No family communication. Very rude staff. Never calls you back. Patient was having difficulty…read morebreathing, coughing a lot, and the hospice nurse said to give him cough medicine. He ended up in the hospital with double pneumonia and sepsis. Would never recommend the Serenity in Tigard, Oregon

A+, 5 stars for their team!! Professional, compassionate, supportive. I have nothing but heartfelt…read morewords for Serenity Hospice. Specific shout out to Ms. Beth, Krista, Laurie--angels on Earth. Thank you for your wonderful kindness. God bless yall.

The staff at Holistic Care was more than we could have prayed for. From the minute we met them, we…read moreknew they were legit and cared very deeply about their patients and the work they do. This home was for my father, and it was our 4th attempt at finding somewhere that would meet the standards of care we had for him. The home itself is inviting and welcoming with a large backyard where we could sit in the sun with my dad and a very safe neighborhood to go for walks in as well. The food quality was far and above any other home and they made each of the meals themselves. It always felt more like a family than someone taking care of my dad. Jamie, Leo and Amanda were incredible with my dad and I always felt so peaceful knowing he was being well cared for, never being left unattended or neglected. The kindness they all showed not only to my dad in their everyday interactions with him, but also to my mom, sister and I as we went through the painful process of watching him die, was amazing. At the very end of his life, he didn't wake or eat for 7 days, and if there was a moment we weren't by his side, they were right there. Jamie personally stayed with him through the nights singing to him and holding his hand. I can't describe the peace we felt knowing that while we went home to try to rest to regain strength, he was never alone. Jamie, Val and their staff operate with the utmost integrity, kindness and love for everyone who walks through their door-both the patients and the family. Losing my dad was the hardest thing we've ever gone through, and having him get the best care possible made that journey just a bit more bearable. I would recommend this home to anyone seeking excellent care for their loved ones. Kylee

This place is awesome. The food is great, the staff is caring, and the owners are flexible and…read moreresponsive to individual needs. I highly recommend it!

An incredible place for Mom. Regena worked tirelessly to help us place Mom at Hopewell. The most…read morecompassionate, caring, and loving staff. They were instrumental in giving Mom peace and serenity so she could finally let go and pass from this world. Special shoutout to Rose who had such an incredible, spiritual sense about her ... we knew Mom was in good hands. I can't recommend Hopewell enough. It's hard to explain how perfect they are for this difficult time. Mom is in peace and so are we, knowing we did the best for Mom.

The most caring well staffed place. Facility is beautiful and our love one has been wonderfully…read morecared for!

Shelley Jacobson is truly an angel. she went above and beyond to meet a desperate need that I had…read morefor my Aging sister-in-law. We had an emergency and she created away to come into our aid. It is so good to know there is always help from the Visiting angels!!

They hire people depending on their race/accent. Had an interview with them everything went well,…read moreand the they asked me about my accent and where am from. Before that the interviewer was telling me that i needed to do and i need to complete them by the end of week and when i told her about my accent and everything she later sent me an email saying that my application was not accepted. It's a discrimination and a highly unprofessional environment. WOULD NOT RECOMMEND ANYONE TO WORK FOR THEM. I can't imagine how bad they treat their elderly clients.

I could have not have asked for a better experience. Healthcare alone is a beast, let alone trying…read moreto take it on for my loved one. From everyone that I had looked into, Home Matters was my #1 choice for many reasons. They were so efficient with communication, even how available they were to assess, start services and establish care. I've had a flawless experience and I plan on recommending them to anyone that I can.

The stealing...Took all my shampoo. Used my makeup. Damaged…read moreelectric glass stove which will have to be replaced. Did NOTHING productive.

Excellent! And not for profit which makes a huge difference in the quality of care. Been around for…read more40 years. Locally founded.

I cannot say enough great things about CarePartners. They were a godsend for my husband who cared…read morefor his 91-year-old mother for 6 months after she was diagnosed with pancreatic cancer. CarePartners was recommended by our OHSU Palliative Care Specialist. They were absolutely fantastic in our time of need. They not only helped us with the physical care of my husband's mother but the caregivers were wonderful as emotional support for my husband when they came into the house. They were so easy to work with and did a great job of preparing us for the progression of her disease and what we could expect. It's been a year since her passing and we still receive compassionate reach outs from the office to see how we are doing. They even informed us of bereavement groups we could attend after her passing. We are so grateful for CarePartners. They are the BEST!

