My family and I are from out of town and wanted to visit Niagara Falls so we called Enzo on short…read morenotice, after reading such GREAT reviews on Yelp and Google, and asked about availability for a day trip to Niagara Falls the next day and thankfully he had a spacious Black Suburban available so we booked it right away! He made the booking process incredibly easy and was fully transparent about pricing and policy (was not surprised with any hidden charges even at the end of the trip). He picked us up right on time at our hotel and offered us bottled waters and some restaurant recommendations around Niagara Falls, which was so considerate! We are out of town so we did not really know the area very well so his recommendations made it SO much easier for us to enjoy our trip without any added hassle. He also graciously made any stops we requested despite it not being on our official itinerary. We were so highly impressed with Enzo's professionalism and character that we asked if he was available the next day but unfortunately he was fully booked (AND FOR GOOD REASON!). My family and I all agreed that this day spent with Enzo in Niagara Falls was the highlight of our trip. Definitely the best limousine and transportation service I have ever used and would highly recommend to anyone! I live in NYC but will definitely be making a trip back out here for a wine trip per Enzo's recommendation and will ONLY be booking Imperial Limousine & Transportation!

Great service! Enzo was very easy to work with and Don was great. The vehicle was perfect for what…read morewe needed. Will definitely use on our next trip to Seneca Lake.

I would recommend Elite Limousine to anyone in need of transportation services! I booked the Ford…read moreExcursion with Sheri for wine touring prior to arriving in the Finger Lakes for my birthday. She was extremely friendly, helpful and responsive. She assured me that everything would go off without a hitch and that we could trust in our driver, Roxy, to show us a good time. The night before our first day of touring, I received a call from Roxy. She introduced herself and let me know that we had been upgraded to a limo bus! I was so surprised and so excited for the next day. Our Saturday and Sunday touring wineries on Seneca Lake was a total blast. The limo bus was new, clean and stocked and ready to go for us. Roxy was so sweet, fun and accomodating!! She even got me a birthday cupcake!! I could've have asked for a better experience!!!

Nothing but good things to say about our experience with Elite. We used them for our wedding last…read moreweek and everything was perfect! Sheri was so responsive and easy to work with in the months leading up to and our driver Jim was awesome too. On time, air-conditioned and a beautiful clean limo bus with plenty of room for all. Highly recommend to anyone needing transportation services for any occasion!

My wife and I have used Executive Transportation Solutions, LLC on two occasions and have just…read morebooked a third run to the airport. We originally picked this company based on five-star reviews like ours. It is a pleasure dealing with the owner, Michael. He is a real professional who makes booking easy and obviously takes a lot of pride in his company. The drivers arrived earlier than the scheduled pick-up time, which is reassuring when you need to make a flight. Michael and the driver for our second trip were professional, friendly and courteous. We are looking forward to using this limo service for our upcoming trip.

My college daughter flight was cancelled and she had to fly in to Rochester instead of Itacha. It…read morewas late on a Sunday night in middle of snowstorm approaching. Mike not only picked her up and got her to Itacha safely. He also went above and beyond being flexible on payment and actually notifying me of another student in same situation as my daughter and by ride sharing, saved 50%. He also communicated with me and my daughter though out the process and drive. One to the BEST transport companies in the world and I have travelled almost 10 million actual miles in my lifetime. Keep up the great work!!!! J. Charochak

We rented a 13 passenger limo bus for a group wine tour. The service was excellent, and very…read moreimportantly, the driver was on time. The bus was clean and ready to go, and there were no foul odors or stained upholstery. Overall an excellent experience and I would highly recommend this company.

Great service from office staff to the vehicle choices. very professional and helpful. The driver…read morewas very accommodating as well.

Our group of 7 had the most AMAZING day thanks to Ricardo! He arrived early for our reservation…read moredressed as Freddy Krueger which was such a festive touch for October. He decorated our van with balloons and bachelorette banners for our sister. He went above and beyond carrying goodies from each of our winery stops back to the car for us. Even during a pandemic we felt very safe, the van was clean, everyone wore masks etc. If we ever get the chance to visit again we would use Dynamite every time! Also his adorable dog, Dynamite was the absolute cutest dachshund ever and provided us with all the puppy love.

Great transportation service! Ricardo was communicative leading up to our trip and great during the…read moreday. We booked dynamite for a 6 hour wine tour in the finger lakes. The van was clean and comfy, it fit my group of 6 people perfectly. Ricardo was very nice and got us around to all the places we wanted, and was knowledgeable about the wineries in that area. He brought his little dachshund dog named Dynamite with him, which was welcome addition to our van. Would definitely recommend Dynamite Limo and would use it again if I am in the area.

Once again we had an amazing experience with esteem limousine! We had Dave Best this time! He was…read moreAWESOME! His last name sums up the experience that we had , the BEST! We spent the day laughing with him on the whole ride to all of the wineries/breweries! This will be the company we always book on our trips to the finger lakes , great service , immaculate limos, fun atmosphere and a Great Way to take in all the scenic views and sip on some drinks.

