Our dog was recently attacked by a coyote. We called Menifee Animal Hospital as they were close and…read morewe hoped they could see him immediately. They treated him quickly, were kind, considerate, and informative with upfront pricing and treatment and professional care reccomendations.

EDIT: The response from ownership honestly proves my concerns regarding professionalism and…read morecommunication. It is not "personal character assassination" to reference the public tone and wording that YOU, as the business owner, chose to post publicly under multiple client concerns. Clients are allowed to discuss their experiences and reactions to public interactions from management, especially when those responses come across as hostile, combative, or dismissive. I already acknowledged the written policy in my original review. My concern was the conflicting verbal information provided when I proactively called in an attempt to responsibly reschedule the appointment, as well as the professionalism displayed afterward. Feedback and criticism are part of accountability within any business, especially within healthcare and veterinary settings. Responding defensively to criticism instead of professionally only further reinforces the concerns being raised. I did not simply "miss" an appointment or fail to communicate. I proactively called ahead because I was unable to make the scheduled appointment time and was attempting to responsibly reschedule the appointment. During that conversation, I specifically asked what the fee would be and was verbally told it would be $20. (Please train YOUR staff accordingly if this does not reflect YOUR current policy.) Instead, I was later charged the full $78.97 deposit. What concerned me most was not even the money itself, but the way the situation was handled afterward. The communication from staff felt inconsistent, dismissive, and unnecessarily hostile despite my attempt to communicate responsibly ahead of time. After this experience, I began reading through owner responses to other client concerns online and was honestly shocked by the aggressive tone and public hostility displayed by management. Businesses absolutely have the right to respond to reviews, but professionalism, compassion, and respectful communication should still be maintained, especially in a veterinary setting where clients are already stressed and emotional. The "Dr." ego is very real here. Instead of accountability or professionalism, many of the public responses from ownership come across as combative, defensive, and focused on publicly arguing with clients rather than resolving concerns respectfully. The overall experience left me extremely uncomfortable and lacking confidence in the professionalism of the practice. I would strongly encourage anyone considering this clinic to carefully read both the reviews and the owner responses before making a decision. Feedback is what keeps checks and balances within an organization. Public criticism should not be met with hostility, defensiveness, or condescension from ownership. It should be handled with professionalism, accountability, and respect.

I've been bringing my pets to Angel Care for about 5 years now . They have very reasonable prices…read moreand the staff is very professional . The care that they demonstrate for these animals is above and beyond . My dog Buzzy had his ear fixed and I can't tell you how happy I am with the treatment that they provided for my dog . So I want to thank the staff and the doctor for taking wonderful care of my pets

The ladies up front were very nice and friendly. The doctor was very gentle and great with Boba…read more Boba got all his shots here for reasonable price compare to other places. Thank you Angel Care

That place is one more shi**y experience away from a lawsuit…read more. The Front desk manager is terribly rude and is going to be the reason that place gets SUED if the Dr isn't first. Brought my dog there to get neutered. $1100 later. I specifically told her (the "manager" at the desk) that I DO NOT CONSENT TO ANY VACCINES before she even brought my dog back there. I got the bill and noticed that she charged me for 6 vaccines. SIX. I looked at her and said "I specifically told you NOT to give him ANY vaccines." Why? Because He didn't need them. She replied "I won't charge you for them." That wasn't the point. Money wasn't the issue. It was the fact that I specifically told her verbatim - I DO NOT CONTENT to any vaccines and the girl at the front desk that was also sitting there remembered / heard me say it. Poor young girl's face turned beat red because her manager is a dummy. She still gave my dog the shots. I told her that if anything happens to my dog or he's vaccine injured, I will sue you and I will sue the doctor indefinitely, respectively. Last time I checked, I make the decisions about my dog's health, not some loser at a desk with an ego issue and a chip on her shoulder. Who does that???? Never going back there again. EVER..

they always take care of us and our cats. We have been going there 20 years. They have treated…read moreour little kittens, and also our elderly cats over the years

The care and attention Max, our German Shepherd dog, received from the vet, his name is Dr. Michael…read more, were outstanding. The vet's friendly demeanor and helpful nature were greatly appreciated. The rest of the staff, particularly Vivian, were also very professional and courteous.

