My husband just had cataract surgery there and will go back next week for the second eye. He's…read moredoing pretty well. Dr Siedlecki and his crew are an upscale friendly facility. The surgery center is a pleasant place to wait while someone is undergoing a procedure. Dr Siedlecki did my cataract surgery 13 years ago and I'm still happy with the results. I would recommend this medical facility.

Had cataract surgery there on 12/4 & 12/11/25. Office is…read moreclean. Staff is friendly & efficient. Dr is very confident & put me at ease. Vision is great ! No complications. I am very happy with my vision after my surgery.

This is a truly great Optometric Practice, offering some of the most cutting edge, technologies,…read moretherapies, and eye solutions for a wide range of eye disorders. We are very fortunate to have such a professional group in our community.

Everyone at this office is fantastic... from the doctors to the staff. Very organized, friendly,…read moreskilled, and professional. I am always in and out quickly, and they are very accommodating when I'm having an issue.

After a visit for a annual eye exam, had an issue come up and I was given a referral to get…read moreappointment here. My eye exam was Saturday, I called this office Monday morning and had an appointment for Tuesday at 730 a.m. Was greeted as soon as walking in. The office was clean and spacious. Check in was easy and she was very friendly. Got taken back immediately for some pre testing before seeing the doctor. She was extremely nice, and explained everything she was going to do before doing it. I was seen by Dr. Ruff. I found him extremely professional, friendly, very knowledgeable. He took the time answer all my questions. He was very thorough in performing his testing, and again he explained everything prior to doing. He was gentle, can be scary seeing things poked in your eye ball. Hate that I had to be seen, but the experience was very good. I would highly recommend the office if ever in need. They also have an office in Orchard park!

Very gentle and caring. Love Dr Niles!! Very personable and professional. The whole staff is very…read morekind and efficient.

The Optometrist and his staff are highly recommended. They take the time and care to get things…read moreright. BUT be cautious about ordering glasses there. The lab that supplies their lenses will send pitted or scratched lenses that will have to be returned. You may wait months to receive your prescription. I ordered glasses on March 5, 2025. I finally had a usable pair on June 10th.

I was a patient for about 10 years. Apparently, they've sold to a large corporate chain. Instead of…read moreseeing a doc who was part of the practice, I saw a guy who said he's there 2 days a week. I got 2 days a week worth of effort. He made me feel like he wanted me out of there as quickly as possible. Didn't want to dilate me when all docs want to based on family history. Told me in the most brusque way possible about the practice sale, his 2 days a week status, and that I can expect my eyes to get worse as I approach my 40's. At the end of the appointment, I took my prescription to go and found a small local practice where the doctor actually cares. Wouldn't recommend, which is disappointing from a place I formerly trusted.

I've been a patient here for about 12 yrs. I'm so happy to tell everyone what a superb practice…read morethis is. Dr Murphy is very good at explaining everything and he makes sure that you can understand. my appointment today was again unhurried and the exam was thorough and comfortable. The whole staff is friendly and they act like they are on the same team. Make an appointment and see for yourself!

I really liked this provider at one time. I really tried not to give a bad review of Clarence Eye…read moreCenter and Dr Murphy but i could no longer hold off on this. When i first saw Dr Murphy he changed the way I see. I have an eye condition that causes me to see multiples. The solve for that is Scleral Lenses. They are very expensive and I got several pairs from Clarence Eye Center. For the first time in over 10 years, I was able to see clearly and only one of everything! He charges a $250 fitting fee for each eye, at least he did last time I last got lenses from him. This was to include the fitting fee for each eye including all scans to properly fit them as well as free follow ups for each eye to get the fit just right. The last pair I bought, on the last fitting, which should have been included, they billed my insurance for a routine eye exam. When i called to inquire they apologized but said they would not retract their claim from the insurance company. They offered me a "credit" for my next routine exam. I explained that I go to Fichte for routine eye exams and that I only see them for my lenses. They still refused to withdraw the claim. I could have at that point pushed to claim insurance fraud on them but since i just got resolved with my vision for what is usually a year or more i decided to not embarrass them with an insurance fraud claim. I figured that i would just find a new Scleral lense provider in the future even if I had to drive an hour to see them. Now, I am in the process of getting new lenses and my new provider reached out to them to get my records to get a baseline and not have to start from scratch and they have told my new provider that they cannot help them as they never did any scans of my eyes. That is a blatant lie since they needed to do the scans to fit me with the lenses. Moral of the story, Scleral Lenses are life changing, just don't go to Clarence Eye Center for them. Save yourself the headache and seek out a different provider.

