Carolynn is the consummate professional. As a broker she was able to find the best rate for car…read moreinsurance and the entire process from hello to receiving the final insurance card was inside an hour or two, but would have been sooner had I checked my phone!! If I were to do my own research online it would involve; input to each company with personal data, receive quotes, sift through an avalanche of spam. I was Floored when she said she would get me some quotes and would call back in a little while! She came back with the lowest rates we've ever paid for a high risk (young adult) driver!! The paperwork was clicked accurately and efficiently through email. Then, all this weight and worry of getting the high risk person insured was gone. I have Carolynn to thank. She remains available for any needs arising from the policy. An additional note, her administrative assistant is also very professional. I think this office has the right mix in understanding their insurance carriers and customer care. Give Carolynn a call 1 (702) 242-1152. You will enjoy meeting the staff and have a pleasant insurance experience! Ps I wasn't paid or encouraged to write this. I was the recipient of her services 28Aug26 and just couldn't get over how much of a positive experience I had.

Carolynn was amazing!! Awesome customer service and very fast. Would highly recommend her.read more

I had an old Met Life policy that had been calling itself Farmer's but was told it was still Met…read moreLife coverage. I needed to update my insurance and wanted to work with a local agent. I'm a senior and generally nervous. Daniel M at Farmer's on Durango made me comfortable and was very patient as he explained a number of things that I wasn't aware of. I had planned on visiting another company, but decided to become a client at Brianna Vetter's agency due to the quality of personal service that Daniel offered.

I have just purchased a new policy for my new car. Agent Daniel Mendoza got me an excellent rate…read morewith Farmers--Bristol West. The process was fast and easy . I am so happy I found this agency because I was with another Farmers agency-- which was a nightmare, for a year before. I highly recommend Brianna Vetter's Agency .

Dear Jim, Business Manager. First of all, calls with concerns or questions to your office are not…read morerecorded! And in a last ditch effort to down play my experience? You're implying I've misrepresented what happened to me! Again, I stand by my review as I do with all my reviews...(I've since moved over directly with my Travelers Insurance.) Which by the way, avoids me any delays, and they're not Commission based as your Agency? If you didn't get my point before in my review, I will reiderate: The rate increase is neither here, nor there. That cannot be changed, as it is across the board? It's the unfortunate way this agent, Martha acted by misquoting my Policy renewal in an email, at which I will post to show she had me thinking that there was no change in the rate at this renewal in October? At which any customer would have at a minimum have Trust issues with at that point. Then blinsidedly, I receive a letter directly from Travelers Insurance that I have a 30% increase? That type of an increase merits a phone call in advance after the email she had sent me, telling me the complete opposite!! With Zero personalized service on behalf of your Agent, which you apparently defend over a valued customer such as I, with this Policy since 2012. Furthermore, my Insurance Carrier, Travelers debunked your Lie you stated in your reply to me..(that in fact all agents were notified of this increase since May 2023!) And not the "only 30 days in advance", as you've stated? I remind you again, defending an Employee over a valued Customer is never an Option for a business Manager, or an owner? "The Customer is Always Right"

Due to an at-fault accident, my teenager's rates skyrocketed with my existing insurer. 360…read moreInsurance came highly recommended, and Stacy was amazing to work with! She helped my daughter understand her options, she was easy to communicate with, and we felt like we were valued as customers. She was able to save us over $40 a month compared to the other coverage, which doesn't sound like a lot, but for an 18 year old, it sure is. I'd never used an insurance broker before - and BOY did it save us time! They're listed in Vegas - we are in the Reno/Sparks area - and they were still able to help! Thank you for an amazing experience, Stacey & 360 Insurance!

Greatest customer service experience that I've had in a long time. Will be doing business with them…read moregroom this point forward, and once the timing is right, I will bundle everything possible with their team. Thank you again.

I reached out to Tiffany at Venuto Insurance for help with my auto and renters insurance. I wanted…read morea new quote. I was looking for a new agent because my previous agent was hard to reach. I was really impressed with Tiffany and how she assisted me. She found me an auto and renters insurance quote within a few days that was $100 cheaper than the current insurance. She was very helpful and listened carefully to all my questions. I would highly recommend Venuto Insurance Services for all your insurance needs. They get back to you in a timely manner and are extremely helpful. Tiffany is very nice and personable. I would highly recommend them.

We've been with AMS Insurance for many years, but unfortunately, the customer service has…read morenoticeably declined over time. It's disappointing to see the difference compared to how things used to be. Another concern is that AMS doesn't check or offer quotes from all available insurance providers, which limits your ability to find the most cost-effective coverage. You're not necessarily getting the best value. I recommend checking other companies first--such as Navy Federal, GEICO, USAA (if you're military), and others that AMS may not work with. Be sure to ask which providers they represent and which they don't, so you can make a more informed decision. Personally, I recently switched and ended up saving more than half on my monthly premiums--while also getting better coverage than I had through AMS. Another downside is the process for making policy or account changes. While claims can typically be handled directly with the insurer, all other changes must go through AMS. This adds unnecessary hassle, especially since their current customer service is slower and less responsive. You can't make quick updates yourself, which can be frustrating. Before COVID, I would have recommended AMS without hesitation. But since much of their team now seems to work remotely, the service just isn't what it used to be--and that's unfortunate. I'm grateful to have found a new insurance provider that offers better rates and allows me to manage my policy directly and conveniently.

Met with Chad , he was honest and straightforward, appreciated the information he gave meread more

Jay did a good job. I may need to make adjustment on my auto policy. He is patient to explain…read moredifferent policy to me. Now I am happy camper. Thank you so much.

Amazing staff, very professional, and treat you like family. They'll be able to assist you,…read moreregardless of the policy you're looking for!!

This Farmers branch has been outstanding. My insurance needs are complicated (across state lines)…read moreand constantly changing. April has been outstanding - always responsive, courteous and super helpful. I went through two different agencies in town (another Farmers agency, then State Farm, and now back to this Farmers) and the customer service is next level here.

I was shopping around for insurance quotes and I decided to call this place based on their yelp…read morereviews and I'm so glad I did! I spoke with Michele and not only was she professional and nice but she did an amazing job of explaining the coverage and details to me. Deciding on an insurance plan can be a daunting task but thanks to Michele I feel so much more confident with the whole process. Thank you so much!

Excellent coverage for Bicycle Insurance for high end road bikes, Mountain bikes and electric…read more bikes! Worth getting a quote for coverage.

Larry and his team is highly responsive and helpful - responds to any inquiries fast and without a…read morepushy sales pitch