After reading such stellar reviews online I took my mom over for a no-pressure experience for her…read moreto test drive a Subaru she'd been looking for & yes, all the positive reviews are for real! From the minute we walked onto the lot it was exactly the relaxed, respectful atmosphere I anticipated & was vastly different than the absolutely awful experience we had with a well known Subaru dealer near the airport. I'll definitely only return to Gahanna when ready to buy!

outstanding customer experience each time I go and I've purchased over 30 vehicles from Craig over…read morethe past 30 year. great customer service and outstanding quality of vehicles and he goes out of his way to make sure everyone has a great customer experienc. I will continue to buy my vehicles from him and continue to recommend him to other. truly outstanding place to buy a vehicl.

Came here for a pre purchase inspection on a vehicle. These guys are amazing. Super friendly,…read morereasonable prices and they took a lot of time to explain everything that was going on with the car to me. Very thorough and honest! Would absolutely recommend to friends and family.

I've loved using Westerville automotive for all things car since we've moved in down the street a…read morecouple of years ago. Super friendly, knowledgeable, and honest staff. I've always looked for a good mechanic to take all of my cars too, and I'm glad that I finally found them!

! ATTENTION ! They deliberately sabotage your vehicle's…read morecomputer system to drive down the price so they can buy it cheaply; then, they simply fix the system using a computer and resell it to another buyer at a high price. I urge the ‍FBI and FEDERAL authorities to investigate this. I can personally attest to this: I took my Range Rover Sport Supercharger there to get a price quote, and they sabotaged its computer system. They disabled the electronics of a car I drove every day and then claimed there had been a pre-existing fault. Now, I can't even drive my car! I do not recommend them to anyone. You will get scammed! There are millions of people like me on the internet. You can look it up. ! ATTENTION !

I'm not going to one star the place but feel the need to warn other to be diligent when purchasing…read morea vehicle from CarMax. The shopping experience and selection has always been good, but my third experience has come to bite me in the wallet. I've owned an Odyssey purchase there for about five years, and a couple years into it I got a flat tire in my garage from a sheet metal screw. Turns out the driver side wheel liner and plastic shield underneath the engine had been reinstalled with sheet metal screws at some point prior to our purchase. I was annoyed and contacted the corporate office only be told that their inspection should not be the basis of a purchasing decision. This vehicle also had a clean Carfax report. This brings me to today. During a recent family vacation, the driver side fender started popping out, pulled the wheel liner that then shredded against the tire, and exposed a rather extensive Bondo job. So my Odyssey now sits in a body shop with about $1,600 in estimated repairs. I was a little too trusting and assumed that these sort of issues would have been discovered prior to selling a vehicle. Really hoping this wasn't a CarMax repair.

Roush Honda is top notch! I wouldn't trust anyone else to my vehicle if I felt there was a major…read moreproblem. I have had the pleasure of working with Nick, November and Ken in the service department and they are all excellent. I feel they have gone over and above to solve my issues. You can tell they treat your car like their own car. I highly recommend them.

What an amazing dealership! So helpful!!!!! I have purchased probably 12 + cars in the past time 10…read moreyears and Roush Honda is by far the best place ever!

Can't say enough about this location. This was by far the best,fastest and easiest car purchase we…read morehave EVER done! The vehicle was online and located in Wisconsin and Brooke and Dan got it to us faster than you can imagine. The price was below market value and we didn't have to spend HOURS going back and forth with multiple people (like most car dealerships) to get to that kind of a price. This was a great experience to say the least. We highly recommend stopping by or calling Brooke as she and Dan will take great care of you and will make sure you are 100% happy just like they both did for me !!!!

I like this enterprise because the staff behavior is amazing and rental and purchases of car is…read morereasonable price, Personally, I recommend you guys to try first guys as well if anyone needs car Thanks 3200 Morse rd enterprise

Over the years we have bought multiple cars from Larry for ourselves, our children and now…read moregrandchildren. We have found him to be honest, friendly, extremely knowledgeable, detail oriented, offers very fair pricing, quick to respond and accommodating. We have recommended him to others and they, too, have been very happy with the vehicles they have purchased from Larry. We would never hesitate to send buyers to Larry at. Wholesale Auto. Vicki S.

Larry is super knowledgeable and fair. Traded in my old car, and he actually gave me more than I…read moreexpected. He really cares a lot about his work, and test drives a lot of the cars for himself.