I can't say enough good things about Caring Heart Health & Home. I did a lot of research into home…read morecare companies around Portland to find a good company to care for my folks. Caring Heart had such great reviews on so many home care review sites, as well as several best of home care awards and A+ accreditation, and now I see why. They have been fantastic in every way for my family. The company is small enough that the management, nursing and caretaker team work together, are cohesive and informed of what's going on with my folks, and keep us informed when needed. They are accommodating, very responsive, easy to reach and work with, and deeply care about their clients. It really shows. My folks aren't easy to please, but they really like their caregivers, because Caring Heart does a great job of choosing caregivers who have compatibility with them, and who truly enjoy being caregivers and it's their career - not a side job or temporary contract. Even better, we will have the same caregivers for as long as we need them, which is so reassuring and makes it so much easier on our family and gives us great peace of mind. I've learned in this process that what really matters, is the quality, consistency and genuine caring of the caregivers and the management team, and Caring Heart has that heart. They are dedicated to providing the best care with the same caregivers week to week, who are very reliable. Even better, they are run by nurses, and the Dir of Nursing has been intimately involved in assessing what my step dad needed for care when he came home from the hospital, helped us get prepared for him, and oversees their caregivers. She was fantastic, when he was resistant to the help at first, both with him and with me and my sister. I so appreciate the way this company communicates with their staff and with us. I am also impressed that most of their caregivers, who are all employees, have worked there for many years, some more than 10 years. We are incredibly lucky to have them take care of our folks, and I would give them 10 stars if I could.

From the owner: In Home Care. Caring…read moreHeart Health & Home Services Inc. has been serving the Portland metro area since 1998. We are locally owned and operated. We are skilled in and enjoy working with people who are recovering from an injury or surgery, those who have dementia and wish to remain in their home setting, as well as people dealing with ALS, Parkinsons, & Muscular Dystrophy. We are available to assist you 24 hours a day. Please call us for more information. We also offer a no cost, no obligation RN visit and assessment.

It's been my pleasure to meet such an incredible team of care providers! This is truly a calling…read morefor all them!

As an update to you reviewers, it is comforting to know that should your Mom require an increase in…read morecare, Gentiva has got your back. They immediately called us and said that they were increasing their service and RN Theresa and Michelle were there for us. SW - Gwen came by to make sure Mom and the family had the necessary support we needed during this trying time. Nurse Aide Leanna came by to give Mom her very much comforting sponge bath. And of course RN Devon made the necessary trek here even in inclement weather. Their services and care are not the standard run of the mill, 8a to 4p hours. Each one of them made the added effort to insure we didn't get lost and fall between the cracks. They were definitely working as a team. Their agency wasn't only saying it as a sales pitch but were truly doing it. They weren't only talking it, they were walking it. I have worked in State government for 33 years and after retiring, worked for 10 years with two non-profit agencies, so believe me when I say, you don't have to look any further, Gentiva Hospice Care is the real McCoy. I know that God's got their backs because they have Mom and our backs. She received her Last Rites and will be transitioning soon. We have no regrets having shared our last moments with Mom with this awesome Care Team from Gentiva.

We had a list of parameters when looking for a place for our widowed mom; given her health and what…read moreshe desired in a place narrowed our search. It's a true blessing we found Hearthstone of Beaverton. Not only did it meet every practical criteria, but the people and philosophy of service have continued to help our mom be as independent as possible in a most loving atmosphere. She has remarked on various situations, how all staff are extremely well-trained along with being so personable and interested and caring. Our family is happy and comfortable that our loved one is happy and comfortable. In all the different areas of service: foods, caregiving, housekeeping, health, admin, and Will (Jack-of-all-trades, master of resident comfort): we thank the Hearthstone family.

Our Father has lived at Hearthstone for 4 years. He has dementia. The staff adore our Dad. If you…read moreare ever in a situation to have to choose a home for your loved ones, don't bother looking for your right fit, Hearthstone( 2 locations) is your lucky break. We feel so fortunate that Dad gets the best care. Sincerely Louis Young, Curtis Young and Heather Hill ( 5 stars from the Young family )

My family & I are in the emotional process of choosing the right hospice for my grandfather. We are…read moremeeting with a hospice appointed my Medicaid tomorrow morning. I was able o get in touch with the sweetest, most comforting & knowledgeable on-call hospice nurse I've ever come across at 10:30pm! Her name, I think, was Sonia. As comforting as our conversation was it was also educational. She reassured me that picking a hospice is like buying a car. If you don't like it you move on to the next until you find one to suit your needs. She empowered me & encouraged me--SO wasn't expecting it to be such an uplifting call. I can tell with this short encounter that my grandfather will be in the hands of some amazing & smart angel nurses & loving care I doubt I could find anywhere else. My grandpa also is not English speaking & she told me they have some nurses available that do speak our language & are familiar with our culture. I wish she could be my personal nurse every day to speak encouraging things to me every day! We haven't even entered with their program & I love it it already. Before searching anywhere else for hospice--coming from an anxious & worried granddaughter-- please give Comfort Hospice a call first. They literally answer your call at ungodly hours like I called & they don't even mind.

I was trying to coordinate care services for my stepdad from another state to help my mother who…read morewas overwhelmed by his needs. From the first phone call they put me at ease. They expedited paperwork and got him comfortable immediately. They offered counseling and a volunteer to watch him so that my mom could have some respite. It was a peaceful death and I thank them for their kindness to my family. I wish I could have been there but I know she was in good hands.