All the staff and the vet dairy doctors are very caring and gentle and amazing…read more I would highly recommend this veterinary hospital office to anyone that loves their pet as much as I do

We are picking up Carlos our terrier from the Vet. Had to bring him in for a thorn removal…read more(surgery) from his paw. They did an excellent job with him. The worse part is having to have him wear a cone. Gotta do what you gotta do for your fur babies. Thx Murrieta Oaks Vet Hospital! Nancy

We have been bringing our pets to this veterinary office for over a decade and trusted them with…read morethree of our dogs. For many years, we felt confident in the care they provided. Unfortunately, over the last couple of years, the quality of service has declined significantly, especially at the front desk. This past weekend, our dog experienced serious neurological issues, and to our shock, the office was completely closed on Saturday during what should have been normal business hours. We later learned it was due to staff illness. While we understand that situations come up, it's hard to accept that an entire veterinary office would be closed without any contingency plan in place for patients who may need urgent care. We have also been paying for two monthly "paw plans" for years, with the understanding that they would provide better pricing and quicker access to services. That has not been our experience at all. When we recently called to cancel these plans, especially in light of one of our dogs passing away just two days prior, we were met with a complete lack of empathy. Instead of compassion, we were told we could be sent to collections if we didn't continue paying. The way this situation was handled was incredibly disappointing. The front desk staff were dismissive and showed no sympathy during an already difficult time. After so many years of loyalty, this is not how clients should be treated. Sadly, we can no longer recommend this clinic.

I am so very grateful to Dr. Rose and the team at Serenity Holistic Vet. Our girl, Nikka, is a 12…read moreyear old Husky/Shepherd mix and she recently developed some hind leg soreness/stiffness and urinary incontinence. We took her to a conventional vet to rule out UTI/kidney issues and had X rays done to ensure there was nothing grossly abnormal structurally with her bones. Everything checked out and I knew I didn't want to start her on a medication with significant side effects or have her on pain meds indefinitely, so I searched for holistic vets who did acupuncture and was so happy to see Dr. Rose was local to us! . On our first visit, Dr. Rose did a thorough exam of Nikka and informed us that Nikka had an unusual heart murmur. A different vet at a conventional clinic that had seen Nikka just a few weeks earlier also mentioned the heart murmur but said it was very mild/quiet and didn't seem concerned about it all and didn't give us any indication that it needed to be investigated. I thought that the murmur must be no big deal based on how the first vet handled the finding. Dr. Rose immediately told us that Nikka's heart murmur was quite pronounced and unusual sounding and she gave us a lot of info and recommendations on next steps. . Well, today we took Nikka to a cardiologist where she had an ECHO and it turns out she has dilated cardiomyopathy (DCM), which, thankfully, has been caught early and might be able to be improved with medication and dietary changes. . Dr. Rose literally saved Nikka's life with her attention to detail, her excellent clinical skills, and her prompt and informative follow up and recommendations. I will be eternally and forever grateful to her competence and expertise. . Nikka has also had 2 sessions of acupuncture and cold laser/photobiomodulation and she definitely has more pep in her step. Nikka also loves coming to Serenity Holistic Vet, she isn't anxious or nervous and just settles right down and relaxes when the acupuncture needles are in. Dr. Rose is a gem and we are so lucky to have her here in Murrieta.

First and foremost, Dr. Rose is God sent. She has helped my Bull Mastiff mix (Logan) tremendously…read morewith his lower back, hips, and jaw. She utilizes holistic techniques such as chiropractic work, acupuncture, and cold laser. I'm a firm believer of using other remedies other than western medicine (I.e. PILLS.) she also can do diet consultations to help your pup either gain or lose weight. Dr. Rose and her staff are very friendly, patient, and knowledgeable. They take pride in keeping a warm/welcoming and clean environment for you and your fur baby. Pricing is very fair considering most traditional vets will just opt for your pet to get surgery or crappy pharmaceuticals rather than more natural remedies. Definitely recommend coming here if your dog has joint problems and/or other problems. If you're looking for a place that will hit the root cause of the problem with natural treatments and you are also willing to put your share of the work in for your pets therapy then most definitely try out Serenity Holistic Vet. Remember though, it's a process for your pets therapy. Nothing of lasting results happens over night!

