We've used Bobby Applegate, the owner of A&A Masonry for several house projects, and each one has…read moreexceeded our expectations. He's redone our steps leading to the house, fixed the lintel and bricks above the garage, and just recently, added two patios in our backyard. He has great ideas and a great eye for color. He's incredibly easy to work with, very easygoing, and will always listen to what you want before offering any suggestions of his own. I would recommend Bobby and A&A Masonry for any masonry project.

excellent craftsmanship, on time friendly and communicable…read more would definitely recommend for all masonry projects big and small

Mark Lane came out to do an inspection and a FREE ESTIMATE (the cheapest I found was 500.00 just to…read morelook at the problem)!!! He wasn't just knowledgeable, and informative, but he had a quality that put my wife and I at ease about a huge repair on a home we had bought a bit over a year ago. Imagine spending a massive amount on a home and then finding that the left side of it is sinking from poor support; leaving cracks in the ceiling and walls. Mark got it! AMC911 gave a quote that was far less than what we had expected and every timeline benchmark was hit on time. Again, the pricing was more than fair, the service was timely and professional, and the follow-up service was even better. Thanks Holly Odom, for being an expert in customer service! The Walker's would use you all again, even though I hope we never have too, lol.

Everyone at AMC911 has been a pleasure to work with. Tyler assessed the issues with our crawlspace…read moreand provided multiple different options for how to approach it. He explained everything clearly and made sure I understood my options. Then Miguel led the work on site to install smart vents as well as replace insulation under our house. They knocked out the job quickly and I'm happy with their work.

No show for 11am appointment. I waited 1 hour expecting at least a call…read more I've decided to move on to other options.

From the owner: M.E.G. Masonry Inc. is a company in Norfolk, VA that offers affordable concrete work, cracked…read moreconcrete step repair, paving, brick and block service, and more. Contact our contractor for more information and free estimates. We serve Norfolk, VA, Chesapeake District VA; and the surrounding areas. Concrete Service, Concrete Contractor, Affordable Concrete Work, Broken Concrete Step Repair, Cracked Concrete Step Repair

PROJECT: Install 450sq ft of patio pavers…read more Mr. Becker told me his " A team was on this job". During the installation of the crusher run bedding the pitch for the water run off was insufficient. They assured me that it was pitched enough for rain. Upon completion, I noticed standing water after it rains in numerous areas. They attempted to correct with no success. During installation of the four part gray block, I was informed by the on-site foreman that they had NEVER installed a random pattern before. I had to repeatedly ask the workers to break up several straight lines more than two feet in length. I could plainly see that it was not a true random pattern as displayed in several paver manufacturer brochures but more so a haphazard pattern (i.e. "figure it out as you go" as the workers would say to each other). Many of the same block sizes were place against each other. No show--no call on a scheduled day to work. I stopped by Becker's office to pay the last installment and get clarification for what I thought was a mistake on the balance request sent via email. Mr. Becker stated that I owed an additional $1,351 for the additional blocks, flower garden stones and movement of the drain lines. I was shocked and surprised that this additional cost was never mentioned by Mr. Becker either before, during or the last time both he and I reviewed the final patio together. I took more umbrage with Mr. Becker that he never even warned me of a possible price increase. Per the written contract page one; 'Any alterations or deviation from specifications involving extra cost or labor and material will ONLY be executed with an agreed upon written proposal for same, and will be an extra charge over the sum upon in this contract. All agreements must be in writing.' No previous conversations nor any written proposals was provided concerning any increase to contract cost either before or during project work nor were there any verbal change orders discussed specific to any increases in cost. I was disgusted by Mr. Becker's attitude and rude demeanor. I paid the total additional cost under protest. In the summary, Becker received his full fee ($9,251) including the $1,351 increase charged without warning. Yet after all that, he failed to return for a simple repair ("I stand by my work" as he told me several times past). To cap it all off, he posted pictures of my home for his business advertising without my permission. He got his money yet treated me with an unprofessional demeanor and disdain for customer satisfaction. I filed a complaint with the Department of Professional Occupation and Regulation. This is the state regulatory board for issuing all contractor licensing. DPOR cited Becker with 4 code violations. He fought it all the way to a DPOR board hearing giving false testimony with regard to agreed upon work. He was fined on all four code violations.

Don't bother. Discourteous, poor communicating, and unprofessional staff. Recommend going with a…read morecompany that doesn't steal from potential customers. Look elsewhere.

I ordered a 13' paver circle kit from Batchelder & Collins. Unfortunately there was a mistake made…read moreon the pricing that nearly doubled the cost. But because Bachelder & Collins is such a professional organization with a focus on customer service and satisfaction, management made everything right by standing by the quoted price even though they had to accept the loss internally. I highly recommend supporting local businesses like this. They proved to me they care more about their customers than their profits.

From the owner: Founded in 1868, Batchelder & Collins Inc. is one of the largest distributors of brick in the…read moreHampton Roads area. The company caters to the building product requirements of homebuilders and residential contractor. It offers a wide range of products/services, such as concrete/interlocking pavers, standard masonry, clay paving, stone veneer, retaining walls, concrete blocks, mortar/specialty material, and many more. Batchelder & Collins Inc. is a member of the Brick Institute of America and the American Institute of Architects.