THE WORST MANAGEMENT EVER I'm here worth a kids birthday party that was scheduled and pre-ordered yet they have taken 30+ minutes "confirming" the order to the frustration of the parents & kids. I try patiently to wait for any waitress to come but ... crickets. I think to myself, she's got her hands full, I'll go order my food at the counter and return. This is when I encountered THE WORST "ASSistant General Manager" - NICOLE (I can't give my last name). "You can't order here and eat here, it's against the owners policy", she says. I say, but I'm dining in an NO WAITRESS has come for now over 45 minutes. She says, "because she's trying to get y'alls drinks." I say, "y'all? I'm gere because my son's at the party; I can see she's too busy for the other tables, so I'm ordering my food here ... that should not be an issue and it's still revenue -- you should get someone to help her if we all must wait on one party." She says, the owner won't allow it. After trying to reason with her that the SALE is most important, not where it is placed ... she is firm. I ask for the owner's details ... she says "He doesn't like it to be given out." I finally get that his 1st name is "Frank" and he's a franchise owner BUT THERE'S NO # for him. I'd mention that were are all black and that she's not, and that she's clearly disturbed by the delluge of "y'all" ... but for something known & not said, it's just what "y'all" know is going on. So ... I'm in the process of getting in touch with Ledo's Corporate offices regarding this mysterious owner and his ASSistant General Manager, Nicole. Who had 4 people working behind the counter with NO ONE to serve, but they can't take my order. Who has TWO waitresses for the dinning area but ONE can serve all of "y'all" and when other customers cone the other will take care of them. Who can't/ won't give me proper information for a complaint. And ... who WALKED AWAY TO THE KITCHEN while I was talking to her ... and never came back. I see other poor service Yelp Reviews with the ASSistant General Manager's Name, NICOLE, from 2015 ... so CLEARLY nothing has been done. SKIP THIS ESTABLISHMENT read more

I love Ledo's! I've been craving this for three weeks. I grew up in Maryland but live down in Florida now. There used to be a Ledo's in Orlando but it closed. The pizza here is square. They cut little squares with one pepperoni on each. The pepperoni is super greasy but you can get it "mopped" if you want, where they blot off the grease before it comes to the table. read more

I understand we are experiencing a pandemic but that is no excuse for rude service and pure ignorance. My family and I actually decided to order out as we should be supporting our local business and I was treated with the most disrespect I have EVER experienced. I ordered online w/ a pick up time of 6:47pm. When I called to let them know I was there, 6:51pm, I was told my food would be about 7 min longer. I said no problem. Well 30 min late I was still waiting. I called again as the sign states to stay on your car and the young lady answers the phone and I start to talk and she hangs up. I call back again and she answers and just says please hold. I waited on the phone for 10 min and decided to approach the young lady standing outside. When I approached I waited my turn and when she got to me I began to explain. She turns during mid sentence to walk inside and I said excuse me, I was still talking. She looks at me and says " I SAID I will tell her your here to pick UP" I almost lost my cool but my boyfriend called from the car telling me they just brought the food. I am still fuming mad as I drive home at the thought of this girl and her sorry attitude. Way to treat people who are trying to support their community during a bad time for everyone! read more

You know a place is good when you're not even hungry and your friend mentions dining there so you find an appetite just to go. lol Ledo's Pizza is great, but honestly everything else I've had there is pretty great too! From their salads to their chicken wings, this place will leave you satisfied and content. On this visit I had the buffalo chicken waffle fries and the buffalo wings. Now if you haven't had the buffalo chicken fries stop everything you're doing and go now to you're nearest Ledos. These fries are fat, flavorful goodness. Though its simply waffle fries covered in chicken, buffalo sauce and cheese, these flavors blend so well and are beyond delicious together. Oh and get a side of ranch or bleu cheese to eat with the fries! This was my first time (that I can remember) trying the chicken wings but they were absolutely superb with the right amount of crispness and buffalo sauce. My first time at this location, I would say I like it better than the one in Clinton just based on the extra square footage and the excellent service - not that the Clinton location has bad service. read more

Good food and good service at a reasonable price. Very generous on the bacon and other pizza toppings. Lasagna was a little bit too greasy, but it was really good. The place is perfect for small groups and family dining. They have TVs so you don't miss any of your games. read more

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My family loves Ledo Pizza but today we were highly disgusted when we found a huge piece of GLASS in our pizza! Not only was it disgusting, it could have been very dangerous if there were smaller glass fragments in the pizza that were not visible. To add insult to injury, the establishment only offered either a refund OR to replace the pizza. They should have at least done both....given me a refund and a new pizza! Deuces! read more

Ledo Pizza - Broken glass in pizza - Pizza Near Me - Waldorf, Maryland

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I'm a regular here. The cheese pizza & Old Bay wings are the best ! The customer service is awesome. Thanks Ledos!

