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    Legendary Specialty Imports

    5.0 (1 review)
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    9 years ago

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    Evans Auto

    Evans Auto

    4.1
    (21 reviews)

    I have a hybrid lexus which are quite involved to repair. I found…read more rick thru Yelp.. I was very satisfied. I had a problem with my hybrid system. that is scary if your not a tech head.Rick was fabulous. they repaired it in 1 day and at a very fair price. they are very able and professional their business if very clean and so are they. they shared their research with me ab=nd I learned a lot about my car I didn't know. I am switching to them.I have had my current mechanic for many years but he doesn't work on the battery system. they do. plus I like them.

    I don't usually leave reviews, but this experience felt misleading and unprofessional from a…read morepricing standpoint. I was originally quoted one price for the repair, but later I was told the cost went up because I "needed hoses added," with no clear explanation or proof provided for why those parts were necessary. There was no documentation, no visual inspection shown, and no real breakdown to justify the added work--just a verbal claim that it was required. On top of that, the final charge ended up being more than 3x what the same OEM part is listed for at Ford, which raises serious concerns about how the pricing was marked up and presented. The issues didn't stop there. This happened on a Friday. I was told my car would be ready before 4:00 PM, but around 4:30 PM I only received a last-minute text update. I arrived at approximately 5:09 PM, and the shop was already closed. There was no one available, no way to speak to anyone, and no reliable way to get updates or access my vehicle. Because of the timing and the fact that it was already Friday evening, my car would have been stuck there all weekend until Monday, which directly affected my work schedule. I had to go out of my way to find and contact the owner myself just to avoid being left without my vehicle for multiple days. While I did get my car back, the overall experience felt inconsistent, poorly communicated, and not handled in a transparent or professional way

    Gettel Toyota of Lakewood

    Gettel Toyota of Lakewood

    2.2
    (177 reviews)

    I scheduled my maintenance appointment (oil change) for the first thing in the morning since, in…read moreprevious experience with maintenance appointments at dealerships, even very routine things seem to take quite awhile. This was my first time coming to this dealership since I recently moved and didn't want to drive as far. There was a line of cars with the same idea as me -- but, as soon as they opened, I noticed a difference in the efficiency of how they handled their earliest customers. Every employee I interacted with was welcoming; chief amongst them, Shawn, my technician. He was friendly, communicative, and clear. He provided a time estimate and completed the service in that timeframe, and he directed me to where I could wait, find refreshments, and also walked me back to my car (at other locations, I was usually given my keys and would go find my car on my own). It was a near-ideal experience for something as mundane as a maintenance appointment, and I will definitely return.

    Not a fan of car dealers, or of Gettel dealerships in particular, but we had a successful visit. I…read morewas helping someone buy a new car so we stopped in. Fernanda helped us and she was excellent; knowledgeable about the products and friendly. We test drove three and decided on the Prius limited edition. They had one available with all the right features and colors. We negotiated a bit with the sales manager. Surprisingly he came down quite a bit from the initial price he offered. The entire process took and 4 hours.

    Legendary Specialty Imports - car_dealers - Updated June 2026

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