Yay! After moving here from Raleigh, I've finally found my new salon in New Bern! From the ease of…read morebooking my appointment online to the staff's friendly greeting upon my arrival to Shelby's understanding of my expectations for my pedicure, I was extremely happy! Now I'm beach ready! Thank you Shelby for taking the time to get to know me. I'll definitely be back

The massage was really good. David, the masseuse, was excellent. I highly recommend him…read more My only complaint is with the booking, they highlight a trifecta of massage, mani and pedi, but when I try to book it there are no available appointments even into March.

Amazing !!! Yeah I'm a dude but I take care of my feet and…read morehave gotten pedis all over the world for the past 20+ years. This place is in my top 3 all time ! Pedi and chair massage were awesome and my wife's French manicure was in point. Highly recommend this VERY CLEAN and well run establishment!!

i have given this salon now 3 chances and I WILL not be back. I've had dip nails for 10 days and…read morethey are all peeling up in the corners. I am not rough on my nails and have never had this happen. A dip manicure also costed $75 before tip

Best service I've had in a while. The staff were so nice. The girl named Lola did a great job on my…read moreFacial. She made it a very pleasant experience for me. Pearla was amazing , such a sweet spirit. She was doing it a little rough at first and I told her and she made it more comfortable for me as soon as I asked. They had snacks for their customers, drinks, and great customer service. I think this is a great place to go for a spa. I've realized when you read reviews , you have to understand that everybody have different standards and expectations, and are used to different prices. For me, THEY WERE AWESOME!!

Beautiful ! Excellent service! Not nearly as expensive as you think…read more I am not the kind of girl who goes to a salon. But my husband's 50th birthday stumped me. The idea came to me to get him a massage for his chronic back pain, so I asked around. Dun Artie kept coming up. Then I looked online. Also, great reviews. When I called, they were are helpful and nice as possible. They helped me schedule a massage perfect for a first time, kinda shy, great guy with neck and lumbar pain. Only $50! Plus, tip, which I was delighted to provide. When we first arrived, they were just wonderful with my very wary spouse. While he was giving me the stink eye, the woman who met us continued as if she couldn't see it. She took control in a polite, professional manner that almost put him at ease, but not quite. She addressed his concerns before he could even voice them. I still wasn't sure how he'd take it, but without even asking they led me to a beautiful waiting area right off the massage rooms. He was beaming after, and now can't wait until his next, already scheduled massage! His chronic pain has let up "a lot" for the first time ever. I was thinking he would need those awful shots again, but maybe, just maybe, not. The entire salon is beautifully and tastefully decorated in that earth tone, minimalist style that I find so peaceful and relaxing. It is beyond clean. It is immaculate. Each area is separated from another area to minimize noise and distraction. The attention to every detail was very impressive. I had to ask where the hair salon was! Why! Behind this door! There is also a shower and sauna, and everything you would need to leave this peaceful place and rejoin our busy, loud, dirty world. We have already booked massages for both of us a week out, and I'm going to let them style my hair. I usually hate hairdressers too and it does show, but this place, it's aura of peaceful competence inspires me to go for it. Really, when I think of the money we spend going out to eat, online...I'd rather come here! The peacefulness just stays with you. Guess you could say that one trip converted me. I can't wait to go to the salon!

They were amazing and friendly. She took her time and asked questions about what wanted done. She…read morewas very patient and my nails turned out perfect

One month with no refill and still going strong thanks to Kim's amazing skills. I can't wait until…read moreshe's back from vacation so I can get a fill!

I broke the fitting that connects plpe to the spa motor, I went to Big Kahuna for a replacement. I…read morewaited for about 20 minutes until I was waited on. I got the part, which had no price label. When I got to the register, and was told the 2 inch half union was $35.83, my jaw dropped. needed the part, So I bought it. When I came home I got online and looked at the Spa Depot website, there was the same fitting for $5.95. If you want to get ripped for parts or any other Pool or Spa product go to this store. Stay away from the store...... Ref: https://www.spadepot.com/Pump-Union-2-P702C716.aspx

Exceptional service!! From the ownership to the office team, the service department, and the…read moreconstruction crew I cannot say enough!! Absolutely hands down the best around! These guys know their stuff!!!

Omg! what an awful job! They should not be charging full price for acrylic nails!…read more They messed up our full sets so bad and we both got something so simple and they didn't get it right! I wish I had got their names. my nails are horrible! absolutely horrible

My experience was fabulous after going to another place several times previously that would not cut…read moreout my ingrown nails. With that being said Brilliant was amazing they got me back into tip top shape and I will stay a regular here going forward for my regular pedicures, brows and occasional manicures. The staff is always very friendly. Definitely satisfied.