A couple of days prior, my check engine light came on so I went on my computer. This is where my…read moreadventure started yesterday with me making an appointment for today. I was able to get a 0700 appointment. Showed this morning and was first in line. The doors opened at 0700 as advertised and I pulled in and got out of my car. I was greeted by Jason and he asked if I had an appointment. I stated I did for 0700. He looked on the computer and couldn't find my appointment but went ahead and booked me in anyways. I was getting an oil change. I told him that and funny as it is he said I should get a transmission flush and a radiator flush that I was overdue. I just had to laugh and told him no. Funny thing was I literally just watched a YouTube video that talked about Service Writers will always try to upsell these two services because of the huge margins they make on them. I then went into their lobby to wait. They have a great lobby to wait in while you wait. In the morning they free coffee and pastries for customers who are waiting. After about an hour Jason came in and waved for me. I followed him back to his desk. I told him I had a coupon for the service, he was a little perturbed by that and lectured me about it not being presented when I came in. No big deal, finished the transaction and he told me my car was outback. I went out and got in my car. Whoever moved my car had to be a short person because I struggled to get in because they had the seat all the way up to the steering wheel. Finally got in the car and adjusted the seat and started the car. To my surprise my I look down and my "Check Engine " light is still on. My thought was I should go back in and show them but decided it wasn't worth the trouble. I'll definitely make them come out to the car next time before I leave.

We leased a Tacoma TRD on Sunday with the help of Liam Manogsky and he was great -He explained all…read morethe gadgets and explained the car play stuff with such patience. After our deal was ready tosign I learned he was helping another customer witha van purchase. I never felt rushed or negleted. He really cared and was a Great Salesman. We will return to him and refer friends to him.

you can improve by stop lying to customers. be more honest about you business and what's going on…read morewith customers cars . terrible yall worst the jd byrider. sorry to say yall sell the most junk cars in ohio . had my car over a month and yall still need more time ??' wow what kind of mechanics do yall have ?jiffy lube oil change staff move quicker than the mechanics this shop had. yoooo if u gonna invest long term payment on car go some where else period . sad this is second worst car i ever bought from them

PLEASE SPEND THE TIME TO READ THE ENTIRE POST. I submitted an application online, yestobk.com, but…read morewas contacted by a company called "US Auto Connections". Which I'm not 100% sure is even a legit business. I applied on yestobk.com being that I filed bankruptcy and this site deals with bankruptcy clients. I started having contact with Audrie Stoker. I informed her I was looking 4 a truck. She sent a few trucks with prices but would never give me a website to look at the vehicles they have 4 myself. Well after doing some research on my own, I found out that each of these business names are all associated with Miracle Motor Mart. I found the trucks that Audrie sent me on their website. The prices she sent with the trucks in the email were almost $4k less on the website. I questioned the price, I never got a response from her about that. I was contacted by the finance manager, Jerry. He told me that they buy the truck from miracle motor mart 4 the price listed online. He stated they put a mark up 2 make profit. Come 2 find out, they are all linked with Miracle. I picked a truck, was sent tons of pics & info on this truck. When I started the process 2 buy the truck, I requested videos of the truck. That's when I saw the tailgate, bumper & damage 2 the side. WAS NOT THERE IN THE PICS I RECEIVED AT THE BEGINNING. Entire back of the truck looked different and half fixed. I questioned Jerry on it, supposedly 1 of their guys backed into something and tried to fix it themselves. He agreed to send it to a body shop to repair damages. He told me on a Thursday that it would be ready the following Monday. So Monday I reached out the Audrie and Jerry both asking when the truck would be shipped to me. Audrie replied that the truck would not not be ready till that Friday. Which i replied, "Friday"? As I was shocked. She replied, "do you want the truck fixed properly or not?" SHE IS ONE VERY RUDE LADY. Once they got the truck back from the shop Jerry called and stated he wasn't shipping the truck to me bc of the small dent on the side of the bed won't come out. I then told him that if that is all that is still there then I will still take the truck as is as long as that's the only issue that wasn't fixed. He confirmed that's all that was still there. So truck was shipped. Upon delivery of the truck, I noticed the tailgate looks better but scrubs the bed when letting up and down, they only painted over the other damage and didn't fix the issues properly. Also, the passenger bed of the truck is damaged and wasn't fixed. The dent on the side of the bed was indeed there but Jerry failed to tell me the entire panel is bent and can't even be attached to the wheel liner. The same day, I took the truck thru the car wash when I noticed water pouring into the back seat in both corners. I contacted Jerry and his response was we will just pick the truck back up instead of trying to make things right. I let him know I like the truck but just wanted it fixed properly. While discussing these issues on the phone he then proceeds to tell me that he did tell me that the damages was not fixed properly. WHICH IS ABSOLUTELY NOT TRUE. He then told me that they won't do anything else to fix the truck and offered me a $500 check. After arguing with Jerry about these issues he agreed to mail me a check for $900. WHICH THEY DID SEND. Which is nowhere near the amount it costed me to fix the issues with the truck. I wanted Jerry to hear my concerns and disappointment before putting this behind me and moving on from this. He told me he didn't care to listen to what I had to say. That either I take the $900 and keep the truck or they would take the truck back. Being that there's only 1 bank willing to finance to me with the bankruptcy I felt forced to keep the truck being that it's the only opportunity I have to rebuilding my credit. This place is very rude, disrespectful and constant liars. I also added the pictures of the truck they sent prior to delivery. Not even the same tailgate or bumper. PLUS THEY STILL OWE ME $1k.