From our very first visit to Not Just 4 Paws Animal Hospital, we were met with genuine compassion…read moreand understanding. We had just rescued our newest family member, Daisy, only nine days earlier, and it was incredibly important to us that she be seen by people who truly cared about her well-being. The entire team immediately made us feel that Daisy was in the right hands. Daisy needed to be spayed and also had a small wound on her left flank that we were concerned about. When Dr. Laura examined her, she discovered the wound was far more serious than we had realized. Instead of rushing through the appointment, she took the time to thoroughly explain what was going on and developed a thoughtful treatment plan that included antibiotics and ointment to get the infection under control before moving forward. We want to give a special thank you to Joshua, Chantel, Amber, and Tiffany for their incredible time and patience. They explained every procedure and all of Daisy's after-care needs in a crystal-clear way, making sure we fully understood what to expect and how to care for her at home. Their kindness and willingness to answer all of our questions meant more to us than words can express. What stood out the most was the genuine compassion everyone showed--not just toward Daisy, but toward us as worried new pet parents. We never felt rushed or dismissed. It's obvious that this team truly loves what they do and cares deeply about the animals and families they serve. We are so grateful to Dr. Laura and the entire staff at Not Just 4 Paws for giving Daisy the care and attention she needed. Thanks to them, our sweet girl is on the road to recovery, and we know we've found a veterinary home we can trust for years to come.

This place was amazing and our expectations were exceeded! Our girl Lulu had to get an exploratory…read morespay due to having an ovarian remnant left over from her previous spay, before we adopted her. We were so concerned about this but Lulu was in great hands at Not Just For Paws. Dr. Caudle was able to find the remnant and remove it! They even showed us what they removed when we got there, which put our minds at ease knowing the issue had truly been taken care of. The ladies that helped us at the front desk had such good customer service and the technicians had amazing bed side manner! We will definitely be telling people about this place. Thank you Not Just for Paws for taking should good care of our Lulu!

Took our pups to the Kahoots 7th Birthday Party and they had a blast!…read more The place was decked out for fun furry festivities. There were treats for four-legged and two-legged partiers alike. The event included pet adoptions, hot dogs for humans, bark-cuterie for pets, mocktails for the four-legged patrons, and a range of activities for everyone to enjoy. Thanks Kahoots for hosting such a fun event for all!

Horrible customer service from Cynthia. She didn't know how to give a refund on a kahoots product…read more I called before I drove there and the manager said I would be able to receive a refund. It makes no sense how this store doesn't know how to look up transactions. I will now drive to Temecula where Cody was very nice and kind.

So glad I found PAC. All three ladies that came out to my house were able to keep my very nervous…read moreVizsla calm. Their service and recommendations were impeccable and I will never use anyone else to treat my animals. Can't say enough about how wonderful they were. I never thought I could get my dog treated at home at a very reasonable price. Thanks again to this dynamic trio!

The team at Plateau Animal Home Health saved my German Shepherd's life! He's pushing 12 years old…read moreand I didn't want him to go through the trauma of the vets office anymore. He had a massive tumor on his side that needed evaluated. PAHH came to my house and very patiently examined him and ran tests. We set up a surgery day and they came in their mobile surgery RV. Long story short, his mass has been successfully removed and my dog has a new lease on life! The team is very caring, understanding and compassionate. They treat your pet as they would their own. I owe them so much gratitude for saving my best friend's life. He's not only healed 100% but they also prescribed some amazing arthritis medication that has him acting like a puppy again! I highly recommend PAHH to anyone in the area that needs veterinary services! Having them come to you is an added convenience! We love you PAHH team!

This little veterinary clinic is located in a strip mall by McDonald's. I called ahead on a…read moreSaturday morning to see if they can scan for microchips on a dog I found. Lady who answered was quick and friendly. I drove past this place not expecting it to be a little place sandwiched between stores. The waiting room is small, maybe 4 chairs. There's a line but once I was helped it went quickly. Front desk grabbed a scanner and came to my car. The whole process took seconds. Great service!

I'm new to the area but my Sister has been going to this vet for 11 years or more. So I called to…read moresee about vaccinations for my dogs. I did know they only take cash which I get. But what I didn't know is they are so booked they are not able to take anyone else on even for vaccinations?? The person that answered the phone was patient but not friendly. Needless to say I'm going elsewhere.