Four pros and one con. - Valarie is amazing. She takes time…read moreto listen in understanding what's going on. After my blood work came back, via email, she still continued to make sure I had no further questions/concerns or if I needed meds (without another office visit). - Even after my husband and I moved farther away, we still stick with Lighthouse. Everything they charge is at least 25% less than other places we have tried. When everything adds up, that's a big difference. - During the current pandemic, we have not been comfortable about the idea of going to the doctor's office (don't want to end up catching Covid-19). But Lighthouse, they are not only not seeing anyone with any Covid symptoms, they have taken lots of safety measures around the office also. Just that peace of mind is important. - We have been going to Lighthouse for years. Never needed to wait long in the lobby. As soon as we are done signing it, within minutes, a nurse would call us in. - The only down side is that it takes a long time to talk to the front desk; they would pick up the phone, but would put me on hold for a long time. Maybe they are super busy; it averages to about a 13-min on-hold everytime.

Dr. Lecroy has served as my General Practitioner for several years, consistently demonstrating not…read moreonly remarkable expertise but also a profound sense of compassion that distinguishes him in his field. He is, without a Dr. Lecroy has served as my General Practitioner for several years, consistently demonstrating not only remarkable expertise but also a profound sense of compassion that distinguishes him in his field. He is, without a doubt, the most exemplary physician I have encountered, and I maintain an unwavering trust in his abilities.

Colleyville Family Medicine office staff is fine, but two of the Doctors are OUTSTANDING…read more Dr. Lorrie Hayes is the best Doctor I've ever encountered! She is so kind. She listens. She understands. Never do I feel rushed. She saw my daughter on a emergency basis a few years ago and saved her life! I adore Dr. Hayes and have been seeing her for well over 12 years. My husband likes Dr. Bush and says the same wonderful things about him. We refer many people to both Doctors.

Modern day robbery…read more I went in for what should have been a straightforward routine doctor's visit, only to be blindsided later with an outrageous extra charge because the provider decided that answering additional questions THEY asked somehow counted as a separate billable visit. At no point was I informed that simply answering their questions would trigger a completely separate charge of $404, even after insurance. Charging patients hundreds of dollars without transparent consent is not healthcare, it feels like a scam. Patients are already vulnerable enough when seeking medical care and turning a routine interaction into a surprise billing opportunity is unethical and predatory. To make matters worse, my original visit was on April 15, barely over a month ago, and when I called today again asking for updates and clarification, I was told that nothing can be done and if I did not pay as soon as possible, the balance would be sent to collections. I literally just had to set up a monthly payment plan because I felt like I had no choice. That is not patient care. That is financial intimidation. I would strongly caution anyone to not go here or if they do, ask EXACTLY what will be billed before saying yes to anything, because apparently even simply answering questions during your appointment can become an expensive surprise. I will absolutely never be returning here again.

I have been a patient at Max Health for several years but recently I chose to switch providers for…read moreseveral reasons. 1. I specifically (like the one and only reason) went in for a referral to a chiropractor. I had to make an appointment, pay my co-pay in order to have the doctor come in, ask me what I wanted and said he would send in the prior authorization. He failed to send in the prior authorization to the insurance company. He didn't even chart the notes on my file. He failed to call in a prescription and didn't chart that request either. This incident caused all kinds of havoc with my chiropractor. Max Health gave them fake prior authorization numbers after the chiropractor called Max Health FOUR times trying to get the authorization: 2. The doctor who was listed as my primary care doctor (the screw up from #1) left Max Health yet Max Health still billed my insurance under his name even though he never saw me after that appointment listed in example #1 3. When I called the office manager trying to get the prior authorization back dated to cover my chiropractor appointments not only did they fail with the insurance company but didn't compensate the chiropractor for the services they gave because Max Health assured them there was a prior authorization when there wasn't. This office is a hot mess! From the bookkeeping to the patient care. I will never trust them with my healthcare. I would hate to imagine if I had a serious situation that needed a prior authorization that got screwed up! It could have costs me thousands of dollars! This office used to be very reliable in their care for patients but as of 2025, no more.

I came here with my teenage grand daughter and she was treated very well and I thought that they…read morewere very through. The Phlebotomist was very patient and professional she saw that my grand daughter had great anxiety around forbid and had us go to a room for her to lie down for the process and talked with her to make her feel comfortable. Phenomenal!!!!

My experience with Dr Danielle has always been positive. She spends quality time with me to discuss…read moremy health concerns. Her staff is very friendly and supportive. I love this establishment and recommend it.

