I was referred to this business, customer service was exceptional, frequent contact, follow up and…read morecompleted extra service work. Rates were very reasonable, very respectful in my home and would definitely recommend them and call them for future needs in fixing my elevator.

Excellent quality. I wear many suits for work and always need alterations due to my small frame…read more Everything looks good after. I have been using this business for years and recommended her to my friends and son.

Have been going here for a few years and have never had any problems. The owner is very nice once…read moreyou get to know her. Also open during evenings and on Saturday, which is very convenient.

Very professional an fabulous job mounting my diamond to my ring. Would highly recommend .read more

This store is a gem - pun intended! I live in the Riverbend area and drive past this store on my…read moreway to the library branch located in the same shopping center at least once a week. I would have never thought to go inside, but a co-worker had mentioned that he received great customer service at this store, so I decided to pop in one day after work. Initially I was a little intimidated by having to ring a doorbell to buzz open the door, but the store itself is intimate and welcoming. I have been looking for jewelry to wear at my wedding for over a month, and have been continually disappointed by the selection at chain stores in malls. The diamond jewelry here is classic and beautiful, and I found what I had invisioned immediately. It looks like a two-person team runs the store (a man and a woman) and both times I visited they were very patient and friendly, and I felt none of the attitude I have experienced from staff at other stores. When I purchased a necklace, it was cleaned for me before being put in a box, and when I mentioned off hand that my engagement ring was dirty, the saleswoman took it back for cleaning and offered the free cleaning service to me at any time I wanted. I am very pleased with the necklace I bought, and enjoyed the low pressure, friendly service at Forest of Jewels.

After filing a complaint with BBB, which they initially offered nothing except an apology, the tech…read morecalled me and told me that they would issue me a full refund, which they did.

Had Alberta Appliance Service, come in to our home today to fix the ice maker in our fridge. The…read moreyoung man arrived on time, phoned ahead to let us know he was on his way, he was polite, and very knowledgeable about the appliance he was here to fix. We would recommend this company. Thank you Alberta Appliance Service. D & W Stephenson

Went to West End Exchange pawn shop today, and I gotta say it just might be my favourite pawn shop…read morein the city. The staff are always friendly and make a point to greet you when you come in. The merchandise is a nice mix of instruments, jewelry, antiques, sport stuff, and tools. Today I was looking for a guitar case for a used guitar my Husband has. The gentleman working there was so kind as to help ensure we had the right size, got us a unique hard case- at a great price. I couldn't be happier. Only downside is the neighbourhood is kinda rough- don't go after dark folks!

Awesome selection of movies! highly recommend for any movie fans! A ton of variety as well!read more

I have a vacuum cleaner whose roller stopped working, so I needed that fixed. I took it in, and I…read morehad a very good experience. The lady at reception - I'm assuming is Dorothy - wasn't much for chit chat, so for those who have had a bad experience with her I can't speak to that, being all business is fine by me because I'm not the most extroverted person anyway. I explained the problem and left it with her. The next day I got a phone call from them, the vacuum was ready. I went to pick it up and since the vacuum was still under warranty I was only charged $10.50 for a replacement roller. Overall I was very satisfied with my experience here. The vacuum is now working at peak efficiency so I'm good. I typically don't need a lot of appliance repair but I will be back for the next one.

Very disappointing service. The parts were delivered without the necessary screws- I checked this…read morewhen ordered and was told that it comes with screws-now they say it does not and I have to go to hardwaare store and buy. Despite the high charges, the overall customer service was poor. In particular, the receptionist was unhelpful and unresponsive when assistance was needed. I expected much better support and professionalism.

Would absolutely not recommend renting from this company. We rented speakers and a microphone for…read moreour wedding, and at pickup they did not give any instructions for how to use the equipment like we had discussed over the phone. They also did not go through the list of requested equipment and left out a critical cable that allows the speakers to play from a phone. This meant family members were scrambling until hours before the wedding began to find a local cable. Without this cord the speakers were not usable to play music. At return, staff said they could only refund $20 for the cord that was not provided, even though without the cord the entire equipment was useless to us. Two big ole thumbs down.

Staff here are friendly and great customer service in my opinion. Repair I requested was…read moreaffordable, and I like the notes left for my information. Thank you guys!

I love this place. I am amateur when it comes to sewing, I dabble in random projects and I really…read moreappreciate the knowledgeable staff here. They helped me find all the supplies that I needed.

Johnson's Sewing Centre is the best placed in Edmonton to buy sewing machines and sergers as well…read moreas a great to place to have your machines serviced. The staff is extremely knowledgeable and willing to educate novice seamstresses on a machine that best suites their needs. I've been sewing from an early age and found the shop to provide a good selection of basic sewing machines as well as ones with all the bells and whistles with every price point in between. When you purchase a machine you also receive sewing lessons to help you learn about your machine and refresh your basic sewing skills. This also goes for serger purchases.