There is no one else I'd rather trust for Ortho care than Johnsonlink. I worked at a dental office…read morefor years and this place is wonderful, from the inside out. Both doctors are wonderful but we mostly experienced Dr. Lingenbrink, and he is amazing. He's so kind, and always takes the time to talk to you to explain things, and he loves to celebrate the wins. You can tell that he is clearly passionate about what he does, and wants to provide the best care for his patients. From the moment you start treatment here, you are handled with care. Susanna was our Treatment coordinator and she did a wonderful job walking us through the treatment plan, answering all of our questions, and taking great care of us. She and Dr. Lingenbrink did a great job of informing us from that first time that while my daughter would need phase 1, she would also need phase 2 eventually, which is really great information to know when budgeting for your childs care. The front staff is always easy to get a hold of, they even let you text with questions. Sandy always knew who we were and was so friendly, taking wonderful care of us. The assistants are all really wonderful as well. We always experienced great care while we were there. We saw several of the assistants and I can't remember all of their names, but they were all truly wonderful. We had Taryen a couple times and she was also so sweet and handled my daughter with care. The waiting room has arcade games for the kids, as well as games and books for kids, so my kids always seemed well entertained. Most of the time there wasn't a huge wait and they were pretty on time, though one time we did have an hour wait. The only thing that I would suggest for them is for the longer appointments like first placing braces, etc, maybe having some sort of music or TV above the chairs to help keep kids minds off of it. I know that they see all ages, but for the kids under 12 it can be very helpful to keep their minds at ease. When my daughter finished her Phase 1, they gave her a little gift with her name on it, that featured several food items that were restricted from her diet while having braces. She loved this little detail! I can't recommend this place enough. This is definitely where all people should go for Ortho care, they are honest, transparent, professional, and have amazing bedside manner. Dr. Lingenbrink and Dr. Johnson provide the absolute best care for their patients.

Thank you to Dr Lingenbrink!!! I worked orthodontics for 16 years. I love and trust this office,…read moreand they have done a fantastic job on my Grandson!!!! Great customer service also!!! Thank you so much

For anyone unsure of going to this ortho, please read! I…read moremade an appointment here a couple months ago (sometime in February) to fix my permanent retainer (which I've had from 2017-2016 with no problems) which was coming up on 2 bottom teeth. They charged me a $150 deposit and another $150 at the appointment. (I don't have health insurance). Afterwards, Dr. Carlos said "Alright! Well you should be good for another 10 years!" Unfortunately, about 3 months later, its coming up again on the same tooth. I called a different ortho, who advised I call them since they would most likely fix their mistake without charging me. I called them yesterday, and they called me back after an hour refusing to fix it without charging me full price again. I decided to go in person. The front desk person told me The ortho does not talk to patients and that I could not talk to him, so I explained my situation. She told me Carlos did not tell me I would be good for 10 years and would not say that. She kept insisting it was a mistake on my part and that Carlos has been doing this for years, eventually yelling at me about how "we aren't gonna fix it!" If anyone would like a video of this entire interaction, please email me at livg11701@gmail.com. I would LOVE to share. At the end of the day, extremely sketchy practice. Shitty work for more cash. Very sad and disappointing.

Zero stars! Terrible, unprofessional and unqualified. He borders on racial discrimination towards…read morenon Hispanic. He made personal call to me complaining of his finances and implied we were part of the problem since we were using Medicaid. He turned a tooth completely backwards with negligent care and then blew it off like it was no big deal. He was rough and hurt the mouth during appts and when he was asked to be more gentle he got very angry and petulant claiming that he was and then refused to talk to us, not just that appt but the remaining last few appointments. His staff were young new grads and changed often. They would roll their eyes when he came by and try and make excuses for him when he had bad tempers. Don't go. Mainly because there were other issues he screwed up on with the braces which caused treatment to be longer but then he removed the braces early because he had maxed out Medicare and because he simply didn't like us.

