A+, 5 stars for their team!! Professional, compassionate, supportive. I have nothing but heartfelt…read morewords for Serenity Hospice. Specific shout out to Ms. Beth, Krista, Laurie--angels on Earth. Thank you for your wonderful kindness. God bless yall.

I definitely would not recommend this Serenity in Tigard. Their communication with family is…read morehorrible, never return your calls, and the hospice nurse came very late after called when my relative was having difficulty breathing and unresponsive. She told the care giver to give him cough medicine and see how he was in the morning two hrs later he was in the ambulance,and in the hospital for three weeks with double pneumonia and sepsis. She just left him there to die. Also, they never called the family to tell us how sick he was, and that he moved to a different Foster Home. This is the worst Hospice ever and their staff is not any better. I would never recommend them to anyone. They don't deserve a rating.

My dad was admitted for a really short time to hospice. Everyone on his team were super reliable,…read moreprofessional, and supportive in all aspects of care. I was able to reach someone 24/7 with any concerns

The hospice nurse that was sent to my friend's home last year was not vetted (or else her numerous…read moreterminations would've been a hint to the quality of care she provides). My suggestion is to not use this company for home hospice nurses. My friend used them and the nurse stole precious hours away from him and his family. DO YOUR JOB AND RESEARCH THEIR BACKGROUND AS YOU CLAIM TO DO!! Shame on you.

Excellent! And not for profit which makes a huge difference in the quality of care. Been around for…read more40 years. Locally founded.

I cannot say enough great things about CarePartners. They were a godsend for my husband who cared…read morefor his 91-year-old mother for 6 months after she was diagnosed with pancreatic cancer. CarePartners was recommended by our OHSU Palliative Care Specialist. They were absolutely fantastic in our time of need. They not only helped us with the physical care of my husband's mother but the caregivers were wonderful as emotional support for my husband when they came into the house. They were so easy to work with and did a great job of preparing us for the progression of her disease and what we could expect. It's been a year since her passing and we still receive compassionate reach outs from the office to see how we are doing. They even informed us of bereavement groups we could attend after her passing. We are so grateful for CarePartners. They are the BEST!

It's been my pleasure to meet such an incredible team of care providers! This is truly a calling…read morefor all them!

As an update to you reviewers, it is comforting to know that should your Mom require an increase in…read morecare, Gentiva has got your back. They immediately called us and said that they were increasing their service and RN Theresa and Michelle were there for us. SW - Gwen came by to make sure Mom and the family had the necessary support we needed during this trying time. Nurse Aide Leanna came by to give Mom her very much comforting sponge bath. And of course RN Devon made the necessary trek here even in inclement weather. Their services and care are not the standard run of the mill, 8a to 4p hours. Each one of them made the added effort to insure we didn't get lost and fall between the cracks. They were definitely working as a team. Their agency wasn't only saying it as a sales pitch but were truly doing it. They weren't only talking it, they were walking it. I have worked in State government for 33 years and after retiring, worked for 10 years with two non-profit agencies, so believe me when I say, you don't have to look any further, Gentiva Hospice Care is the real McCoy. I know that God's got their backs because they have Mom and our backs. She received her Last Rites and will be transitioning soon. We have no regrets having shared our last moments with Mom with this awesome Care Team from Gentiva.

This is a very welcoming community. The staff is very experienced and the nursing staff is…read moreexceptional.

I moved my dad in at the beginning of this week, and so far I have been very impressed with the…read morestaff, activities, and my dad's studio apartment with a balcony and great pastoral views of trees and marshes. I worked with Christyna at 1st Choice Advisory Services to search through a bunch of options and settled on Brookdale for a number of reasons: 1) The price was right for my budget. 2) It's located close to two parks and a trail along the Tualatin River that my dad can walk. 3) There is memory care for when my dad inevitably needs it. 4) It came with a glowing recommendation from Christyna for the Executive Director, Nino, who she previously worked with in Vancouver. I had a great experience working with Junene to make the move-in happen, as well as with Anil to get my dad's unique care plan put together. During the move-in Brookdale was very accommodating to my request to remove the closet doors and cabinet doors so that my dad would be able to see all his belongings - they even helped us mount his tv to the wall. All the caregivers I've interacted with have been attentive and kind to my dad. Jill, at the front desk, gave me a call when some important looking paperwork arrived in the mail and wanted to check if it was something she should forward to me or give to my dad - I was impressed with that attention to detail. Dad is enjoying the food and the all activities that have recently returned after COVID - by a strange coincidence they severed his favorite meal, meatloaf, on the first day he was there. My two biggest concerns is that my dad is happy and that he is safe, and so far Brookdale is fulfilling both.

