Dorothy showed up on January 22, 2020 to sample for asbestos (took several samples). She requested…read morepayment at the time of sampling prior to leaving. We paid her and she said that we should receive results within a week. It has been 1 month, and after repeated emails, phone calls, and texts she replied to one email stating she was having "issues with email attachments". That was the only communication thus far, and we still have not received any report on our samples. So our experience highlights two possible scenarios: 1. The owner is unable to provide results in a timely manner, and she is unable to use basic email technology to serve her customers, OR 2. The owner is a scammer who requires payment up front with no intention of providing services. The matter still has not been resolved.

Dorothy was very helpful, communicative, and personable. She evaluated my existing test and…read moreproposal to help guide me toward the right next step. She recommended multiple remediation companies that had much fairer proposals than the one I had received previously. I would definitely recommend contacting Dorothy if you have questions about your home or business. Her assistance can ensure you get proper testing the first time, and she can provide appropriate remediation recommendations.

Nathan was very professional and thorough when investigating a B.O. smell that was coming from what…read moreturned out to be a big mold issue he found behind our guest shower. Having not been able to identify the source for a few years now, we're glad to have found the problem before it got worse. He was also very helpful in providing top tier mold mitigation companies to clean and remove the problem. The value of his knowledge exceeds expectations and provides clients with an educational experience.

Nathan was a true professional in all aspects of his service and I would HIGHLY recommend him. I…read moredidn't have to wait long for the appointment, he was extremely competent and professional with his explanation and work in our house. He was patient and answered every question we had and took the time to figure out some specific problems we were having. He truly is a caring and competent business owner. I received a very detailed report less than a week later and he called to explain all his findings. We were very happy with his service which was reasonably priced. I am recommending him to my functional medicine doctor and to any friends that need this service - a 5+ out of a 5!

Greg Allen was super thorough! we were very happy he did the inspection on our new home. He really…read moretook his time and made sure to educate us the entire time. As first time home buyers, we couldn't have asked for a better experience! Highly recommend him to anyone needing a home inspection!

From the owner: We provide Home Inspections, Commercial Inspections, Radon Testing and Mitigation.read more

Over the past year I have used Certified Indoor Air on multiple occasions to inspect for mold and…read morepull general air samples at facility where I work. After the sample results came back Bill Dolch did an good job of explaining how to read and interpret the chart data and graphs. In the areas where actions needed to be taken, he was able suggest some companies that may be help with resolving any issue. David and Bill were both professional in conducting business and quick to response our needs. Excellent value for the cost. Mike W.