Office staff was very rude when discussing payment arrangements. The staff does not discuss…read morefinancial information or difficulties and arrangements in a private setting. Doors are left open and private details discussed with a full waiting room listening in. The office does not send appropriate invoices/statements to given address on file. The office staff has lied about mailing out invoices/statement. The office does not update online account with payments received, appointments, etc. The office staff cancels appointments without giving us any notice. When trying to schedule an appointment the office staff is rude and condescending. You are treated like a number and not as a person. We are no longer comfortable going to this office.

Always make my daughter and I feel welcome. I love this place. You guys are awesome…read more#masterorthodontics @masterorthodontics #buzzybooth

I just want to start this review out by saying this is my first time ever leaving a negative review…read morein my 30 years. I have taken an adequate amount of time to make sure I can give an accurate review. My daughter first started her treatment at master orthodontic's in May of 2024, over the next 7 months there she had broken brackets almost every month, which was really hindering her progress. I wasn't positive if it was something she was doing wrong, or if the brackets were not being applied correctly. What I was told by many of the orthodontist assistants, was that they could identify by looking if it was a "hard" or "soft" break, hard being the patients fault, and soft being an issue with the application of the bracket. Twice in these 7 months I was told it was a hard break. I don't know the exact amount of times she had a broken bracket, but it was much more than 2. Finally in the 7th month, she went in and had yet another broken bracket. I expressed my concern to the assistant, simply stating I was worried about the fact that her brackets kept breaking and that she was hardly making any progress in this long amount of time, beings they couldn't move on to the next phases with her brackets consistently breaking. After expressing my concern, they brought Dr. Carlos over to speak with me (which I didn't ask for) but I was hopeful to get some advice, answers, etc. I expressed to him calmly that I was concerned about the number of breaks, lack of progress and said honestly that I was fully aware it could be completely my daughters fault but that I was just frustrated and wondered if there was anything I could do. He let me know that it had to be her fault and that he had no advice for me but that I was welcome to go to a new office. I was pretty shocked at that answer, in all these months I had never questioned anything and it felt pretty disheartening that when I finally did bring up 1 concern I was met with "you can change orthodontists" even though I was very honest that it could very well be my daughters fault. I told him I didn't wish to change orthodontists, thanked him, and made a follow up appt as usual. Fast forward maybe 2 weeks later, I received a letter from Carlos basically saying we are not welcome at his office anymore because he only wanted people there that raved about him and trusted him. He then went on to let me know in the letter about how he takes state insurance (which is what we have) as a service to the community, which I didn't feel was necessary for him to let me know, it felt to me as if he was trying to insinuate to me we were charity work and I should've been thankful and never questioned due to that. State insurance or not, he is still getting paid and I don't believe us having state insurance had any relevance in the letter. I did try to call and talk with him, but the receptionist told me that he just says we aren't a "right fit". I was genuinely confused and shocked but had to focus on getting my daughter new care. Because we do have state assistance, it was really hard to find her new care getting kicked out so abruptly. It turned out to be a blessing in disguise, we've been with our new orthodontist for 7 months now and have not had ONE SINGLE broken bracket. This is why I waited to make this review, I figured this would be the only true test to know if it were my daughters fault, or an error in application.. she has made SO much progress, I'm aloud to ask any question without any of the employee's getting their ego/pride hurt (that's what I truly believe this was about) One big difference I have noticed between the offices, is the assistants have been in practice for 10, 20, 30 years. While at master, most of them are young. I'm truly so disappointed in not only the care we received at Master Orthodontist, but the way we were kicked out for simply asking a question. Especially if you are on state insurance, be very careful bringing your child here. The process of switching office's is a lengthy one, you have to do the entire process over again and run the risk of your child being denied care by the insurance even if they already have their braces on. I know Dr. Carlos knows how the process goes and I felt he did it spitefully because I questioned him. Luckily it turned out to be for the best for us, but I just felt obligated to warn others about our negative experience and hope no one else has to go through the same.

