forward with my Invisalign treatment (in which no trays had yet been made), they tried to keep my full payment for the procedure. 4. Once I got them to agree to a partial refund, they sent me a statement (on a word doc, not even billing software), with fraudulent or embellished charges, trying to scam me out of as much money as possible. I regret having ever walked into this office. In my opinion, Dr. Kossowan and Greg have low morals and no shame. If you search around for other reviews, you'll see I'm not the only person they've tried to scam money from. The longer story: I had a unique situation where I signed a contract for Invisalign, had the X-rays and scans taken, but then had to stop before any trays were made. I needed major dental work, which ended up taking almost two years. During that time, I made my downpayment and continued paying a monthly fee until my contract was paid off. Once I was finally ready to move forward, Greg, the office manager, tried to tell me that I would have to continue to pay a monthly fee--despite having paid my full contract while waiting to resume the treatment. While pushing back on this, I realized Greg had already charged me $557.50 in unauthorized payments past what my contract was for. Greg claimed he didn't think that was possible. I sent in my bank statements. Greg and Dr. Kossowan suddenly became very unresponsive...until I mentioned legal action. Even then, it took three months for them to refund the overpayment, though they claimed they were only doing it "in the spirit of accommodation." At this point, I had lost faith in the practice and no longer wanted to move forward with the treatment. I offered to pay for the X-rays and scans. Dr. Kossowan told me nothing was refundable. Despite never having actually received the Invisalign, she felt entitled to keep the full $7,800 I had paid her. Eventually, Dr. Kossowan agreed to a partial refund, but still wanted to keep over half my money. When I asked for a bill, it took her two weeks to send one to me. I showed the "bill" to another orthodontist and they were appalled. A few things of note from the bill (which is attached below). 1. $250 for "orthodontics photos" = three photos her technician took on his iPhone. 2. At one point, she tried to sell me on a $2,000 split for my jaw to help with TJM. I told her I was not interested in that--multiple times. Now she's charging $500 for a "TMJ X-ray" that I never consented to. 3. If the doctor had to do a "second Invisalign tx. plan" she only would've had to make adjustments to the teeth I had dental work on. Yet, that cost $1,000 like the first treatment. 4. $400 for four phone calls with my dentist. It seems to me that this practice is desperate to keep as much of my money as possible. Or perhaps they are financially unable to refund me. Either way, it seems they have resorted to lying and unethical behavior as a result.

From the first day I walked in I was comfortable. I usually hate the dentist but with Anne Kossowan…read moreI've been looking forward to visits. The process is smooth. Her and her husband have even set up payments plans for they understand other things have to be done. I would recommend her to everyone I know :)

Dr Cipollina is amazing! His team is just as great. I've had the best experience, even with my…read moreanxiety, they have made this process so easy. Wish I found him sooner!

Fantastic Orthodontist. I love how my smile came out. My braces took faster than I was expecting…read moreand now I get tons of complements. His staff is quite nice as well. High recommended

Dr. Stevens delivers truly exceptional orthodontic care. I've been seeing him for several years as…read morean adult, and his skill, expertise, and thoughtful judgment in recommending the right treatment have completely transformed my smile. I couldn't be happier with the results. From the moment you walk in, the office environment is warm, friendly, and comfortable while still maintaining a high level of professionalism. As someone who typically feels nervous about dental visits, I was surprised to find that I actually looked forward to my appointments and tracking the progress of my smile... I even miss the more frequent visits. Dr. Stevens but me at ease and made the entire process seamless and stress-free. I have absolutely no regrets. I have nothing but positive things to say, and if I could, would give 10 stars!!! Whether you're considering braces for your child or for yourself as an adult...look no further. Choosing the right orthodontist truly makes all the difference in your experience and final results. It's a process that takes time so you will want to choose someone you can trust for the long haul. I'm confident you will not regret choosing Dr. Stevens!!!

Awesome doctor who is caring and thorough. I trust his methods and guidance for my whole family…read more.. and the results are great!

Dr. Polan is the best Orthodontist in Westchester, maybe the world!…read more I did my research before embarking on my daughter's orthodontic treatment, including interviewing 4 different Orthodontists. The treatment plans were pretty similar, as were the prices, but Dr. Polan immediately put my daughter at ease, and me too as he explained in detail exactly the issues of her care. And that hasn't changed, every step of the way he's been accessible if we have any questions and always spends the time to answer them thoroughly. It's hard to figure out how he never seems to rush anyone, but he is always on time! We've never waited more than a couple minutes for our appt. A lot of credit has to be given to his staff, esp Regina and Peter who handle scheduling and are always a joy to work with. This practice really has the nicest staff anywhere! Almost 2 years later, my daughter's smile is looking great and we're super happy. Which is why our younger daughter just started her treatment here too!

Dr Polan is the best! He is always so nice, professional and patient. No matter how many concerns…read moreand questions you may have, he will guide you through the whole process repeatedly. So happy I found him for my son! His staff is always pleasant too. You will not be disappointed!