This was the most traumatizing hospice experience we've ever had. Unprofessional staff and several…read moreissues with them following hippa protocols. We had an urgent crisis and no hospice support and/or Dr to advise. Hospice was immediately revoked.

I've only once before written a negative review for any company, but I'm so angry that I feel I…read moremust warn others who are also facing this most horrible of times and need honest and compassionate care. My brother-in-law has stage four lung and bone cancer caused by exposure to agent orange during the Viet Nam war. He is spending his last days at home, being cared for by my sister. We originality hired a different hospice care company, but after several serious mistakes they admitted they were too short-handed to do the job, so we switched to Seasons after their saleswoman assured us they would continue with the same meds and oxygen equipment he had with the first company. First thing, My BIL is on an oxygen generator twenty-four hours a day. with a large emergency bottle in case of power failure.Seasons did not bring out the large bottle of oxygen, which had been provided by the first company. When contacted, the Seasons supervisor said that Medicare would not pay for the emergency bottle under their contract, and that if we were worried about him suffocating during a power failure, it was up to us to buy a gas powered electric generator. When told that the saleswoman had promised that Seasons would provide all that the previous company had, the supervisor said, "We'll have a talk with her..." Next...my BIL has been on two Lidocaine pain patches a day for some time. When we tried to order them, we were told Seasons does not provide them under their 'formulary.'(?) When we pointed out that the saleswoman had promised two a day, we were told that they would have a talk with her, but that we would have to purchase them ourselves. My BIL needs to cath six times a day, and, after trying a number of types of catheters, found one type that was easiest to use. When we asked Seasons for them, we were told the type he had been using were too expensive, and if he needs them we'll have to buy them ourselves, and that the sales woman should not have told us Seasons would provide them, but that they would have a talk with her... The main excuse Seasons gives us for all the problems is that each hospice company has its own individual contract with Medicare, and that they will only provide services, equipment, and medications that fall within their contract. For us, its a guessing game. We'd switch to another provider, but our luck doing that has been so bad that we're afraid to try it again. And to be quite honest, at this most horrible and trying time in our lives, they've managed to wear us down. If you're considering hospice care for a loved one, MAKE SURE YOU GET EVERYTHING IN WRITING, or better yet, tape-record the salesperson's initial pitch. And if you are considering Seasons, just remember that to them you are not a family in need of care, but a dollar sign.

Caregiver Connection was great with getting back to me in a timely manner not only in the beginning…read morebut also whenever I had any questions. The Caregiver we chose was excellent! Wish we could have kept her longer, but was unable to keep my father at our house due to his Alzheimers. I would use them again if the need arises.

Caregiver Connection is absolutely the BEST!…read more Rahe caregivers try represent are of the highest caliber, and their office staff are friendly, knowledg

I've been in rehabilitation for a small stroke here for almost two weeks. The staff here are warm,…read morefriendly and professional. I came here with a lot of medical needs including a feeding tube and pump, 24x7 oxygen concentrator and a lung suction device. Not a small feat to support me all day and night but The Pearl was up to the task. I've made friends with many of the staff and I look forward to returning to do some volunteer work if possible. I totally recommend The Pearl if you are in need of rehabilitation services like I was.

The Pearl provided excellent care for my husband after an extreme spinal surgery. He ended up with…read morean infection at the hospital requiring emergency abdominal surgeries. After all of the surgeries my husband spent a month in the hospital and he was kind of at square one when discharged. When he started at the Pearl he was unable to stand. After his month long stay, he was in good enough shape to slide transfer from a wheelchair to his bed or shower/commode. He was also able to stand for brief periods of time. He progressed enough to join the intensive Rio Rehabilitation Program at Legacy Health. During his stay he received top notch care from Rio staff. They were very caring and met him where he was physically. The therapists pushed him to get where he needed for additional rehabilitation. Thank you Colin and Debra! The nursing staff were caring and as timely as they could be and several nurses were standouts (like Carol and Sherry). The weekends seemed to have less staff so things could take longer. That said, they were upfront about other work they needed to do before being able to help. And when they were helping, they took all the time and care that was needed. The food was very good with several alternatives if the main menu didn't sound good. Bambi was great in helping set up wheelchair transport for appointments, Sondra helped coordinate lots of appointments and helped make Rio happen. Tawnya was amazing at coordinating transition to Rio and backup plans. Penny was the nicest therapy pooch. She lifts everyone's spirits. I highly recommend the Pearl as a skilled nursing facility. Thanks for all you did for us