Entering the restaurant I was greeted by a friendly cashier that took my order. The pizza was pretty good but, I should've requested light sauce. Nevertheless the service and food was great. read more

This place is absolutely ridiculous! The place wouldn't accept a credit card payment over the phone and they're ONLINE ORDERING WOULDNT EITHER! The management at this location is inept and turned us away telling me that they can't help us. Please tell me where they do that at? We had 100 worth of food ordered and they basically told me that they don't want our money because we were from out of state! Guess it's Domino's for us from now on!!!! read more

I'm just now seeing this gum pizza. Strangely my wife & I ordered from there and found a metallic but in our pizza.

seriously, the owners should invest on training and enforcing quality. this particular Ledo's continues to spiral downhill. they used to be great 5 years ago. staff don't pay attention, they know something is wrong with the order but they act like they don't see it. read more

Hello. So we ordered our food and they completely got the orders wrong. Put in the wrong sauce as well as not placing the correct toppings. And then proceeded to close afterward, so we were stuck with the wrong food. Will be calling tomorrow for our money back. Thank you. Highly unsatisfied. read more

I love Ledos Pizza.. but not from this location. I've ordered from here twice and I won't do it again. The 1st time the dough of the pizza seemed as though it was cooked all the way. My pizza was slimy in a way and even putting it back in the oven didn't help. The 2nd time the dough was chalky... How do you have chalky dough? Like the dough was old and they cooked it anyway. If I want pizza from Ledos I'll travel to a different location. Customer service is the only reason why I gave 2 stars. read more

Always quick service, kind staff and the food is very good. Enjoyed are meal today. The staff pitched in to assist our waitress how was busy taking care of something. We have never been disappointed. read more

I ordered here about two weeks ago and I liked the friendliness of the person taken my order. She answered all my questions. The food order was ready when my Husband and I came to pick it up at the store. It was a little busy so no one greeted us right away. Once someone wasn't busy, they apologized and made the transaction quick. The food was great. The employees were friendly. The store was clean. We will be ordering again from Ledo's pizza. read more

Decent food and decent service. I love the chicken pasta entree. The staff was polite and courteous.

Even if we love the pizza. We were in. Bad mood with their policy. We were staving and called ahead. When we arrived we were told we could not eat in as we ordered over the phone. We were told to get our pizza and go! That would not work as we were too hungry. They did say were could stay as they were not busy but they are a full service restaurant and had to order after seated. I said we would tip but then she ignored us then apologized and finally got us drinks and sides. Pizza tasted good! Great toppings! read more

I decided to give Ledo's a try since I'm constantly told by peers and on the radio (so many ads) that it's a place you must check out. Here are my thoughts... The pizza itself isn't too bad. It was actually a lot better than I had expected. It was extremely hot and I really liked the sauce they use. I also love that they give you pitcher sized sodas!! Also our service was good, nothing great, but no really issues. The one thing I do not like is that their prices vary by location. Therefore, the one I visited (Waldorf) does not have many good deals and does not have any lunch specials. Some locations have a $5 lunch, not here! Good place for families, but for people like myself (quick lunch during work break), I'd look elsewhere for a better deal. read more

This is the best managed Ledo Pizza franchise I have ever eaten at. The wait staff is awesome, the food is cooked just the way I like it, and the place is clean and well kept up. I have no reservations in giving them an excellent review! read more

Been here several times and the food has always been good. The team members are always pleasant and check on you throughout. Definitely recommend it. read more

Ledo Pizza - Pizza Near Me - Waldorf, Maryland

There carryout process is ridiculous. When you call you will either get a fax machine noise, or some snotty person telling you to hold. They rarely pick back up after that. read more

Burned up pizza always cheese brown we always have to get them to recook the pizza and toppings are sloppy

I'm very upset with Ledos pizza today, I place an order today and I guess I can learn from this mistake, but being in retail, the customer service associate that take orders over the phone need to repeat the orders to the customer so there won't be any mistake read more

The pizza is good but the service is always really bad. I'm at a loss for words. I've tried to give them a chance FOUR separate times. I have literally begged them to get my order right (In a friendly/playful way of course--I'm not a jerk). It's like they refuse to get my order right. Each time I order, I go over the order with them several times to make sure it's right. It never is. They mess up a pizza that already exists on their menu EVERY TIME (the VEG-IN). I don't understand. It's on their very own menu and they just CAN'T get it right. I've never seen anything like it. As sad as I am to say it, I can't eat here anymore. I'd be better off just setting my money on fire. At least I know it'd be done right. read more

Love Ledo Pizza! We usually go here once a week! Great food and fantastic service!!!

