Finally got around to getting my crown reattached. :-)…read more My appointment was for 2:00, and I arrived at 1:44. A first ever! I got in, single tooth X-ray, crown filed down a bit (pressing too much against my other tooth, inflating my Tinnitus), and reattachment), and was out by 2:13. However, I'm a bit apprehensive, as I had a female dentist. And, I don't know if she had the hand strength to properly press the crown into position (though, it feels great, and no apparent problem with the bite). The last female dentist couldn't. So, fingers Xed. What was cool, the X-ray machine looked like a Radar Gun used by police for speeders. Though, definitely pricey. $252.00 + 3% sercharge for using a CC. But, from what I understand in chatting with others, it's standard. And, in FL, it's more expensive. However, for the first time in 40+ years of going to the dentist, they didn't try to talk me into getting something else done. But, definitely will go back to them.

I was a client of Aspen Dental in Port St. Lucie, Florida before moving to Milledgeville, and I was…read morequite pleased with them. However, here in Milledgeville the experience was not so great. I had a tooth break in February. I went online to schedule an appointment with the Milledgeville branch. The appointment I made was for 4 days later. I went to the office to ensure my records were there, and that was when I was told that I couldn't have that appointment because I was a returning client. I was given an appointment a few weeks out--March 9. I got tied up in Florida and had to reschedule. The earliest appointment I could get was a month out--April 6. However, since I had to cancel I didn't complain. However, Aspen required that my appointment be rescheduled, and the earliest next appointment offered was April 27. I declined, figuring if dealing with an existing client's broken tooth was easily put off for months they can't be very caring dentists. Also, the front desk woman is still a B* that rhymes with itch. Sad that customer service means so little anymore.

Online Appointment/Virtual Assistant and Phone Review Only:…read more Because of my hearing issues, I much prefer making appointments online. However, after entering my legal name, the online appt gave an error message, about my name not being proper. And, the virtual asst's error message said, Name should match format (John Smith). Hello!!! That's what I did! :-( So, 0 Star for this. Now, in talking with the CSR, who was friendly, and courteous (5 Stars), I did tell her about this. So, hopefully, they'll get it fixed (fingers Xed). However, when I gave my preferred appt (late morning/early afternoon on Thursday), all that was available was either sometime tomorrow, 2/4/25. Or, on 3/3/25! Say what!?!? So, needless to say, I didn't schedule with them. Le sigh

My experience was wonderful and Dr. Sanchez really came through to help with my TMJ diagnosis. she…read moreworked with me to find the correct treatment.

Thank you to Dr. Craig, Marina & Libby! What a great team. Everyone was so helpful and…read moreknowledgeable. They really get to know their patients. The environment is fun and inviting to be around. Highly recommend.