Hi! Recent resident here, I lived here for a whole year until last week upon my leave because my…read morelease was up. I am writing this review because I simply wish I knew a few things. If you're reading this, lots of good luck to ya. I was on the first floor in a one bedroom. I will say people have been nice! Shout out to the office, the same people never stay, but it's always been positive and smooth. Pros: 1. Super close to everything I needed. QT is awesome, Wal-Mart, HEB, try Porkys Tacos! Right off the highway, easy trip to work. 2. Walkable, people are pretty nice. Everyone minds their business. Please note that the new crew who came in seriously cleaned up the property and are trying things I see like painting, tree and garbage clean up. It used to look BAD and messy. They have a good yard crew to take care of the property. Cons: 1. My building was right beside highway 1604. If you don't like noise like honks and traffic just try not to get a building close to it. 2. Bug infestation. Now I understand some people are dirty and bring these creatures with them, but this is not the case. I could not get rid of them and pest control couldn't either. Bugs in and out from behind cabinets and coming through cracks from outside. Mind you- bugs will always be around, but not this much to where they're crawling through my cabinets with food and all over my dishes. It was horrible and the main reason for my leave. 3. Water damage on ceilings and walls. My kitchen ceiling leaked once during this lease and maintenance had to go upstairs to the 2nd floor and fix someone's fridge for it to stop. Kitchen sink was dripping, but quick immediate fix there. 4. Three fire alarm malfunctions throughout the year where it would randomly go off in the middle of the night (2AM-3AM) and honestly not stop. It scared me every time, didn't like that. 5. Lost packages. I'm sorry, but worst mailing process ever. Never knew where my packages went, never got them. Mailing is just weird, sometimes packages would arrive at my door, sometimes I had to go ask the office. There were definitely two I never got. 6. Someone stole my plant off of my porch. My fault for putting it in reach, but it was a huge potted elephant ears plant and I have no idea who took it. They had to bend over and reach to lift and take it. Afterwards I bought my own security cameras for the front door and balcony because I got worried and people honestly can walk in and out of Sagebrush due to the fence that is not closed all the way at the front. There are gates, but there's no point. 7. Foundation problems, like BIG problems that gave huge cracks in the walls. I experienced having to use both of my hands/arms to OPEN and CLOSE the front and balcony door. It was either super stuck and hard to pull and open or close. Not fun for a girl if she's using her shoulder/foot to open a door. 8. To be honest, I did not enjoy paint peeling from inside the shower tub and bathroom sink. I guess they just painted over it, but it was awful. Overall, $1k+ for a one bedroom with these conditions is not worth it at all. Best of luck to you! (:

Place ain't luxury but it'll do if you like ur whole apartment leaning. no joke my wall were just…read morecracking on the daily maintenance said and I quote " I mean, I could patch up the cracks, but they're just gonna come back " most of the doors aren't aligned so you have to lift and twist to shut a door. Gates are always broken I've had my car broken into absolutely ZERO security or cameras anywhere they could possibly be useful. but they have the stones to charge for property protection. the new owners or manager is a scammer for shit sure my lease is up on the 6th of March and my itemized breakdown for the months totals in 314.96 but yet trying to me 1200 and can't tell me why. I mean this with all due disrespect don't move here save ya bread an go find you some real luxurious apartments these clowns couldn't even afford a new sign. They put a tarp over the old sign, but bought a golf cart with fucking rims a lifted it to drive people around that terrible pothole ridden complex. Again dont

Wont be giving any stars if I could! Management is very unprofessional, never answer the phone!…read moreOffice staff is always being changed never the same people.

I have a housing voucher from the same company that manages this apartment and I qualified for this…read moreapartment, I would not need income. That is why I have a voucher. I am disabled. I was still denied very rudely. The older Mexican lady was more helpful and kind than the white woman. The white woman has very cruel energy. Even when I called the housing voucher coordinator she was shocked and upset that I had to go through what I went through. She was lost as to why that woman denied me.

I have been a tenant since October 2022 and have had an unresolved ceiling leak since November 2025…read more-- now 8+ months despite multiple reports. As of July 2026 my ceiling has physically fallen open during rain, I have two active leaks, and management has confirmed foundation issues affecting the entire building. Dark discoloration consistent with mold growth is now visible along broken ceiling drywall edges. Multiple requests for early lease termination have gone unanswered. I have been in contact with City of Converse Code Compliance. Document everything if you live here or are considering it.

I had a really good experience working with Jasmine and the leasing office. She's the new property…read moremanager and was super helpful, patient, and easy to talk to throughout the whole process. She explained everything clearly and made things way less stressful than I expected. What I appreciated most was how willing she was to work with me and find a solution. You can tell she actually cares and wants to help, which made a big difference. Overall, great experience , definitely recommend working with Jasmine and the team.

MOLD IN HVAC! Management does not care about residents. Takes forever to get anything fixed. After…read morea long meeting with them about the mold in the hvac they came and measured the vents to replace them. No attempt at trying to figure out why there is mold in the HVAC system. They will lie straight to your face.

