Update: To Amy's comment below. Dr. Wade McKenna is NOT THE MOST FABULOUS ORTHOPEDIC SURGEON. I…read moresaw him in 8/2024 for a simple injection of biologics in the cervical epidural cavity. His misconduct, negligence, deliberate misdiagnosis and malpractice was so egregious, I reported him to the Medical Board of Texas. He was under investigation for almost two years for placing a biologic needle that I did not consent to into my spinal cord, causing catastrophic central nervous system damage. As Valerie pointed out, I did a lot of research prior to selecting McKenna, which was good at the time, but now the truth is becoming more apparent as people are writing about it. It was Dr. Riordan, his former partner that gave McKenna a bump in his career, but eventually he had enough problems with McKenna that he locked him out of the clinic, which ended in a large lawsuit. The genius is Dr. Riordan, so anyone interested in FDA approved biologics have the option of going there or to another doctor who conducts himself with integrity and upholds the Hippocratic Oath. Having the opportunity to provide honest feedback is a means to protect other people. I wish I had known more.

It grieves me to leave a bad review but I feel it's necessary. Doctors need to know how destructive…read moretheir frontline is. Sheila was arguementive amd sassy. I told her we did a ton of research prior to calling. I was very hopeful this dr would bring some healing to my kid who is a college athlete. I told her we would be coming from Austin. She immediately interjected "THAT'S 5 hours away". I said no ma'am its 3. She argues "its 5 hours!" So I confirm the address in my googlemaps. I tell her again "the map says 3 w traffic". She pushes back and said " well I KNOW BECAUSE I MAKE THAT DRIVE ALL THE TIME". THEN she hurls an insult, " well! Give yourself enough time". Look! I'm clearly aware I'm commuting and that's MY job not hers. So I politely said ok, well lets agree to disagree, I need an appointment not someone arguing w me about the drive. So the appointment she offers is 9am lol. Maybe she's sarcastic or manipulative, I don't know. Then I ask to kindly get an afternoon apt out of her. Then she says it'll probably be $7k-$17k out of pocket for the consultation and proceedure. Lol I laughed and said what proceedure is that? I didn't even tell her what we were going there for! She jusr assumed stem cell and flexed a high price. Omg lady! The kid needs surgery we have the MRI in hand! I asked of they take insurance for surgery she said yes bit not stem cell. Lol Let's leave that to the doctor! A front desk lady has no business being rude about the time its takes to get there. I'm a big girl and drive that all the time, I don't need her argueing w me about travel time and then she has no business diagnosing a proceedure without consultation from the dr. Little does she know: I WOULD DRIVE TO THE ENDS OF THE EARTH FOR MY KID AND MONEY IS NO OBJECT! Its a damn shame someone as prestigious and talented as Dr McKenna would have someone so destructive be the initial point of contact, what a terrible 1st impression. I just say...Be kind, understanding or don't answer the phone Sheila. What a waste of time. Also I will add I called on Friday and didnt get a call til Tuesday. If you're gonna be out of the office update your voicemail like a professional.

Freaking waste of time and money! They scheduled an…read moreinjection took my money and NO ONE ever called. NO response to 8 phone calls over 4 days! I would not recommend this doctor or office to ANYONE!!! I have filed a grievance with my insurance company.

been trying to get my medicine for the passed 3 days it's Friday and I'm unable to walk sucks my dr…read morewon't be back for 2 weeks and he told me he'd leave me with medication and dr Stephen's office does not respond to my calls. custumer service sucks

Top notch care here!…read more You get a referral, you make an appointment, you get all the reminders and calls, complete all the paperwork online or once you arrive, you see the Doctor, you go get tests done, you go back to for a followup appointment, you get treatment. IT'S A PROCESS!!!! Be patient is key! Spine Team of Texas offers great care all the way around from the confidence in the Doctor, Medical Assistant, and compassionate and organized schedulers are a 10+. Go here should need Spinal care!! (My Opinion, Only)

Two visits here. First doctor reviewed my wife's MRI showing a confirmed spinal injury and sent her…read morehome without identifying the problem. A PA in Vail Colorado figured it out in one visit. Second visit with a different doctor he immediately pitched a procedure called Intracept. Ads for it were on the exam room wall. He diagnosed a different area of the spine than the Colorado specialist, pain pattern didn't even match his recommendation refused to also treat the area the other specialist recommended he would only inject the level that supports his Intracept diagnosis, and quoted success rates that omit the 55% placebo response from the clinical trial. Also worth knowing this practice uses MDidentity review gating. Happy patients go to public reviews. Unhappy patients get redirected to a private survey. That's why you see 7,000+ perfect reviews on their site and 2 stars on Yelp. We canceled and are going to an academic medical center instead. If your doctor has ads for a specific procedure on the wall before you even sit down, ask yourself who the appointment is really for.

Dr.Matews is a great doctor and the practitioner Michelle is great with her patients as well…read more However the women at the desk are rude like to talk down to the patient's and treat me like I'm stupid when it comes to my care. Couldn't even reschedule an appointment without her giving me an attitude with her " know it all personality

James is helpful. Sylvia is absolute garbage. She can never help me and is rude as hell! They…read morescheduled me for spravato and it has been 4 months. She always tells me my insurance isn't paid for. I've even given her the code from my insurance and tells me I'm wrong. GO SOME PLACE ELSE!!!

I cannot say enough good things about Farrah and her wellness center. She helped me when I hurt my…read moreback and provided immediate relief when I could barely move! She genuinely cares about each person that walks through the doors.

Farrah is a healing angel! I recently moved to the area and…read morewas in pain and searching for a new acupuncturist. I called the office on a Saturday, knowing there was little chance of getting a call back until Monday. But you know what, Farrah called me back from her cell phone and text me the links for all the paperwork! And got me in right away. I was so relieved to have found such a caring individual. I've been at her practice for a couple months now and my pain is so much better controlled. She has a genuine love for her patients health and the newborns and mothers she treats. Her technique is amazing by the way, for anyone afraid of needles or that acupuncture hurts, I've never had a better experience and I'm a very sensitive person! Thank you Farrah!

This place has the worst billing possible. After 2 and a half years they sent me a bill that I owed…read morethem $39.00. How crazy 30 months later they decide to send a bill so I called them and Susan states she has been sending me bills for 10 months which is a total lie. Stay away from these people cause they will cause you headaches 2 or 3 years later when they randomly decide to bill you.

I wish you could give less than one star! This place is a MUST AVOID! Stay away from here…read more... Myself and several others have ordered helmets from here on July 10th and 11th at a cost of $324 each. We were told that they would be delivered to us by the end of July. It is now September and this guy has been telling us for 3 weeks that the helmets should be in "any day now, hopefully tomorrow." Now he has stopped answering the phone and several visits to the store itself have resulted in finding it closed during business hours. The company voicemail is full so leaving a message is out. I'm pretty sure we have lost our money. Stay away from this place... When it is open it is manned by high school kids who have no idea what is going on and indicate that the owner is rarely present. Now, he never opens the store but continues to leave different notes on the door telling you why he is closed for this week. So long money...