My wife and I have been bringing our dogs Lola and Mocha to Old Town Veterinary for the last 4 years, and we couldn't be happier. The office is spotless, office staff is friendly and happy to answer questions either in person or over the phone, and the vet techs and doctors have always taken highly detailed and empathetic care of our babies. I'd recommend Old Town Veterinary Hospital to anyone looking for pet care in the Inland Valley area! read more

Dr Miller takes such great care of our family dogs. Our big beauty Prim was romping around with bright eyes and a glossy coat at 13 years old until her last night. Our family trusts them with our beloved, black labradors, who definitely get in more than their fair share of scrapes. They manage both our girls arthritis, kidneysand surgery. Can't recommend them enough. read more

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I love Old Town Vet and highly recommend them. They are friendly, and passionate and caring to not only the pets but the people as well.

I debated on writing this, but I was new to the area and the good reviews brought me to this location....but this decision would mean life or death for my sweet fur baby. Dr. Miller misdiagnosed my 2 year old on Thursday and everything in my gut said she was wrong....my girl was gone by Friday night/ Saturday morning. To say our family was absolutely devastated would be an understatement. "These things happen" was all I got...even though the cough didn't match to the diagnosis and her heart was not heard well. Coming from back ground of giant Breeds I found this strange considering my girl was 56lbs. A seasoned vet should have taken these things more seriously. At any rate they had no problem taking my money for the exam and meds my dead dog didn't need. All we got was a postcard. Thanks. We will not be trusting this place for anymore of our FAMILY members because they deserve better. And your fur babies do too. read more

As always, this office is ultra clean. EVERYONE is SUPER NICE! Been going here with all our pets (dog and cats) for their care for years. Top notch. read more

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Best veterinary hospital ever! I definitely would recommend this place 1000 times over. ALL of the staff is super professional and friendly. They make you and your fur baby feel welcomed all of the time and take great care of you. read more

Do not go to Old Town Vet. Dr. Miller misdiagnosed our dog for months. We brought our dog in with hind leg pain, she would whine when getting up. We thought she may have torn an acl in a hind leg but we couldn't be sure since she would run fine. Dr. Miller could only confirm that there was inflammation on the xray but was confident it was a torn acl so she tried to convince us to do acl surgery. We chose not to do surgery and decided to try rest and anti-inflammatory meds (carprofen). After a few months of rest and meds, we returned to this vet because our dog was showing signs of pain on the other limb. Dr. Miller seemed irritated with us for not going through with surgery and told us that she probably tore the other one. She told US TO PICK A LEG, whichever leg we thought was worse to operate on. After that rude encounter and months of listening to our dog whine in pain when getting up, we decided to take her to a specialty vet for a second opinion. After only minutes of explaining to the specialty vet how her pain migrates from limb to limb and she doesn't limp when running, he suggested a blood test for IMPA, a type of dog arthritis. A couple of hours later the test results came back positive for arthritis. It took this specialty vet a half hour exam to diagnose our dog, what the other vet couldn't do in months! The specialty vet actually listened to us and didn't gaslight us. Dr. Miller was judgemental and should be more attentive and empathetic to what the owner is saying. SHE'S LUCKY WE LISTENED TO OUR GUTS AND DIDN'T DO SURGERY LIKE SHE SUGGESTED! I would give 0 stars if I could. If you go here, at least make sure you get a second opinion read more

Dr. Black and her staff are very caring, lovely, knowledgeable, and thorough. I am so glad that I found Dr. Black and her staff. They are fantastic! Clean and lovely office too! I want to highly recommend this office to anyone who wants fantastic care with reasonable prices for their furbabies. read more

I started taking my zoo of cats and dogs to this vet starting about a year ago when my family moved to Murrieta. I was so nervous to find a new place for my babies as I adored my old vet - but this place has been exceptional. I have never had a problem getting an appointment- the facility is very nice and clean, the staff personable and the vets are terrific. I've seen them for both routine and urgent issues and have always been super happy with them:) grateful to have found this vet office. read more

Old Town Veterinary Hospital - Bruce getting his check up - Veterinarians Near Me - Murrieta, California

