We live in No Ky and found the exact VW Tiguan with the options we were looking for, at their…read moredealership. David Dowe answered our call and went above helping us. He sent us extra videos and pictures, checked the car over hisself. We purchased it online and he offered delivery to us. Jorge Castillo helped with the financing part. David sent pictures of it cleaned up before delivery. Two retired gentleman, one was Terry, drove the vehicle (2 plus hours away) to deliver it. He even stopped to fill it back up with a full tank of gas! The whole process was a great experience and we highly recommend them!

From start to finish my car buying experience with Raul and Germain overall was fantastic. They…read morelet me move at my own pace and weren't pushy at all, plus I love my new ride!!

Two stars because I never purchased through them. Would have left one otherwise…read more Pricing is far above nada ratings for used vehicles, even in pristine or "like new" condition. I asked to speak with someone about negociating a price. Before throwing out any numbers, I was met with a very sharp response from one of the owners, "The price is the price. If you can't afford it, you can't buy it." When I explained I had an offer in on an identical vehicle one model year newer with 8k less mileage for $1,500 LESS in Chicago, he responded, "Well, sounds like a better deal. Go there then." No thanks. Any business that gets high and mighty over overpriced cars just because they sit in THEIR lot and not another isn't worth the money, time, or effort. There are plenty of used car dealerships in the area that will not only give you better pricing and financing, but they'll treat you better too. Pass on this one, yelpers.

I bought my used 2003 G35 here over a year ago. Great car and great service from Shulak Motors. I…read morebought the car with over 100k on it and all the service that was needed had been caught up and then some. The tires had been replaced, along with the brakes, timing belt, water pump and some other things I can't remember. I felt extremely comfortable knowing that all of the things I could think would need done were done. There were a few cosmetic flaws with the car but it is a used car and the sales guy (who I think is the owner) told me about all of them. Doing my due diligence by looking at a few of the same car elsewhere, I found that they all had those same flaws. Oh, and I forgot to mention the car had a clean carfax with service records and the price came in closer to the trade in value than the retail value on NADA website. Anyways this place smashed my preconceived notions about used car places. The people were honest, upfront about everything and I didn't feel pressured one bit. I would recommend this place to anyone looking for a good car and no bs.

Outstanding car detail! Better than when I bought the car at the dealership. ;) Jeff Saunders…read moreowner provides excellent professional service.

From the owner: I Detail for you. I will clean your car like it is mine. It's a bumper to bumper clean. I even…read moreclean the bumpers. I am about Quality not Quantity. You can text me, email me or Private Message me for a quote or any questions. Thanks Jeff Saunders. Saunders Detailing

Efficient, quick, and great communication about the service for my car! Great Lakes has been…read moreamazing to work with!

Please save yourself the headache and go somewhere else. I just got my car back after three and a…read morehalf weeks of the worst customer service I've ever experienced. Their automated phone system repeatedly hung up on me after long hold times -- and that was the only way I could get updates, since they never followed through on promised callbacks. My service rep, Alex, repeatedly told me he would call with updates, yet I never received a single one. At one point, he claimed he had tried to reach me multiple times, but it turned out he was calling my parents' old home number -- a line that hasn't existed for years. I have no idea how they even got that number, especially since all my interactions with them had been through my mobile phone. Not only was the communication abysmal, but the sense of urgency was nonexistent. My car sat there untouched for the entire first week because they hadn't even started diagnostics. When I called for an update, they couldn't even locate my vehicle in their system. After finally determining the car needed a new engine, I was told there was no way to get a loaner in the meantime. Then, when they said it was finally fixed and ready for pickup, the check engine light came back on immediately when they pulled it up -- right back to square one. Having no car, no communication, and then being expected to pay for something they missed in the first place is unacceptable. This dealership clearly lacks organization, accountability, and respect for its customers. Do yourself a favor and take your business to any other Kia dealership.

Great car and great service, highly recommended. Very patient and answering my questions and I love…read morethe the 2016 porsche That I purchased from them. Helped me through every step of the way. A very satisfied Customer. Thanks

Clearly don't care about selling cars or getting back to customers about the cars they are selling…read more Lack of management and ownership skills. Definitely a scam!!!!

Terrible experience with the service department! Told me the noise my car is making wasn't from the…read moreaccident I was in. It clearly was! Total incompetence. Avoid at all costs!!

I go to check my payoff amount from time to time through the myGMC app - the moment I do, I get…read moreblasted / bombarded with your scripted CRM spam emails, your scripted CRM text messages, your scripted voice messages from Morgan of their BDC department. Morgan, if you actually paid attention to the notes you supposedly put onto my account the previous time you did this, none of this would be happening. The first time she did it, I understand but politely asked her to please stop; it happened a second time and wanted to blame it on "system errors" and that she would be sure to put notes into the system not to contact me anymore. Well, guess what everyone, I checked my pay off last night at 7:03pm EST last night, and within 2-4 minutes later, the text messages, emails, and phone calls started YET again for the 3rd time. I've been more than polite asking not to be bothered and you still can't seem to comprehend so here's this public message, STOP CALLING ME Morgan (I truly hope this public request of mine will finally break through your incompetence). Each time this continues on your behalf, you're merely leaving footprints and a paper trail to better this case. Riddle me this, why would I want to continue to do business with a company when their BDC department can't respect a person's (previous customer's) simple request? This speaks volume and goes to show you truly don't care about your customers. I've now asked twice prior to this most recent encounter, and yet you still bother me! When a person checks their payoff and you immediately contact them, is that not borderline stalking? When a customer asks twice not to be bothered anymore and they go to check their payoff and you contact me again for the 3rd time; does that not constitute as harassment? I've asked not to be bothered/contacted numerous times, but yet, here we are. YOU are the reason why I will not be coming back. Kudos to you Morgan.

Needed a winch out during the recent treacherous storm. They were there in less than 10 minutes…read more (I'm in the neighborhood, but still). The whole process was quick friendly and efficient. The price was good. Would use again (although hope I don't have to).

way over priced ask 600$ to unhook truck from trailer check the prices before serviceread more