The website shows they are open on Thursdays but when you get to the front door there is a sign…read moresaying closed on Thursdays. Went back Friday morning at 10:10a and the store was not open. Should have opened at 10a. No one answers when you call the number and indicates that mailbox is not accepting messages. Will never waste my time with this place if this is how they run a business!

BEWARE OF 4% PROCESSING FEE! I went in to get some…read morereplacement watch bands. Everything started out fine and the owner showed me a selection that were similar to the ones I needed replaced. He replaced them, as well as the batteries. When it came time to pay, he told me the amount and gave me a hand written invoice showing that same amount. I gave him my credit card, he gave me another receipt from the transaction, and I left. When I got in the car, I noticed that the amount on the receipt was about $4 more than what he told me, so I went back in to find out what happened. He proceeded to flip around a sign that said there is now a 4% processing fee due to inflation and said "Oops I forgot to turn the sign around." I generally like to support small businesses, but this guy is a liar, not to mention his store reeks of cigarette smoke. I will never return to this store again.

These guys were very rude to me on the phone. It also looks like my watch came back with scratches…read morethat were not there before sending it out. Wouldn't recommend these guys to anybody. Lastly, send out tracking numbers? How the hell are we suppose to know when our package is returning? Get an automated text message software or send an email. Do better.

It's hard to believe that anyone could have had a good experience at this store. The first positive…read morereview that I read, was from someone who didn't buy anything. So, I suppose that is one possible explanation. The more obvious explanation for a positive rating is that its fake. I sincerely believe some of these are, this since their watchmakers are clueless. I was also told by an authorized Rolex dealer, who is aware of this company, that they cannot be trusted when opening your watch. They may swap out you genuine parts for aftermarket movement components. This intel came to me after showing the Rolex AD my "serviced" watch: I brought a vintage Rolex (ref#1655) in for a movement cleaning. I am not sure what was done mechanically but they returned the watch with the steel bezel polished so much that the lacquered numbers were half gone, (see attached photo). Polishing a vintage watch is the equivalent to refinishing an antique desk....The collectible value is lost. Its also a clear indication that this company is incompetent and ignorant.

Burt is our sales associate that we see when we go to Darajkian. We have been coming here since…read more2009 when my husband (then boyfriend) bought my engagement ring and we use to speak with the owner J.D. He has since passed about 7 years ago. However his son Armen has taken over and is just as delightful. We've purchased several pieces of jewelry from them and have never been disappointed. I love the ambiance of the store; there is a small sitting room and bar that we tend to partake in when visiting. It's always a very chill atmosphere and you never feel pressured to buy anything but you most definitely will want to buy something. They even had to recently order something for my husband and it came in within 48 hours. I can't say enough about them and we will continue to use them as our jewelers!

You won't find better service anywhere. Super helpful and informative. If you live in the area this…read moreis unequivocally the place to go for all your watch and jewelry needs.

It's been just over a year since I got proposed to with my absolute DREAM engagement ring. Lili was…read moreso dedicated to finding me the absolute perfect diamond, and they set it so beautifully too. Such an amazing experience working with David and Lili. They are so genuine and caring. I can't thank them enough. I know that I will love my ring for years to come!

Purchased a very beautiful chain from this fantastic store! The store is exquisite, very clean, and…read morefilled with luxurious jewelry! What I was most impressed with was the quality of service provided. I knew I was in good hands and was able to get in and out in a very timely manner. I would highly recommend this jewelry store to any person looking to purchase a luxury or custom piece of jewelry.

I have always been impressed with the Tappers store at Somerset mall. The store is so shiny and…read morebright and the staff is very welcoming. My husband and I are in our mid 80's and we walk the mall every day and stop to chat with the staff. There is one Security Person (Mark) I don't know his last name, but he went way above and beyond his official capacity. I had fallen a week ago and was walking on a cane. He saw me sitting on the bench waiting for my husband to get the car and pick me up. He took a minute from his job to help me to the car and be sure I was buckled in. We were parked right outside the center court entrance. That act of kindness meant so much to me and I will never to be able to thank him enough. Tappers is extremely fortunate to have security personnel like Mark.

