I would not recommend Marshall-March funeral home to anybody based off of our experience with…read moreVicky. The funeral home is supposed to make the planning process for families easier. Vicky had dropped the ball at every single turn. 1. Three different dates were offered to have the service, April 21, 24, or 25th. Vicky stated that she was going to contact the cemetery to coordinate a date and follow up with us by Wednesday. Wednesday came and we had not heard from Vicky. We had to call the cemetery ourselves to coordinate a date. Then upon calling Vicky to follow-up ourselves, we were told that one of the dates we tried to go with was given away. The date she offered was given away while we waited on Vicky to do something that she never even did. That was the first strike. 2. The online obituary. The family was never asked for a picture or obituary to put on the Marshall-March website. On the website, there was a generic picture. For the family to have never had to plan a funeral before, the immediate family was unaware that that was apart of the process. We reached out to Vicky who then requested the photo and obituary. The picture was submitted via email. The night before the funeral, the obituary had still not been updated. I called Vicky about 9:40pm about this, to which she responded that she would check her email. That night, it was finally updated. The night before the service. 3. While we gathered for the final viewing the day before the service, the people did not even have a picture of our loved one to try to get the makeup right. Why? Because Vicky didn't check her email for the photo until that night. Upsettingly, our loved one did not look like herself at all. I know that a better job could have been done because I've witnessed it with other loved ones, and they looked like themselves, no matter how much time passed. While at the final viewing, Vicky never once stepped foot in to greet the family and make sure everything was okay. She was there at the office while we were there. We texted her for information about the time of the car's arrival the next day and she read the message while we were there and never responded. We had to ask someone else who worked there to confirm the time for the car. 4. The last issue was the programs. We supplied our own programs. The viewing started at 10am, service at 11am. Why on earth would the funeral home tell us that programs were not being passed out until almost 11? Why? If we are requested the programs at the viewing, why wait? Typically, the programs should be handed out at the time of viewing or as people walk in. There are some people who just come to the viewing for religious reasons or other and they also deserve a program. That on top of everything else just added to the frustration we were already feeling. I know that not everyone at Marshall March provides bad service like this, but we could never recommend them to anyone based off of our experience. SN: The gentleman that drove the car and transported us to and from the funeral was exceptional. He provided excellent service and was super accommodating, except for when he beat the family riding in the car inside of the repast for food lol. I'd give 1/5 stars for Vicky's service. I'm sorry but this is how we feel.

Marshall-March Funeral Home provided outstanding service to our family during a difficult time…read more They picked up where Stuart Funeral Home failed and moved with urgency, respect, and professionalism. They emailed the hospital release form right away and arranged to bring my husband into their care the same day. They also scheduled an appointment for our family the very next day to begin planning arrangements. Norman Whitted was exceptional. He stayed professional, showed empathy, and guided us with patience. He confirmed when my husband was safely in their care, handled paperwork with the insurance company, and coordinated military honors with care and attention. The entire staff treated our family with respect from start to finish. My husband looked peaceful and well prepared, which meant a lot to us. * Fast, responsive support the same day * Clear communication and follow through * True empathy and patience * Professional staff at every step * Help with insurance and military honors * Excellent preparation and presentation of my husband They exceeded our expectations. I strongly recommend Marshall-March Funeral Home to any family seeking compassionate and professional service. Sincerely, the Gasaway Family

I highly recommend Dunn & Son Funeral Home to everyone in the DMV area. The entire staff was truly…read moreoutstanding. Theresa Dunn and her daughter, Brianna, are two of the most gracious and compassionate people I have ever met. I first met Theresa in 2014 when my family entrusted Dunn & Son Funeral Home with my mother's services, and then again the following year for my grandmother. Most recently, I had to bury my daughter, and once again, everyone showed my family so much kindness, care, and compassion during one of the hardest moments of our lives. The staff was amazing not only to me, but also to my granddaughters, who could not stop talking about how wonderful Brianna was to them. It brings tears to my eyes to say that I trusted no one else with my precious daughter's remains except Theresa and Brianna Dunn. They treated her with dignity, love, and respect, and made her look absolutely beautiful. I am forever grateful for the comfort and care they provided to my family. I trust them completely and wholeheartedly recommend their services.