STAY AWAY!!!!! I do…read morenot know how Mr. Dolch started out in business as I saw a lot of decent reviews but let me say it has QUICKLY deteriorated. I called Mr. Dolch requesting third party testing. We discussed one price over the phone and when it was all done it was a different price. He came and did an "okay" inspection. I would not say that it was as good as others described and maybe it was due to him knowing when he got started that I was not trying to spend more than we had originally discussed. When he found this out he just kind of hurried along with everything so to speak and was not as "detail" oriented. He completely by passed all of the rest of the rooms without even looking at them, even though he was supposed to be "inspecting" my whole house. He gave me all of this big talk about how his tests come out of Florida which is one of the biggest in the air quality testing industry. When I got back my report it said TEXAS not FLORIDA. When I called to ask about how long it would take after the initial turn around had passed he informed me that he thought he gave me the tests results days prior to and explained them which he didn't. So the tests had been with him and he forgot that he didn't even give me notice, contact me or anything after that they arrived. The tests were taken on Thursday, they came back Friday and I didn't get them until after I emailed him on Tuesday in regards to the testing. He promised to advocate for me stating I paid him and he was here to tell whoever needed to know the conditions and what was going on which was a lie. He told me one thing and told them another. When I called him again for additional test results he went on about needing to do more invasive testing and that he would need to pull that floor, do more testing, probably remediate it as he has a mold remediation business as well. He asked how many test did I need for this round beginning to ramble off numbers and I told him "two". He then went on to say that his trip charge would go from $20 to $99 for the second visit which made absolutely no sense to me and was ridiculous. To sum him up, Mr. Dolch is a scam, a con, he will try and get you to pay more for things YOU DO NOT NEED, when he saw he couldn't angle me that way, his attitude quickly shifted. Let me say that I felt the need to watch them the whole time as I had a feeling they would not have done what they did do if I wasn't present and would have tried to come up with an even larger bill. Mr. Dolch is FAR from the best in the industry. When I hire people I expect honesty, integrity and people to be a person of their word and Mr. Dolch presented nor stood beside any of these characteristics. Telling me oh I didn't talk about the more invasive work from the beginning because you said you were on a budget??? An honest inspector will tell you their findings regardless of whether you can afford it or not, even if that means finding someone else to do the job etc. His interest ONLY PEAKED when I began to talk about paying him MORE money. Choose him at your own risk! UPDATE: Sir, you are a flat out liar. You told me that you would only know if the floor was damaged (which it was) if you pulled it. You said that you would need to pull it and do "more invasive" testing. Only when I didn't hire you to do it and decided to do it myself to save money you backed out of what you originally said as there wasn't any money in it for you. The only reason why the tests the second time around "were cheaper" was because I wasn't getting all of the same tests. Your trip charge went from $20 to $99 in a few days. At this time gas was barely over a dollar and you weren't all that far from me. I had just paid you almost $500. You were just being GREEDY! I hope you stop scamming and lying to people. That you do not allow "the business" to further turn you into a rip off and a person who can not be trusted in the industry with a bad name. Furthermore, my experience is similar to some of your other reviewers so I know everyone isn't lying. You can keep responding and I will keep telling those who read reviews how much of a scam you are. Word of mouth and reviews hit businesses hard and a lot of businesses know that. Just by looking at a review many will choose to do business elsewhere are people are TIRED of being RIPPED OFF as I was in this situation. ALSO, IF YOU LOOK AT THE REVIEWS THAT ARE "NOT RECOMMENDED AT THE BOTTOM OF THE PAGE, YOU CAN SEE WHERE HE REVIEWED HIS OWN BUSINESS, POSING AS A CUSTOMER AND SUPPOSEDLY RECEIVED SERVICES... HOW SKETCHY IS THAT... IF YOU HAVE A LEGITIMATE SERVICE THAT IS BASED ON QUALITY AND CUSTOMER SATISFACTION YOU DON'T NEED TO GET INTO THESE FORMS OF TACTICS WHICH ARE SIMPLY DISHONEST!!! THERE IS NOTHING HONEST ABOUT YOU.. GIVING PEOPLE DIFFERENT NAMES TO CALL YOU SO THAT WHEN THEY WRITE A REVIEW IT WIULD MAKE IT SEEM THAT YOUR COMPANY IS BIGGER THAN WHAT IT IS.. YOU ARE WILLIAM AND BILL AND THE OTHER GUY IS YOUR SON.