I believe I was racially and economically profiled at Rolex Boutique Tapper's Detroit. I was…read morestopped at the door and discouraged from entering a nearly empty boutique, while shortly afterward I watched other customers walk in without receiving the same treatment. I don't make that accusation casually. I was visiting Michigan and spending the day with a family I had invited to dinner and to take their children to the LEGO Store. They were humble people and dressed modestly. I am Mexican-American and, because I was traveling, I was dressed comfortably and casually. As we walked through the mall, I noticed the Rolex boutique. I own several Rolex watches and routinely stop in boutiques to see what they have. I pointed toward the store, told the family I wanted to go inside, and walked toward the entrance with them directly behind me. The two security guards at the entrance were professional and courteous. They treated me like any other customer. Then a gentleman behind the counter saw us. He looked at me. He looked at the family behind me. Then he rushed toward the entrance and physically positioned himself in the doorway to stop me. "I'm so sorry, sir, you cannot enter. We don't have enough associates to assist you. We are really busy." Really? I could see inside the store. There appeared to be TWO customers browsing. I could also see associates who appeared to have nothing to do. The family behind me immediately understood the message. They stopped approaching and backed away. I didn't. I smiled and asked, "No problem. How long should I wait?" "At least 30 minutes. You may want to visit other stores." I told him I was perfectly comfortable waiting right there. And then something remarkable happened: the supposed 30-minute wait suddenly vanished. After speaking with me for another moment, his position changed to: "Okay, you can come in." No wave of customers had left. No obvious staffing issue had suddenly been resolved. Somehow, within moments, the 30-minute barrier disappeared. Once I was inside, a young Black man entered. I watched the same employee's reaction and perceived an obvious hesitation. Given what had just happened to me, the question hanging in my mind was impossible to ignore: Why wasn't he stopped too? Shortly afterward, a white man entered. No confrontation. No warning about being understaffed. No "30-minute wait." He appeared to be given free access to the boutique. By then, the contradiction was impossible for me to overlook. I cannot tell anyone what was inside this employee's mind. But I can absolutely describe his conduct and how it affected me. Based on what I personally experienced and observed, I believe I was profiled based on my race, my appearance, the people accompanying me, and what this employee apparently perceived our economic status to be. And here's the irony: I am already a Rolex customer. I own multiple Rolex pieces. Once inside, with the entire experience already soured, I nevertheless tried to make conversation and asked about an entry-level Rolex I was considering purchasing as a gift. I was told to go to Tudor. That was enough for me. What angered me most wasn't being underestimated personally. It was watching the family I was with physically retreat from that doorway because they immediately felt that they did not belong there. I had invited them and their children out for an enjoyable evening, and in a matter of seconds, someone managed to make them feel unwelcome in a store simply because we wanted to walk inside and look at watches. Luxury is not a license to decide who looks wealthy enough to enter your store. A Rolex boutique should understand that better than almost anyone. Your customers do not owe you designer clothing, a particular skin color, or visible evidence of their bank balance before being treated with dignity. I walked toward that door as an existing Rolex owner. I walked away questioning whether I ever want to purchase another one. Rolex Boutique Tapper's Detroit should be embarrassed by this experience.

Don't understand these reviews! They must all, just be fake…read more Candace is my little wannabe hustler. I ordered a Rolex and she sends me texts every 6-9 months that I should be getting it, soon. She then had me come in at different times(5X) and tries to hustle me, by trying to sell me some of their jewelry that has about as much value as a fake diamond. Each time I came the hustle started with, my watch is coming and they I should buy something new for my wife. I'm there for the new Rolex. Once again? I have wasted my time and her texts continue with her bull shit and deceit. After waiting 3 years, I still have no Rolex from Lucido's and she continues to send me her BS texts. I finally tell her to get lost and she plays the blame game. Candace might look good, play the game-good, with her little gold Rolex, but she is your typical clown full of a masquerade of dishonesty and circus games. My advice? This is a clown show! They know their diamonds are worthless. Buy a 10K diamond on Monday and on Friday, the most any jeweler is gong to give you is $500. There is absolutely no resale value in diamonds. They are a scam! The reason they play games with their Rolex's. Is that certain (Superman , Batman watches) have great resale value. Walk into their doors and watch the makeup fall off, these clowns!

Sara went above and beyond to find the perfect ring for our engagement! She communicated…read moreefficiently, was able to made edits with the 3rd party CAD engineers in a timely manner and the final product was exactly what she wanted. Can't recommend more!

The "Watch Doctor" (as I called him) cleaned and serviced my 60-year old gold Omega automatic…read morewatch. He had to take it completely apart to do the service properly. My father gave it to me as a high school graduation gift and it hadn't been used for 40 years. He brought it back to life!

Took a vintage Zodiac watch there because it was losing time. The watchmaker took a look at it, put…read morea couple of drops of oil in a couple of spots and returned it to me. And it is right on time. I would recommend this Buisness but if your watch needs more than a battery ask for the watchmaker to take a look at it.

Walked into Kevin's jewelry in Farmington for the first time. We were immediately greeted and…read moretreated like family. They are more than accommodating, no worries about high pressured sales. We are extremely happy with the beautiful jewelry we purchased and their prices are definitely reasonable. We strongly recommend that you check them out. We will definitely be back.

Great jewelry store and have a great selection of unique and larger Diamond with D color and…read moreclarity. Got my upgrade here and couldn't be happier on ring and

Very reasonably priced. He is so knowledgeable and trustworthy. I would definitely go back for any…read morerepair or battery change.

Stefano did a great job on a watch I had, replacing a special battery in a solar enhanced watch.read more

I stopped in with hopes of getting my wife's necklace repaired (toddlers are stronger than you…read morethink) and I was quickly assisted and the necklace was brought back to be fixed while I waited. Moments later my wife's necklace was returned good as new. This was already a great experience but as the staff member handed me the necklace back she gave me the "Have a good day!" which gave me pause for a moment as I was expecting to hear the cost and begin a transaction. The repair was on the house! Thanks to the staff at Fredrick Jewelers for being driven by relationships and not transactions. I will gladly bring my wife to Fredrick's or share their name as a recommendation to anyone looking.

The people that work here are very welcoming and knowledgeable…read more I had them address several pieces of my jewelry and problems were addressed quickly. I recommend them highly.