I found a vehicle on a website that happened to be at Germain Volkswagen. This dealer was over 6…read morehours from my home so I was anxious about purchasing. The sales associate, Nick, gave me a tour of the vehicle by FaceTiming me and test driving it. He pointed out any marks; however the vehicle was virtually spotless. The price was lower than any others I had researched across the country, looking as far south as Texas and as far west as California. Nick was reliable and helpful. He even drove an hour in the pouring rain to pick me up when I did find a ride to Ohio! He told me his philosophy was to be a good human and not scam anyone in hopes that his customers would return for many years. This kid is truly nailing that. They managed to get within 200$ of my price and although I truly despise buying a vehicle and the way I am usually treated as a woman, I can say this was a pleasant experience. The financial manager, Colton, who worked with me to sign the papers was professional and fun to talk to while we worked. Ask him about his dogs! I highly recommend Nick if you are searching for a vehicle. It felt good to not have to argue about purchasing a vehicle. This was the first time I left a dealership with a smile on my face and it was worth the long drive.

Kudo's to Germain VW and the sales team for my 2021 Ford Explorer XLT purchase. This was a purchase…read morethrough my son and remotely by me. Getting the paperwork completed was generally easy and the sales person Clifton Jordan was very helpful. The manager Travis Rausch and finance group were also very helpful in getting all the paper work to me because I live in Indiana and Germain is in Columbus Ohio. This type of purchase involves moving the title between both the Ohio and Indiana Bureau of Motor Vehicles and to the bank where the loan is held. By the way, getting the loan through Germain was very quick and at a great rate. The Germain people communicated via overnight mail, phone calls, emails, and text messages and this also made the purchase easy. So, the purchase of a new vehicle was a pleasant experience and I recommend Germain and their staff if you are purchasing a vehicle. THANK YOU GERMAIN!

Absolutely phenomenal buying experience! Purchased my vehicle in May 2014. I went in to buy a 1997…read moreJeep Wrangler with 104,000 miles on it so I could have a toy for the weekends and a good winter beater. I drove it and found a couple of minor issues which were reflected in the sale price and I was ok with buying it as-is. I didn't have the 7k laying around to pay cash so I looked into financing it and I thought I had decent credit so I thought it was possible. They got me a 6% interest rate and I put a little down on it and it has been history since! I love driving it and I put about 4,000 miles on it the first year I've owned it. I will definitely buy another vehicle here if the opportunity presents itself and I've sent a few customers their way as well because they were so good. I have nothing but good things to say about the guys over at Roby Cars!!

I would say that this is the place to go BUT unfortunately that IS NOT the case. I was hoping that…read moreb/c I am a woman, the stereotypical "take advantage" scene wouldn't occur, but it did. In attempt to purchase a car, my guy friend (who's so in cars) and I priced the KBB value of a 04 Volvo. They wanted 12, KBB priced at 7 but we were willing to negotiate. As a person with good credit (literally classified as good) and 1500+ for a downpayment we found it odd that they wanted nearly 30% of the car's asking price, switched some numbers to where KBB price matched there's, then tried to put me in cars that looked like they were on there last leg. Granted, each customer experience is different, but it's crazy how with good credit I was told I need a substantial downpayment and the Volvo s40 turbo was not an option, yet I went to Lindsay Acura and only put down 1500 with a brand new Acura TL... THE SAME DAY!