Not sure I would use them. They lost ashes of small child at cremation or gave them to wrong…read morepeople. Not sure how this can happen if you have this much experience. Would love to know outcome of lawsuit

Used this funeral home for my fathers death. And his cremation process…read more The experience wasn't the best. Felt more like they where trying to sell a car than deal with someone who lost a love one. Won't recommend

USE SOMEONE ELSE -so you don't have to add watching the funeral home to the list of things to do…read moreduring a tragic time. We used McQuire Funeral Home for my mothers cremation. We had a memorial service elsewhere, so this was to be the only service provided. They offered a 3rd party for the programs and to place the obituary ad in the Washington Post. When we got the funeral program I immediately noticed McQuire had added their logo to the program w/out asking. It just showed up in the 1st round shared w/ us by the printer. I thought that was tacky but was able to have that removed. I should have taken this as a sign. We sent them the final copy of the obituary and the almost $700 for the fee to the Washington Post. However, this time we were not able to see/approve the obit before it was printed. I can't put into words the disgust I felt when I saw the funeral home had added "Funeral services at McQuire" to the final obituary. Besides the fact that we weren't asked if this was ok, it wasn't true. It would have been misleading for anyone looking for information about the memorial. This is greedy and shameful. They offered my father $16 as compensation for the pain their greed caused during the darkest time of our lives and for something that can't be fixed. To further confirm the integrity of this place, I'd like to add that we considered using them for limo services but their fee of $675 for a 9 seat car was over $200 more then the other estimates received. The last thing you want to be worried about when you lose a love one is being taken advantage of the funeral home. Try whichever other one that pops up in this screen instead. Your chances of not adding pain on top of pain will be better.

Ms Francine Bryant made the process of completing the process of getting my Sister to the Cremation…read moreCenter and communication was welcoming in times of sorrow. She was professional and guided me through the process. I thank her. I hope to never have to do this again without her help

Ms. Francine Bryant proprietor of Genesis did a magnificent job providing burial services for my…read morebeloved mother. Genesis assisted us with the arduous task of coordinating with another funeral home in the transport of my beloved mother's remains from out of state back to the DMV area for her burial. My family and I were very pleased with everything. My mother looked absolutely beautiful going to her eternal rest. The services provided were exceptionally rendered with professionalism, kindness and compassion. I would gladly in the future recommend Genesis cremation and funeral services to anyone in need of burial/cremation services

Kalas Funeral Home & Crematory provided my family with exceptional, professional service as we laid…read moreour beloved son and brother to rest. From our initial meeting, the funeral director showed deep compassion and guided us through the planning process with care. The service packages offered were, in my view, reasonably priced, and the option we chose offered excellent value. Throughout, the staff was consistently courteous, attentive, and responsive, helping us secure everything we needed for the service. We held the homegoing in the funeral home's chapel, which was spacious, and found the entire facility to be clean and well-maintained. I highly recommend Kalas Funeral Home & Crematory to anyone in need of compassionate and professional funeral services. Their team provided our family with exceptional care and support as we laid our loved one to rest, and we are truly grateful for their dedication during such a difficult time.

I've attended three viewings here so far. The staff are respectful, bathrooms are clean, and they…read moreoffer coffee/tea and small snacks in a separate room. I do feel like the decor could be updated a little bit. Also, I realize it isn't their fault they're located where they are, but it always seems cheap that when I exit, I'm staring at Burger King.

Capital Mortuary is one of the best funeral facilities I have ever encountered!! The level of…read morecustomer service they provide is top notch as well as caring at the same time. They are professional the facilities are beautiful and upgraded with television monitors for photograph on DVD. They are also a one stop shop you can get everything you need done there such as obituaries, programs etc. Last but not least affordable with wonderful service! I have used them several times never disappointed!! Thank you for being consistent with the excellent service that you provide!!

While I have always rode by this place my first time inside was Saturday for my cousins service. If…read moreyou desperately need a place I guess this will do however I would not personally recommend having a service here if you're expecting a huge turnout. It's very small inside even the overflow room downstairs doesn't offer much space.

My wife's services was professionally done with care and compassion, The entire staff working on…read morethe funeral great one of the staff members even song a wonderful song

I wish I can rate them higher 10/10. Brief description of my journey; I was searching for a place…read morefor my mom. Ms. Michelle stepped in with her greatness and provided me much help, comfort and wisdom to help with everything as much as possible. If there is a way she can be rewarded, better I will give her flowers as of now and not wait for any reason of doubt. She really deserves her moment. Thank you, Mrs. Monk-Hunter

I recently had the pleasure of attending a funeral service for a loved one at Wiseman funeral home…read more I was amazed at how helpful the staff was throughout the service. The facility itself is gorgeous and had plenty of parking. Most importantly, my Uncle looked amazing actually the best we have seen him in a long time. I was very pleased with the entire service.