Dr. Giam is amazing. Our Rocket boy loves her. She is so knowledgeable and caring. I cant say enough good things about her. Such a great experience for our furbaby.... read more

Well, I guess I'll be different with my experience of this vet hospital. I was with them for a few years and in the past year or so I have had some feelings of not being happy with their services. Today was the last straw. They refused to refill my kitty's medication for seizures as I "had been warned" to get her in for a well check. Well, I was told back in December, by the doctor, to have my girl seen in 6 months to again check her medication levels. I scheduled for April and then got called by someone named Natalie or Nadine (?) who was so, so nasty and hung up on me. I was so upset at the call to begin with and telling me that the doctor would not provide a refill until I came in. This staff person was very threatening and told me they had my medical chart all ready to go so I could go to someone else. Wow! She told me that I had always been nasty and they didn't want me to come back. I can only say that this is so untrue. I have always thanked them, brought in treats, etc. I am so upset and thrown off and I would never recommend them to anyone, ever. The vets don't even call me with results, it's sometimes the techs. When I have asked questions, I don't get straight answers. This staff member said they ALWAYS treat their clients with respect and I beg to differ. Too bad things turned out this way. I would NOT recommend them. Yes, I had a very bad experience and that's not to say everyone else does. I'd just say, be careful and keep your ears and eyes open. read more

I was really happy with practice at first until my 12 year old cat became ill. I was an established client but they would not see him. They said they were too busy. I said I would wait for hours if they could just see him. They wouldn't. I ended up having to go to VCA which I was trying to avoid. My beautiful cat had to be euthanized. I currently have a 14 year old dog with heath problems. They have been seeing him for awhile but I'm going to research other veterinarians in my area as he needs ongoing care. My pets are my family. I was very disappointed in Old Towne. ​ read more

Could not ask for a better staff all around! We have been taking our pets to otv for a few years now. The staff is always so friendly upfront and they go above and beyond to accommodate you and your pets. Most recently we found a stray kitten about 3 weeks old who was in very bad shape. We called and Erin got us an appointment right away, without a doubt they saved little Olivia's life! Keep up the great work! read more

Old Town Veterinary Hospital - Veterinarians Near Me - Murrieta, California

They are the best! Always attentive. They go the extra mile, and consult specialists as needed. They also take the time to listen to your real concerns as well. I would give them 10 stars if i could! They are also breeder friendly. Prices are fair and comparable to other local vets. Dr. Black is our primary vet, and our experience with Dr. Miller is also phenominal. Their support staff also has always been very professional and helpful. Love these guys!! They make us feel like family. read more

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I'm not sure what happened to this place in regards to customer service and treatment of my dog. I brought my French Bulldog Oliver to this place over the last 6 years and never encountered the disrespect and downright rudeness of the front desk staff. I questioned their billing as I assumed follow-up visits were part of the treatment for an anal gland abscess. I never had problems with the vet techs or any of the doctors, but on my last visit, I could hear my dog yelping in pain even though he was medicated as instructed for the exam. Of course, I was upset hearing my dog in pain, and when checking out, I questioned the charges! Never raised my voice nor was disrespectful to the front desk. All of a sudden, this person I never met came out instructed the front desk clerk to print Oliver's records, and I was informed I could no longer bring Oliver to this place. This office manager was curt and acted like she was above me, using a tone of voice I did not appreciate. I can honestly say Dr. Black and Dr. Miller were very professional towards me and our two French Bulldogs, but recently, service is lacking, and attitudes towards customers have changed. I've read other reviews that endorse my complaint don't bring your pets to this office. read more

Old Town Veterinary Hospital - This is Oliver and Romeo, our two family pets - Veterinarians Near Me - Murrieta, California

We've been coming here for years. They've always been thorough, knowledgeable, and oh-so-sweet to our dogs throughout the years. We also appreciate the email reminders of when it's time to update vaccinations. Keep up the great work! read more

I cannot say enough about any of the doctors at this practice . We are new to the area and we're looking for a vet for our two senior labs. From the front desk , to the techs to the doctors It's been a five star experience. Last month we had to make the hard decision to put our 9 year old lab down . Everyone in the office was so compassionate and it meant everything to us . I wouldn't even consider going anywhere else. Best experience we've ever had and happy to write this review for this incredible team. read more