My family has been going here since we first moved to the area in 1991 after the eruption of Mt…read more Pinatubo in the Philippines where I was working at the time and subsequently evacuated and landed here in the Bremerton/Silverdale area. We have been seeing Dr. Charles Harvey almost that entire time. He is a very professional dentist and his team of dental hygienists are equally professional. I've had fillings, caps/crowns, and other procedures too and I have always been satisfied with the results.

I had an urgent need for a repair of my broken partial plate that encompassed my four front teeth…read more However, the dentist who I had gone to for decades was retired. I reached him and asked for a referral to a competent professional who specialized in the field of prosthodontics. I admit I had never heard that word before, but it describes a dentist who specializes in working with false teeth or prostheses. My long time dentist, now retired, recommended Charles K Harvey D.D.S. He said he had met Dr. Harvey at a conference he attended and was impressed with his professional demeanor as well as his personality. I contacted Dr. Harvey's office and described by dilemma. Although they were not accepting new patients at that time, they made an appointment for me with just a few days notice. I work full time facing the public, so being without my front teeth is a big deal for me! Everyone at Dr. Harvey's office was professional and polite. I had my appointment with Dr. Harvey and he was obviously working in an area he had a huge knowledge and skill level in. I was expecting to wait a long time for a new partial plate, but Dr. Harvey worked quickly and I had a repaired prosthesis within a few weeks. It fit even better than the old one and seems to be sturdier. I can't say enough good things about Dr. Harvey, who shared his skill and good humor to put me back to work with a full set of teeth, real and prosthetic.

My daughter had to get a filling done by Dr Olson Smith and she was incredible. My daughter was…read morescared and Dr Olson Smith took her time to comfort her and wait until she was ready to proceed with the procedure. Overall staff is incredibly welcoming and kind.

Had a regular cleaning. Everyone was nice and friendly. They took very good care of me, and I'm not…read morea big fan of dental offices.

I went to get a quote and he told me that my sons braces would take approximately 18months. After…read morethe insurance, I paid 3400 out of pocket. I explained that I was military and I would be moving and they reassured me that I would be refunded unused portion. He was seen approximately every 8 weeks with one cancellation due to provider emergency. So now that I am transferring i call to get the uncovered time and they tell me that the treatment is covering phase one ( which doesn't make sense because when I spoke with the provider he did not tell me my child would need additional phases.) If i thought treatment would take longer i would have waiting until i moved.. He didn't even get a retainer. To make a long story short I paid 2800 for 12 months.(not including what the insurance paid) I feel that I was lied to. Now I have to go to another orthodontist and pay more money to finish my son's braces.

I had a chipped tooth, called in the morning and they were able to get me in that afternoon…read more Everybody was super sweet, accommodating, and thorough. In about two hours they were able to fix my tooth, fill two cavities as well as get impressions for a new retainer. Thank you so much!

The dentists and staff are extremely understanding and patient for those who struggle with anxiety…read morefrom dental work. My fiancé is one of those people, and we were very grateful with how accommodating they were for her procedure.

My twins had their teeth growing in large with no more room. Dr. Lingenbrink and staff always had a…read moreskilled plan ready to go with smiles on their faces to keep the kids calm. There was even a power outage once when they ran a generator to get everyone taken care of. Talk about customer service. Now my kids' smiles are growing in straight and beautiful, 10/10! Also, I recommend texting them for an appointment following their voicemail directions. It's the easiest way I've found to get follow-up appointments made if there are any changes

Love this place! Great atmosphere, excellent children skills. My kids love coming here. I love…read morethe treatment I get. Dr.Johnson is very compassionate and genuinely cares about the health of the children.

Staff recognized me from 20 years ago. Set up an appointment in a timely fashion. Explained my…read moreoption very well to repair my appliance.

Haven't been here in a long time, but this is where I had orthodontic work done as a kid, and I…read morespent quite a bit of time there. As far as a good place to go for kids, I remember this place being top notch. They had incentive programs fur his oral hygiene, friendly staff, TV and music options for those long appointments, an entertaining waiting room, and it felt like a community.