Great guy very knowledgeable with his job. He replaced the pump and some pipes on my spa and a good…read morecleaning after it's been sitting unused for quite some time. And reasonable pricing. I gave him five stars highly recommended.

I would classify this business as a scam. Used Erik a few times for one off maintenance (should…read morehave stopped there since he never showed when he said he would) and then went into an annual contract where he was supposed to come once a month. Paid upfront flor the year, he came once, never came again and stopped responding to texts and calls. That's right...took our money for the entire year and ran. I'm shocked no one has taken him to court for breech of contract. I'm clearly not the only one who has paid him and not received the product or service.

Claimed we needed a new liner, then that we needed a new pump, and the job would take 2 days…read more Overcharged us, took 8 days to complete work, and then never responded to us once things started to go wrong with the pool liner. Do not work with this company.

From the owner: Transforming pools, elevating backyards. • Expert…read morerenovations & resurfacing. Text us for a free quote!

left 3 messages to call me back for inground pool opening and closing information ,No return call…read more Fairfield

There are so many pools in Fairfield you would think they would stock everything…read more. Every time I go for a part or something else they never have it it's my first go to place and then I have to go 10 minutes out of my way to Monarch which has everything you need .. go there first you will save a lot of time.. I think they are more interested in opening and closing pools they servicing them .. it's to bad and Please get someone in the store that knows something about pools. I asked about a Vacuum. Her answer Oh I don't know. I asked about some parts. Oh I don't know. It's nice you opened a store close by But come on stock the place and get Good help..

Great local spot for all the pool and spa needs. Have been coming here many years. Prices are…read moredecent and the staff is very helpful. Always have parts we need for the pool filter on hand and a great selection of everything pool related.

How is this place still in business??! It must be the markups on the poor quality products, mixed…read morewith the expensive contracts they get for outright poor jobs they do. I gave this business thousands- all regrettable life lessons learned. They lie to you. Sleaze their way into you paying up, with them delivering wrong information and extremely poor work. They even lied they showed up to my house, when cameras show no one in sight for hours. I did pool liner with them: started coming off and they blamed anything they possibly can (water itself, the liner they themselves installed, and, the funniest one, the last installer which was them). When they ask you who did the last work- say a competing business or you forgot, and watch how quickly they point out all the wrong things done even they're the ones that did it. Their warranty is bogus but they're smart about avoiding any actually quality work and follow up. Schedule will keep extending. Dates will keep changing. People will show up for 30-45 min and scam you. They'll make problems much bigger so they can come back and take more money. They don't believe your photos, videos, or what you are seeing in your own home. They always follow their made-up delusions. The people who make the decisions and you give your money mostly to are not the people who do the job, nor do they show up to see anything. You'll find an extremely rude, unprofessional, and liar of a person named Darlene working you through the phone. The mostly behind the curtain guy is Dan- he will talk his 30 years of experience with you to get you to believe, and of course take your money. You will lose your money. You will face more problems in your pool and system than you started with. You will be lied to. You will regret your decision to worth with these slimy people. Go elsewhere. Do it yourself. Order online. Anything but conduct business with this company of liars and deceivers. You work hard, so take it easy and give your money and time to a more deserving business. Monarch is not it.

Joe has been maintaining our pool for 15+ years and I can't say enough about him. In fact, we have…read moreall our original pool equipment and liner since 2002 which speaks volumes on home maticulously maintained it is. The quality of service is superior-he treats our pool as if it were his own He truly takes pride in his work and it shows when our guests always comment on how crystal clear our water always is! Annette & Carmello I.

I had not winterize my pool or closed it all winter long I was looking for a pool service company…read morethat would be able to come and help me get my above ground pool up and running. I had called a few places and many locations, they would not be able to come to my home. I heard of Joe through a mutual friend. When I called him to come out he was able to come the same day. Joe is very professional and knows what he's doing, he's been in the business for a very long time. My water was green a week later I'm able to jump in my pool. If I would be able to give him more than five stars I would, he's professional and treats you like family. I cannot thank him enough for his service. Haley recommend him for any services you may need for your above ground or in-ground pool.

Anthony at Advanced Pool Care provided a great pool inspection and took the time to explain…read moreeverything to us while they were here. They came out when there was 3 inches of snow on the ground and went above and beyond to still get the inspection done. Anthony sent over the detailed inspection report within 24 hours - overall just exemplary customer service!!

They opened my pool and installed a filter this year. They took the cover off and instead of…read moreinstalling a directional fitting on the water outlet they broke the casing and installed a plug on the outlet so water flowed from 1 outlet while the other was plugged. The filter has not worked properly since it has been installed. Awful just awful.