I took my little dog to the Old Town Veterinary Hospital on Kalmia Street Murrieta today for an emergency. I got to this office at 1:50 pm Tuesday the 1st November. My little baby was lethargic, didn't want to eat, had very bad breath, and pooping out black diarrhea staining with blood. I explained all that to the 2 receptionists at the counter. There was not any other patient in the lobby except me and my dog. First the receptionist told me I had to have an appointment because the doctors only see patients with appointment, secondly I will have to pay $85 for the office visit if the doctor is going to see us. Then, the receptionist disappeared to the back for about 5 minutes and came back to tell me that whoever the doctor in the back would not want to see my little dog because he/she was the only one in the office. I was completely disappointed at the answer. I was thinking to myself, what kind of moral is this. It is clearly a matter of life and death for my little baby, and being a doctor, anyone would make themselves available for emergency needs and give care for the sick and comfort the families. I was completely taken aback by the response of that doctor. And worst of all, there was not a single other patient in the office at that time. I certainly will not want to bring my pets back to that office again, ever. read more

A big THANK YOU to Chandre, Dr. Miller & rest of team at Old Town Vet for taking great care of my fur baby during his recent dental cleaning. Huckleberry's pearly whites are in good shape for another year! read more

I wanted to say thank you to Dr. Grenus and all the staff. They were so kind and empathetic with treating our 13 year old Jack Russell for the last few months and helping with his passing after he suffered a stroke. Even with Covid restrictions we were able to be with our dog during his final moments. Amazing people work here who truly care about animals. read more

We took all 3 of our dogs there for 10 years. After the 3rd one died I thought how weird it would be to not be going there anymore. I grew very close to them over the years. Dr Black and Dr Miller are WONDERFUl! They are very caring. The staff is excellent also. If we ever get another dog it will definitely be going there. I took our Una to her as an emergency in 2013. Una was in very, very bad shape and needed surgery. Dr. Black worked miracles on her.They also saw our little Bebe and were very comforting to her, because she gets afraid of going to the vets. I would recommend them 100%. Ginger read more

After a horrible experience at another vet down the street, I finally found Old town. Seriously, the environment is so much more peaceful than the vet I was previously going to. The entire staff is soooo sweet. Even the way they talk to my dog, it's so sweet. I recommend this place to anyone! read more

Friendliest staff ever. I was nervous taking my pup in , but was immediately received with smiles and hello's. Dr. Teresi was a comfort and am thankful for all the information and instruction she gave. There is so much I didn't know about Gunner. Thanks Dr Teresi read more

Old Town Veterinary Hospital - Veterinarians Near Me - Murrieta, California

The team here is the best. Not only are Doctors great, knowledgeable, caring and understanding with how anxious and concerned I get about my pups but the front desk and the technicians make me feel so comfortable. I will never go anywhere else. read more

Old Town Veterinary Hospital - Veterinarians Near Me - Murrieta, California

We love it here! The staff is so friendly and Dr. Miller is the bomb! She really cares and takes the time with you and your pet!

This was my first time coming here I'm very very sketched out when I go to a new vet because they like to run the money up. I went here and loved it from the minute I walked in. The people are super chill and doctors are awesome and not pushy . But informative and smart and very nice Love this place Just moved here and this will be my vet from now on :) read more

I tried this vet because a friend (who owns a dog) recommended them. They might be OK with dogs, but they rate a one star or less for cats. My first visit was OK. I had a small kitten. They offered me a "kitten package" that promised to deliver 2 wormer doses, and a nail trim when requested, and required vaccinations. Well, I can only HOPE they delivered the vaccinations, as they did NOT give my kitten a nail trim when requested, and it seems they DID NOT deworm either (and I had to specifically verbally request deworming when I took my kitten for vaccinations). How do I know they didn't deworm? I took my kitten, who, by the way, lives and eats INSIDE my house, to a different place to get neutered, and apparently they discovered worms. So Old Town Vet apparently did not give my kitten the doses promised. Is it because I paid upfront? Or is it because they just don't care about cats. They certainly treated me with disrespect, and I can't imagine what they did to my kitten. Don't take your cat (at least) to these people. I wouldn't take my dog either. I don't trust them, either with the treatment they "promise" or the treatment they might inflict on your pet (and you). read more

