Burt is our sales associate that we see when we go to Darajkian. We have been coming here since…read more2009 when my husband (then boyfriend) bought my engagement ring and we use to speak with the owner J.D. He has since passed about 7 years ago. However his son Armen has taken over and is just as delightful. We've purchased several pieces of jewelry from them and have never been disappointed. I love the ambiance of the store; there is a small sitting room and bar that we tend to partake in when visiting. It's always a very chill atmosphere and you never feel pressured to buy anything but you most definitely will want to buy something. They even had to recently order something for my husband and it came in within 48 hours. I can't say enough about them and we will continue to use them as our jewelers!

You won't find better service anywhere. Super helpful and informative. If you live in the area this…read moreis unequivocally the place to go for all your watch and jewelry needs.

It's been just over a year since I got proposed to with my absolute DREAM engagement ring. Lili was…read moreso dedicated to finding me the absolute perfect diamond, and they set it so beautifully too. Such an amazing experience working with David and Lili. They are so genuine and caring. I can't thank them enough. I know that I will love my ring for years to come!

Purchased a very beautiful chain from this fantastic store! The store is exquisite, very clean, and…read morefilled with luxurious jewelry! What I was most impressed with was the quality of service provided. I knew I was in good hands and was able to get in and out in a very timely manner. I would highly recommend this jewelry store to any person looking to purchase a luxury or custom piece of jewelry.

My fiancé went here for my engagement ring! Such a darling place. Pam helped him out and was so…read moresweet!

If you are in Birmingham looking for a creative piece of jewelry sold to you from a staff that…read moremakes you feel like family...go to Astrein's Fine Jewelry! I had a chance this morning to meet with Mr. Gary Astrein. During our meeting I could not help but notice each customer was greeted with a friendly smile and hello. There is a bottomless toy box near the entry filled with toy. When you go in please check and let me know what makes it bottomless. I did not want to interrupt a potential sale to ask. Jingle bell necklaces are prominently placed outside for shoppers walking by to select. I found this to be a nice touch for the community. Go in an tell Mr. Astrein and his staff thank you for being a positive part of downtown Birmingham. I thank you Mr. Astrein for your time today. Happy Holidays!

Very disappointing! Work was not completed, Communication was poor and the promised time line was…read morenot respected. I expected more care and professionalism when handing a valuable item.

When I took in a beaded bracelet the owner said I needed to prepay $35.00 to have the bracelet…read morerestrung. So I paid the $35.00. When I went back to pick up the bracelet the owner said the bracelet had been already picked up and it was on his records that it was picked up. Then he looked around for about 20 minutes and found the bracelet. He said it would cost $35.00. I told him I already paid the $35.00. He asked for my ticket. I did not have the ticket so I had to pay again. $70.00 to restring a bracelet. His records are chaotic, and he is chaotic and as a result the customer gets taken advantage of because of his lack of organizational skills or maybe he intentionally charges twice.

I have always been impressed with the Tappers store at Somerset mall. The store is so shiny and…read morebright and the staff is very welcoming. My husband and I are in our mid 80's and we walk the mall every day and stop to chat with the staff. There is one Security Person (Mark) I don't know his last name, but he went way above and beyond his official capacity. I had fallen a week ago and was walking on a cane. He saw me sitting on the bench waiting for my husband to get the car and pick me up. He took a minute from his job to help me to the car and be sure I was buckled in. We were parked right outside the center court entrance. That act of kindness meant so much to me and I will never to be able to thank him enough. Tappers is extremely fortunate to have security personnel like Mark.

I believe I was racially and economically profiled at Rolex Boutique Tapper's Detroit. I was…read morestopped at the door and discouraged from entering a nearly empty boutique, while shortly afterward I watched other customers walk in without receiving the same treatment. I don't make that accusation casually. I was visiting Michigan and spending the day with a family I had invited to dinner and to take their children to the LEGO Store. They were humble people and dressed modestly. I am Mexican-American and, because I was traveling, I was dressed comfortably and casually. As we walked through the mall, I noticed the Rolex boutique. I own several Rolex watches and routinely stop in boutiques to see what they have. I pointed toward the store, told the family I wanted to go inside, and walked toward the entrance with them directly behind me. The two security guards at the entrance were professional and courteous. They treated me like any other customer. Then a gentleman behind the counter saw us. He looked at me. He looked at the family behind me. Then he rushed toward the entrance and physically positioned himself in the doorway to stop me. "I'm so sorry, sir, you cannot enter. We don't have enough associates to assist you. We are really busy." Really? I could see inside the store. There appeared to be TWO customers browsing. I could also see associates who appeared to have nothing to do. The family behind me immediately understood the message. They stopped approaching and backed away. I didn't. I smiled and asked, "No problem. How long should I wait?" "At least 30 minutes. You may want to visit other stores." I told him I was perfectly comfortable waiting right there. And then something remarkable happened: the supposed 30-minute wait suddenly vanished. After speaking with me for another moment, his position changed to: "Okay, you can come in." No wave of customers had left. No obvious staffing issue had suddenly been resolved. Somehow, within moments, the 30-minute barrier disappeared. Once I was inside, a young Black man entered. I watched the same employee's reaction and perceived an obvious hesitation. Given what had just happened to me, the question hanging in my mind was impossible to ignore: Why wasn't he stopped too? Shortly afterward, a white man entered. No confrontation. No warning about being understaffed. No "30-minute wait." He appeared to be given free access to the boutique. By then, the contradiction was impossible for me to overlook. I cannot tell anyone what was inside this employee's mind. But I can absolutely describe his conduct and how it affected me. Based on what I personally experienced and observed, I believe I was profiled based on my race, my appearance, the people accompanying me, and what this employee apparently perceived our economic status to be. And here's the irony: I am already a Rolex customer. I own multiple Rolex pieces. Once inside, with the entire experience already soured, I nevertheless tried to make conversation and asked about an entry-level Rolex I was considering purchasing as a gift. I was told to go to Tudor. That was enough for me. What angered me most wasn't being underestimated personally. It was watching the family I was with physically retreat from that doorway because they immediately felt that they did not belong there. I had invited them and their children out for an enjoyable evening, and in a matter of seconds, someone managed to make them feel unwelcome in a store simply because we wanted to walk inside and look at watches. Luxury is not a license to decide who looks wealthy enough to enter your store. A Rolex boutique should understand that better than almost anyone. Your customers do not owe you designer clothing, a particular skin color, or visible evidence of their bank balance before being treated with dignity. I walked toward that door as an existing Rolex owner. I walked away questioning whether I ever want to purchase another one. Rolex Boutique Tapper's Detroit should be embarrassed by this experience.