Predatory. Do not do it. Last resort . So many issues with maintenance. Had car towed and because…read morethey contract with San Antonio instead of Converse cost 322. Instead of registration with license plate they use a little tag. Maintenance laziest around. Office cares nothing about tenants

I am areal estate agent and I called Amy to let her know that my client had obtained a new job and…read morehad to start work on Monday. I expainedI would need a fast turn around. I sent my client here and he was so impressed with the service delivery and the apartment he would be getting. He applied on the spot with Amy. He loved the property and location, since he works on the northeast side. True to Amy 's word she got my client approved and the move in was within two days and in time to start his new job.. I so appreciate her efforts. I will definitely send more clients to Amy. And the rents are so reasonable. Demi the Locator

I'm very thankful for Amy on the seamless application process.Amy was wonderful and explained to me…read morewhat I should know since it is my first apartment. She answered all my questions and love the property and apartment. Very clean .. great special and great price.

Lived here for a few months now. Good structure, fairly good price for what you get. Great front…read moreoffice. Overall, very satisfied and yes I would recommend it.

This is a wonderful place to reside. I've lived here for several years and have to commend their…read moremaintenance crew with a special shout out to Ronnie. He is so nice and professional. As much as I dislike having to submit maintenance requests, I'm always happy when Ronnie shows up as I know he will get the job done. Great crew here at Lookout Hollow apartments. Keep up the great work!!!

NRP group has let to respond office is comprehensive although veg…read more Apartment clean and new Neighbors are iffy

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the management made it appear that we were important during the tour. however, the communication…read morefrom the office is non existent. it's disturbing that you make complaints or share issues with your apartment and they don't care to fix the issues. disappointed is an understatement.

Your apartment will not be moving ready. You will be greeted with an infestation of roaches. Then-…read moresquirrels and rats will get into your apartment. Bambi, April, Matt and Chris are all awful. This place has had new management four times in the past five years. If you wanna live in an overpriced apartment that's infested with roaches then by all means move in. But do yourself a favor and find a better apartment. When we moved in, we gave them a list of things that were wrong with the apartment. When we moved out, we were charged for all those things plus wear and tear. When you move out, you will be given an outrageous bill. Living here was a nightmare, and I'm glad to be gone. It is honestly a horrible community with way too many rules that they don't even follow themselves. They have had somebody come out three times to try to fix the pavement and they failed three times. We never had any type of peace living in this apartment and neither will you. Look somewhere else. It took about three months for the staff and us to find where the roach infestation was. Until then, I was not able to move in all my stuff into the cabinets. It was just a horrible experience living there. We never had a point to where we felt settled because All of a sudden squirrels started entering our apartment. I could go on and on about what's wrong with this place but I'm done wasting my time. I just wanna warn everybody not to move here. You will regret it. We had to do our own pest control and had a dead squirrel living on the roof of our doorway. It stunk for weeks and management came by to give us a $50 gift card. What a slap to the face. These apartments will play you and then switch the narrative. Absolutely disgusting and awful place to live. Horrible maintenance. They need to be re trained and you need to hire new managers and leasing agents. HORRIBLE! I will be posting pictures of the roaches and squirrels on Google, yelp and every outlet I can. Shame on you all. Nothing but a disgrace and disappointment as a human being. You all have no moral compass.

It is a beautiful place to live! The leasing managers were nice and officiant! I wouldn't have it…read moreany other way. Thank you Montage Apartments for giving my daughter and myself a place to call HOME!

wouldnt live here ever again maintenance take over 2 weeks to get to you and sometimes they'll take…read morea month you could be sitting there with a broken facet after storm and put in a work order ns they still will go to help someone else even though you put in the order 1 month before he'll my apartment has roaches and we explained to them we didn't have roaches at and their first comment was we can't do anything about it but they know where the roaches are coming from smh

Don't move here!!! Brenda and her family are corrupted and will have you living bad…read moreconditions.She's nice when you sign the lease,once you get the key she is a you know what on wheels.Her and her family patrol the apartments like a cop and will call the cops on you if you have friends over to visit.She ask for your friends name and looks them up to see if they have a criminal record.Mind you their only visiting not bothering no one or disturbing the peace.Converse police are so sick of her calling for unnecessary reason that they literally had to address her and her mother.My ceiling was leaking for 4 months and she never budge to have any urgency to fix it.Water was in my walls,Mold set in,water on the floor every day.But oh she's gonna roll up to your front door for the rent if it's late. I told her she'll get her rent when she fix my leaking ceiling.She has illegal family and friends who live in her apartment complex do maintenance halfway work. I left because the living conditions were horrible, my children were not comfortable being retrained to not play in the front of our apartments,they have roach infestation,and my peace of mind is not worth it dealing with Brenda's demons.

I came to visit a friend & was driving my husbands work truck which has junk in the back & couldn't…read morefind her building so I stopped to call her well apparently the owner was following me and got out her truck and immediately said don't be dumping your junk on my property bitch! I tried to explain to her I wasn't dumping trash I was looking for someone's apartment and she just kept yelling at me whatever b**** you can't afford your fu**ing trash! I'm calling the cops & telling them you're dumping shit. I asked her if she saw me take out anything from the truck & she just kept insisting that I was going to. I told her go ahead & call the cops because I didn't throw anything and wasn't going to. I own a home & can afford for my trash to be picked up but that's besides the point. I wouldn't want to live here at all with a owner who speaks to my visitors like that. She was very rude & unprofessional and had a very dirty mouth cussing me out while I had my daughter in the car with me.