They are harassing me for a charge I do not owe. They are…read morenot a professional aesthetics spa. I would never recommend this business.

We couldn't get in faster if the office tried. After filling out paperwork on both of my kids and…read morearranging for their files to be transferred from Virginia Beach, we were in and getting started. Dr. Prentiss was lovely, and offered great advice on health and wellness to my kids. The same things I've been telling them to do, but when she says it, they do it. Magic. My visit was lovely and we will be doing all of my family's care with Dr. Prentiss.

First off let me say that Dr. Prentiss herself is wonderful. She appears to be a caring and…read morethoughtful physician. It is disappointing to see her practice in such shambles. I had my physical done here roughly 6 months ago. The labs she ran were hands down impressive!! They were a 7 page report and in very fine detail, not to mention color coding! We made a follow up appointment to review the labs line by line and she made sure I understood what every reading was and how it affected my health. Here is where the disappointment comes in. We scheduled a 3 month follow up. As we got closer, I had to reschedule due to my travel with work. After several, I do mean several (ie 4+) phone calls trying to reschedule, I was finally able to speak to the front office. The appointment was on a Monday and I did receive a confirmation phone call on Friday, reminding me to fast. I drove to the office Monday morning for my appointment only to find the doors locked and lights off. I called the office several times and knocked on all windows and doors. Clearly I was forgotten about. Granted, there could have been an emergency in which Dr. Pretniss was not able to come in that day, however, where was my phone call? Where was the staff??? Long story longer- don't come here unless you have lots of time and patience to waste on an unprofessional practice. In turn, I am now looking for a new family physician, hopefully I can find someone as great as Dr. Prentiss, with a functioning office.

I have been a patient of Dr. Robin Hall since April 2012. Having been a health advocate for most of…read moremy adult life, I became frustrated by the traditional doctor that would only address an illness, once you had it. Dr. Hall's approach is to advise and treat you to prevent illnesses and will allow you to improve and extend your life. Her process and care are probably something that you never experienced or knew existed. Her annual physicals include extensive blood analysis to identify hidden issues that can be corrected before they become a problem. Her specialty is heart health, but she is well versed, educated and certified in many areas of adult human physiology, and medicine. Her staff and office personnel are very pleasant, well trained, and efficiently organized. You will never wait longer than five minutes to see the doctor once you arrive for an appointment. Also, never once was I not able to book a same day appointment. This is one great benefit of having a Concierge Membership. Regarding results, I just completed my eighth year of her care and physicals. Due to her consultations and advice, my recent health report is the best it has ever been. It has been a journey, but well worth it. Her tests have allowed me to balance my body's nutrients, vitamins, pharmaceuticals, exercise, etc. to the point that my arterial age indicator is fifteen years younger than my actual age of sixty-nine years old. You only get to live once! May as well make it a long, healthy, and enjoyable one. Ron R. Southlake, TX

Friendly, professional and helpful staff. Dr. Hall's methods are highly effective and her staff is…read morevery responsive to all needs. Recommended highly.

Awful office staff. The girl that answers the phone must be 14 years old. I drove over 40 miles to…read moresee Dr. Khan after he personally said he would help me get surgery clearance. He promised to order tests and referrals -- but none of that ever happened. His office has absolutely no idea how to handle patient care or follow through on anything. Every time I called, it was like talking to people who'd never worked in a medical office before -- maybe early 20s and completely lost. This place talks a big game but doesn't deliver. Total waste of time and gas.

Absolutely the worst doctors office my family has ever experienced. There's no office manager that…read morefollows up; they over charge for all services; doctors don't follow up after blood work.

Dr Cook was nice at first but that quickly changed. He kept charging for physicals by changing the…read morecode in his system because he was pushing referrals to other drs for things so said it was no longer a physical. He wanted me to have gastric bypass and I had explained I was concerned about it as I knew a couple people who almost died. His response was there is always a chance someone could die in surgery. Just very flippant and rude

Dr Cook is very unprofessional. Never knows why you are seeing him and doesn't try to care or even…read moreget to actually know his patients.. terrible Doctor

Dr Anderson, Randi and team are wonderful! I moved from California several years ago and am…read morethrilled to have found them. Always professional, helpful and thoughtful. I highly recommend Dr Anderson and team! Mollie Drake

I completed my executive physical. The doctors were efficient but also spent a good deal of time…read morewith me. Great service and advice.