Whoever answered the phone had terrible manners. She didn't tell me my price nor did she take down my name then while still talking she hangs up. Never will eat from here again! read more

This place is great and the service is superb. I recently had them cater a event for me and Nicole and Shannon knock it out of the park. Everything was done and on time and everyone loved the food. I only had one complaint from the people at my event ( I didn't order enough food) but I'll fix that next time because I go in every week. Those girls did a great job they should get a raise. Thanks girls. read more

Just had the worst experience ever.had to wait over 90 minutes for my pizza.it was cold,soggy,not cooked all the way.I got mozzarella sticks that were cold and very over cooked.heard employees talking in kitchen saying if people were not happy to go some where else because their business was not needed.the staff were rude to all customers and did not seem to care when customers got upset about the wait time.I will not be going to this business again read more

Ummmm YUM! I go every time I'm in MD!!! Can't wait to eat there again!

My spouse and I had traveled all the way to Maryland from sc and we're heading back in same day. He decided after I called in he wanted to eat in the restaurant before the long 12 hr drive back and the two young ladies at the desk refused to allow us to dine in stating it was the store managers policy. read more

Ledo Pizza - Pizza Near Me - Waldorf, Maryland

Firstly, AWESOME PIZZA. Ledo Pizza has the beat pizza in the pizza industry, hands down. Secondly, the customer service at this particular location is always exceptional. I've been here dozens of times, and have never had an unpleasant experience. Lastly but most importantly, the price! It's so adorable for everything that comes with it, the experience and taste. read more

I waited 45 minutes for my takeaway order. Just three items. The last two items sat on the counter a few minutes because the cashier didn't think I had waited long enough yet. Very disapointed with the service. read more

Was told pizza was good. Can't tell you if that was true. Our party of 8 left because service was horrible. Place didn't look clean either and the Waitress had a terrible attitude!! Wouldn't recommend this place. read more

So we love Ledos. I mean I worked at Ledos when I was sixteen and grew up going as a kid. So we never have complaints about the food. However I suggest either going in and placing your order in person or ordering online for this location. I regrettably placed a to go order over the phone tonight. Large mushroom pizza, garlic cheese bread, and a steak and cheese sub w mushroom and jalapeños added. The lady who took my order over the phone had trouble putting in the steak and cheese add ons twice and then deleted the whole order my mistake. She once again put in the order with the steak and cheese and read everything back to me with a total of about $35. Okay cool all good i hoped. Well when my boyfriend went to pick it up they argued there was no sub ordered. $35 for a large 1 topping and cheese bread? The lady at the counter said "it's possible." When you type the order in online, clearly the total without tax for a large 1 topping, cheese bread, and a steak and cheese w add ons is $33.15. Okay so I did order the sub and you did not need to argue with my boyfriend who knew $35 was too much for just the 2 items. Definitely left a bad taste in our mouths for sure. I guess they forgot the Ledo sauce with the cheese bread "by mistake." Just try not to take out your mistake on the customer. Doesn't really make us want to go back any time soon. read more

I love Ledo, and I typically get a small pizza with extra sauce. The pizza I ordered tonight was so dry and overcooked, if that was extra sauce, I can't imagine what regular sauce looks like. Fridays are typically pretty busy but that shouldn't result in skimping on quality. read more

Great pizza and tasty steak and cheese. I always have friendly service and good hot food. My sons love the pizza and can't wait for the gooey hot cheesy delight! Ledos on deck and Mom is out if the kitchen! read more

Attempted to call in an order for a family of five - used speaker phone in the car. I was told that I would have to give them a credit card number over the phone. I refused (for security reasons and safety) and continued driving there. When I arrived and finally placed my order I was told my carryout order would take 50 min to complete. I was able to call Fosters Grill and pick up a similar order within 15 min. I won't bother with Ledo again. Not worth my time. read more

Great food never disappointed however far too many times the service is complete trash. I went there today and was denied service the manager denied to give a pregnant woman water and it was 82 degrees i tried to call back and get the owners number and was still denied. ledos has great food overall which is why I come back however something really has to be done with the distasteful service I have been receiving read more

To me, it's a bit pricey(compared to $5 carry out at you know where) but I do realize I'm a tightwad. It's excellent pizza tho so we splurge sometimes. read more

This Ledo Pizza is great! The food and service is always on point. The person who wrote about pizza boxes on the ground obviously can't see the racks behind the counter that they sit on. Lol. Great place and run properly. read more