First time taking my 8 year old Papillon-Longhaired Chihuahua who is new to the area. I wanted to get a check up and updated flea and heart worm medicine. Very patient, capable, efficient staff. They have an altered car-hop process due to COVID-19. After results, Dr Black came to my car to give an update and suggestions, and answered my questions. I will now use this service for my veterinary needs. I feel they are very competent and focused on pet health. read more

I just brought my dog here for the first time because I wasn't happy with the vet I was previously taking her to, and everything went perfect. They were very timely and everyone was very kind. They took good care of my baby. They have a very smooth operation it seems like and I'm just super happy with how it all went compared to the chaos at her old vet. Thank you guys!! read more

Just a FYI, I called to make a new puppy appointment and was told they are no longer accepting new clients. I get why, they are very popular, I'm just saying don't get your heart set on this place like I did. read more

We have been going to OTVH for more than four years. They are absolutely amazing. They are excellent with both cats and dogs. We have even referred all of our friends and family. They have helped us through cancer with one aging pet and all of the trials of having new rescue kittens. Honestly I can't say enough. Best vet around, by far. read more

My friends yellow lab was 14years old. The last year was a long year for Molly. When they finally had to put Molly down, old town veterinary hospital was amazing! My friends received a beautiful card and a tree was planted in honor of Molly in Superior National Forest. Such a wonderful gesture. Highly recommend Dr. Black and her staff. read more

I absolutely love Old Town Veterinary Hospital.We have been taking our dogs here for the last 9 years and they are the best.They are very honest and always give you options when it comes to treatment for your pets.They told us when it was time to let our dog go who had cancer.They are very compassionate and have never tried to push us into doing anything we weren't comfortable with.Their prices are also extremely reasonable. read more

Dr Miller is one of the kindest and best vets you can ever ask for. She really meets your needs and always listens to your concerns. Also the office staff is AMAZING!!! read more

What a fantastic veterinary office!!! I highly recommend!! Their staff is so sweet. Dr. Miller takes an incredible amount of time to make sure that all your questions are answered. It's our dog's favorite place to visit because he gets so much love and attention!! Thank you!! Thank you!! read more

I appreciate the time and compassion Dr. Miller has for her patients and their owners.

I took both of my dogs here for the first time this week. I am very pleased with the care they both received. The staff and Dr. Black were very friendly and caring. Unfortunately, because of Covid, I wasn't able to go in and have the full experience of the exam. However, overall I am very happy with the experience and the knowledge and compassion of the staff and Dr. Black. Me and both my doggies will be making this our regular vet! read more

This review is LONG over due! If I could give 10 stars I would!!! I have been bringing my kids (dogs) here for many years. Dr. Black is our main doctor. She is outstanding! Sometimes she is busy (because she's so amazing) and have seen other vets here and I've never had a bad experience. Including all the staff and front desk. Everyone is compassionate, patient, thorough, helpful, I cannot say enough. I'm very particular about who I trust with my babies and I wouldn't go anywhere else. I've NEVER felt taken advantage or sold on things I don't need. I could not recommend this vet more to those looking for great care for you pet. The only complaint is that they are not open 24 hr, because I do not trust anyone else in case of an emergency! Thank you Old Town Vet! read more

Old Town Veterinary Hospital - Veterinarians Near Me - Murrieta, California

Staff and Drs were all friendly and thoughtful and took great care of my pup that needed to have a tooth extracted. My pup was well taken care of and did not seem stressed out or anything. It's tough not being able to go in right now - I appreciate the safety precautions but so hard to let them go in alone! I go to this clinic even though it is further than the one near me - it is worth the extra time. read more

Best Veterinary hospital out there! Doctors, vet techs, and assistants all are friendly and you can tell they care about your animals. Doctors do follow up calls, which is almost unheard of these days. Prices are fair. I won't take my animals anywhere else. read more

Old Town Veterinary Hospital - Veterinarians Near Me - Murrieta, California