Dr. Niles is wonderful but his office is a nightmare. Calls never returned and questions never…read moreanswered. My guess is that the staff never brings the questions to him and they answer. Beware of the worst run office in weatern,NY!!!!! Doris N

I had cataract surgery over 20 years ago. I went from 20/400 to 20/25 vision with no issues to this…read moreday. Not having special lenses for reading I somehow don't seem to need them. Wonderful surgeon.

I have had ongoing care with Dr. Stephen Pollack for many years and most recently for cataract…read moreextraction. Both Doctors Pollack are excellent and professional in their care and treatment. Questions are thoroughly answered in a language and manner that are easy to understand. The quality of care is the very highest as all possibilities are checked out to provide the very best solution. The experience with the office staff is likewise very coutreous, professional. The staff is available to help answer questions and to adjust dates and times when needed. The voice of Dr. Pollack answering the phone with a recorded message in his own voice reveals the personal, caring touch that this establishment provides its patients. I am entirely pleased with the attention I have received over these many years and I'm very grateful for the good care that has been given to me by both Doctor Pollacks.

I have been very pleased with all the Dr's at Pollack Eye Care. They are very patient and took the…read moretime to listen to my specific needs and then provide awesome service. My entire family comes here.

Dr. Schoene has taken care of my eyes for over 20 years. She has always been caring, thorough AND…read moreprofessional. I have many friends and family who also see Dr. Schoene. The only complaint I've ever heard is that since she joined Atwal's practice the office staff messes up appointments. Dr. Schoene is a wonderful doctor!

0 of 5 stars for Dr Karen Schoene. I saw her two weeks ago as she was a fill in for my regular eye…read moredoctor. I had a sharp decline in my eye sight in one eye. I made an appointment with Schoene as my regular doctor was away. As soon as I walked in the room the doctor was already confused and frustrated with me, literally as I sat down. She refused to listen to the patient (me), and would not let me explain why I was there. She kept misdiagnosing me with newly acquired halo effect, which I've had for 18 years. She checked my eyesight so rapidly- changing lenses on me with no time to even adjust or read- then would get frustrated that I would ask to see through the various lenses again. She talked as if she was superior and very intellectual in her mind. She talked down to me in a snide tone- "I'm TRYING to help you!"- I was not arguing or raising my voice, but she seemed to insist on confrontation. She actually interrogated me like I was a convict at one point when I told her one lens looked better to me- "You JUST SAID the other was better!" She was switching lenses so fast I got confused on which was which. The worst was obviously how she talked to me- the patient- but she insulted the staff and doctor in front of me also, which was highly unprofessional. She talked down about my Doctor- telling her helper in the room "See if she (my doctor) even bothered to do this test...". She said it very condescending, and was trying to cause distrust in my doctor. I have been going there many years, so I trust my doctor and realize this lady is very unprofessional. She also talked down about my doctors staff in front of me, complaining that the tech was basically incompetent because she dilated my eyes. She claimed she couldn't do a test due to it- and wanted me to make an appointment off site for the test- by the way, my doctor has the machine at her facility, and did the test yesterday- the dilated eyes make no difference for this specific test. The worst thing is I am a human being with sharply declining eyesight- I go to this doctor for help, and I had to PAY to get insulted, frustrated, get no help, and be fearful that my eyesight would worsen before a real professional doctor came back. She gave me no written information on my diagnosis, I left very confused. My doctor came back this week, and I saw her- so I am now being taken care of by a competent doctor.