If I could I would give this company 0 stars. They are not honest and totally misrepresent their…read morework in a highly unethical, illegal manner. They utilize fear mongering sales tactics to rope you in and charge astronomical prices for work that they do (in reality don't do). They are very good at this shady sales tactic. We contracted with Indoor Environmental Systems (IES) for several projects and ended paying almost $100,000 when all was said and done. Because of the issues we have experienced as detailed below, I am going to utilize an independent inspector to review all of the work that IES has done for us to make sure the rest is legit, safe and performed as contracts indicate. One of the projects was for 'Closed Crawl Space Repairs'. The scope of work detailed: Ground & foundation walls covered using insulation liner; Foam/foil (150mil) radiant barrier - Provides moisture, radon & temperature control. The main intent for these repairs was to eliminate (at the least reduce) radon. The IES salesman indicated that their process will 'most likely eliminate the radon completely' but that there was a small chance it would not and in that case we would need to contact a radon mitigation company. The completed work had zero impact on the radon levels, so I reached out to a radon mitigation company. They came and did their inspection and informed me the product used by IES is not safe for crawlspaces and does nothing to help with the control of radon. Not only is it highly flammable (they showed me by holding a lighter up to the material and it instantly combusted) but is also against building code ASTE E1745-11 CLASS A, B, C. I contacted IES with this information and was provided with a link to a general product page https://www.insulation4less.com/house-insulation-stop-cold-moisture-air-and-heat by the owner Stephen McLeoud. Nowhere on this page, or any of the specific product detail pages is there any mention of radon, let alone being able to control radon as the scope of work indicates. In a very poor attempt to further divert from being held responsible/liable, Mr. McLeoud also sent me this link: https://www.insulation4less.com/installing-insulation/how-to-insulate-a-crawl-space. He stated, "When reviewing the HOW TO INSULATE A CRAWL SPACE refer to Benefits of Prodex Total Insulation In Crawlspaces, find #7 which states radon resistant." This link talks about sealing the ceiling with the product that was used, however our ceiling wasn't sealed. And using Prodex Total Under Concrete for the floors, which wasn't used on our project and is specific for being used under concrete slabs. Therefore, the statement of being radon resistant is false. Important to note that I tried contacting insulation4less.com (sole distributor of the product used) multiple times over several days to get feedback from them. It went straight to some sketch voicemail every time and I have yet to receive any call back. I even tried to contact the product manufacturer and their phone number is disconnected, and their is no email address on the website. Crazy...

From the owner: Indoor Environmental Systems, Inc. (IES) is a local family owned company. We are located in Cary,…read moreNorth Carolina and have been in business since 1992. Our building science services and products enhance your health, comfort, energy savings, and self-sufficiency. We see great value in making homes "greener": a "green home" is about "saving a buck, saving a tree, and saving humanity" by conserving energy, improving air quality, comfort, durability, and value in your home. It's a smart investment to make your home tight, ventilated, & insulated right!

I had the displeasure of working with AWT on a new properly I purchased. Their consultant (Jeff…read moreVaughan) indicated to me that they "knew my area" and that the soils in my area were likely unsuitable for anything but a very expensive/advanced septic system. Despite their discouragement, I hired him as a consultant to come out to my property and sample the soils for suitability. Their visit confirmed to me that the soils were in line with his preconceived notions that my property couldn't support an expansion of the current LPP system on my property. Shortly thereafter, during the permitting process, Wake county indicated soils suitable for a new repair area. I then hired another soil scientist who determined that my soils were suitable for an expanded LPP area, and were not too far from being acceptable for a conventional septic system. In short, the AWT engineer I hired (Jeff Vaughan) started out with the mindset that it couldn't be done, and ended up coming to the same conclusion. He was pretty adamant that a very expensive system would be required to achieve my end goals. In short, I wouldn't recommend this company - there are soil scientists in the area that will take the time to try and find a workable solution based on your soils - my impression with AWT is that they try to steer you to costly systems (both to install and maintain) that are perhaps better for their bottom line, but not necessarily for the customer.

Dishonest & Irresponsible…read more Hired AWT while purchasing our home, Julie Davidson wrote us a report stating the well she tested was in perfect working order. Fast forward a couple years, we have no water in our home. Come to find out the well she "tested" had been out of commission and didn't even have power for years prior to her examination. Have spoken with several people in this office, they do not care, they will not even provide their insurance carrier information so that we can follow up appropriately. Our family would never have bought (nor been approved) to buy this home without a known, tested and functioning well. Their dishonest report and lack of interest in providing even the most basic assistance has left our family without water for over a month while we try to work with the county to resolve this issue. Hire someone else.

An excellent team! They are very responsive, punctual, and thorough. A pleasure to work with!read more

Wonderful experience very professional pleasure to work with very detailed inspection with pictures…read morevideos, detailed description written an email documents to support everything I would give 10 stars i