I decided on Esteem Limousine because of the friendly interaction on the phone and very fair…read morepricing. Our driver Dave truly went above and beyond for us. He reached out ahead of time with ideas on how we could surprise the birthday girl and even purchased a lantern for her to light and release in honor of her special day. He was so patient and nonjudgmental which was so appreciated, and we cannot wait to book with him again in the future!

Very disappointed, hard to coordinate, unclear communication and then the night of they sent the…read morewrong limo. The owner chuck refused to make this right. Tried to come to a reasonable agreement however he is rude and dismissive. He does not follow through on promised services. The photos show what they had promised to send and what we received. We paid 1400 with tip for something you would rent to take you to shuttle to an airport.

Charged my credit card without my consent and prior to signing the contact. I decided to not go…read morewith them since they we're a disorganized mess but they charged me anyway. I had to dispute a $1,200 charge with my credit card company and report them to BBB.

Driver was right on time and very pleasant. Was a safe driver and got us to Manhattan the quickest…read moreroute possible on one of the busiest days.

From the owner: GLS Executive Black Car Service specializes in black car service, airport transportation, corporate…read moretransportation, wedding transportation, wine tours, and private event transportation in Victor, Rochester, and surrounding New York areas. Our fleet includes luxury sedans, SUVs, and sprinter vans operated by professional chauffeurs available 24 hours a day. We focus on reliability, safety, and premium service. Call 855.445.7546 today for professional black car service and airport transportation in Victor and Greater Rochester. -- We are the only black car company in NY State that has an office at an FBO - we just moved from Farmington, NY to AV Flight at Rochester Airport effective 3/1/2026 --

used this company for our wedding this past July. I did research other ones but this company seemed…read moreto be the most popular and other people I knew loved them from past events. they also were the most reasonable in price. I could tell when other companies were about to rip me off so I knew I was making a good decision. We were able to check out what they had to offer and had to go to their Leroy location to check out their fleet. we were able to be offered their newest bus which was super nice and I felt lucky. they all different sizes but I felt comfortable with the bus that could fit up to 22 people even though I had a party size of 11. I wanted to spread out and be able to stand up, especially in a dress! the driver we had was great, the only mistake was when he went to the wrong address to pick me up. the guys were fine when they were picked up, (and you'd think Id give a bad review because this is a thing that would really piss people off), however it worked out in my favor. I was running behind anyway getting ready and the timing of when we got to the church turned out to be perfect. I believe we were only 10 minutes late. the mess up happened when the driver typed in his gps it came up as a rd. instead of a dr. so he went to a different town and he caught his mistake. he apologized profusely and was great the rest of the day. the limo bus was clean, temperature was perfect and hook up for music worked (I know this can be problem for some) and they provided plenty of ice and cups.

DON'T BOOK WITH THIS COMPANY!!!!! Booked with this company for the Usher and Chris Brown concert in…read moreSyracuse on 8/1/26. First off the vehicle couldn't maintain a Bluetooth connection and music is a big aspect of the party bus experience. Then the vehicle broke down blocks away from the venue so we had to walk. One of the girls in my group ended up breaking a heel because she didn't factor a 2 mile walk in when choosing footwear. She ended up missing part of the shoe because she had to change shoes. When I called the day of the rep was rude and dismissive. They ended up getting another vehicle that also didn't have stable Bluetooth connection. When I talked to them Monday they told me we were only inconvenienced for an hour and offered me $165 of the $1243 that I paid. I understand things happen but at least make it right on the back end.

We had an incredible time on our trip with FL Limo and Coach. Booking was very simple and easy. The…read moreprice point was excellent and they had many options. We booked a van to bring ten of us to different wineries around the area. We had already chosen our wineries, but if you want them to help you choose they also can do that. From the second Tammy B arrived we knew it would be a great trip. She was so professional and even brought us a special wine grape necklace to pass around our trip. I had been planning and stressing all week and Tammy immediately told me to relax and that she would take over. Tammy adjusted wineries times when needed, managed to squeeze an extra, brought us to special photo spots and entertained us all day long while still giving us space to enjoy our time together as a group . She is truly a gem! At the end of the day, Tammy had created us all little tokens to remember our day by. We had a wonderful day and would book with FL limos again in a heart beat.

TERRIBLE customer service! DO NOT USE THIS COMPANY…read more Booked a trip months in advanced. Cancelled a mere hour later. Wouldn't give a refund of the $200 deposit, instead a in-house credit to use within a year. There goes 200 dollars down the drain all because they can't find it in their heart to give it back after an hour of booking an appointment months in advanced. Argued with Jen over this and she was terrible. Emailed the owner... got zero response. Contacted the better business bureau and they lied to them. I wouldn't give this business the time of day. Overpriced assholes.