I've been a fan of their website for years and I'm happy I finally got to visit a store…read more Lovely selection and quality. Just as beautiful as online. Friendly service. From what I gathered, it seems like an appointment would be helpful and they would bring in more things to show you. Lovely space! Bright and airy feeling. Pristine. Modern decor and comfortable seating options.

Happy to see there is a brick and mortar in BHam. Saw an ad for this place on YT recently and…read morechecked out their products online. It's a small showroom. A few displays. Charisma is waiting on me. Small show room. Rings are made to order, all displays are CZ. They have lab grown and genuine diamond and gems. Guard backs with squeeze backs for their 1 carat and above post diamond earrings. Give it a squeeze to secure them on your ears. I like the concept. They had this really pretty three emerald cut diamond ring and that would be just under $9000 with Lab grown. It would probably be two or three times more with genuine diamonds. The center cut emerald was 2 1/2 carats. Diamonds are nice to look at for sure. Never met a diamond I didn't like. Never heard from the associate about the earrings I had asked for pricing on as a follow-up, it's been over a week. Guess no further info then. :/

I trusted Buzz to repair the prongs on my platinum engagement ring. It came back with yellow gold…read moreprongs. yellow gold! It looks so awful I want to cry every time I look at it. Now it requires a whole new prong basket which will cost me three times the price At least. Never again.

My fiancé and I found Wachler's jewelers after trying to work with another local jeweler who…read moreunfortunately was never open/ available for us to discuss and move Forward with our ring design and purchase. We were pleasantly surprised by the professionalism, expertise, customer service and quality of work that Buzz Wachler and his team provided to us in our search for the perfect engagement ring. I ended up drawing a custom designed ring that incorporated features of two different designer rings that I liked. Buzz was able to expertly create a wax prototype of the ring. I didn't see the actual ring until my fiancé proposed and I was absolutely floored by how accurately he brought my design to life and how stunningly beautiful the ring was. The ring design was a mix of modern and vintage styles, with an over 1 carat diamond sitting atop a cathedral style head, surrounded by a soft halo cushion and small brilliant diamonds lining the band and underneath the crown of the cathedral. I honestly cannot say enough about how impressed we and our family and friends were with the ring. It is truly one-of-a-kind craftsmanship. This ring will be a beautiful symbol of our love and a stunningly special heirloom that we look forward to passing down to our family when the time comes. Thank you so much Buzz and team for your excellent work on this ring. We look forward to working with you again soon on our wedding bands.

Very helpful. Solid silver and gold coins and jewelry. I felt I received a very fair price.read more

A great place to do business. I always leave with something new to add to my collection.read more

Don't understand these reviews! They must all, just be fake…read more Candace is my little wannabe hustler. I ordered a Rolex and she sends me texts every 6-9 months that I should be getting it, soon. She then had me come in at different times(5X) and tries to hustle me, by trying to sell me some of their jewelry that has about as much value as a fake diamond. Each time I came the hustle started with, my watch is coming and they I should buy something new for my wife. I'm there for the new Rolex. Once again? I have wasted my time and her texts continue with her bull shit and deceit. After waiting 3 years, I still have no Rolex from Lucido's and she continues to send me her BS texts. I finally tell her to get lost and she plays the blame game. Candace might look good, play the game-good, with her little gold Rolex, but she is your typical clown full of a masquerade of dishonesty and circus games. My advice? This is a clown show! They know their diamonds are worthless. Buy a 10K diamond on Monday and on Friday, the most any jeweler is gong to give you is $500. There is absolutely no resale value in diamonds. They are a scam! The reason they play games with their Rolex's. Is that certain (Superman , Batman watches) have great resale value. Walk into their doors and watch the makeup fall off, these clowns!

Sara went above and beyond to find the perfect ring for our engagement! She communicated…read moreefficiently, was able to made edits with the 3rd party CAD engineers in a timely manner and the final product was exactly what she wanted. Can't recommend more!

We bought our engagement ring and wedding band from Skyline. Tim is extremely knowledgeable and was…read moresupportive of our decision for lab grown diamond which was a relief from other places we were shopping at. The results are beautiful and resizing has been a breeze! I wouldn't go anywhere else for diamond needs!

I used to love this place and recommended them to so many people -- until a recent experience…read morecompletely changed that. After paying my bill in full, I started receiving daily calls and invoices claiming I never made the payment. Thankfully, I'm one of those people who keeps every receipt. When I showed proof, they realized it was their mistake -- yet not once did I receive an apology for the repeated calls, letters, and inconvenience. To make matters worse, they mentioned they don't release jewelry unless it's fully paid, but because it was the holidays, they "let" me take my rings home -- even though I had already paid. The same employee who accepted my payment and gave me the receipt was the one calling and mailing the bills! This was handled so unprofessionally and without any accountability. I've stopped going there and no longer refer anyone. It's disappointing, especially after years of trust and business.