My alternator was not charging anymore so I bought a new one and did all the wiring myself. Well it…read morestill wasn't charging my battery so I took it in to Roy "the professional "! He lied and told me that the alternator was bad so they had it overhauled by someone else. He also told me that they replaced all the wiring. WRONG!!!! I did all the wiring myself and have all the pics to prove it! I have recordings of him admitting he was lying! Highly recommend not going there! You could see the disappointment of his 2 employees! Greed gets you no where!!

Once again, Roy, the owner went above and beyond to help my son acquire a used truck…read more He took the time out of his busy day, short on staff to test drive and go over the vehicle. Making sure it was a safe and sound purchase. That's why Roy and his team at Alamo Speed Shop have been my go-to for 30 years.

As always, TEAM GUNN HONDA came through with flying colors. I came in on a busy Saturday morning…read morefor routine service on my vehicle, and the team got me checked in quickly and into the queue right away. While Ms. Chanti was assisting me, she noticed there was a recall on my vehicle related to an issue I had already experienced before the recall was officially posted. She took the time to explain how I could contact Honda and possibly be reimbursed for the repair -- which was a significant amount and greatly appreciated. She also informed me about an updated part that needed to be installed, and the team completed that while finishing my routine maintenance. In a short amount of time, everything was completed and my vehicle was fully updated. I was extremely impressed with everyone's professionalism, customer service, and attention to detail. The free coffee, comfortable waiting area, and outdoor seating were also a nice touch. The team at Gunn Honda is outstanding, and I always look forward to having a positive experience there. Special thanks to Ms. Chanti for truly going above and beyond for the customers.

Been here a few times and my recent visit was a poop show! I came for my usual oil change and got…read moreAlbert. He recommended all these services to me without even checking my service history. He also recommended an alignment based solely on the look of my tires. I asked the technician if he could at least test my alignment to know for sure. Come to find out that I didn't need an alignment I told Albert that I didn't trust him and he stressed that he was "a Christian," which means absolutely nothing to me. If you gotta tell someone that you're something it usually means that you're not. At the end of my transaction, Albert gave me a white doll that says, "Jesus loves me." Completely inappropriate. What happened to the other guys who worked in the Express lane?!?!

.DO NOT USE THIS COMPANY!! They ordered the wrong item for our truck and refused to return it…read more He showed us a picture of the part he was ordering. The item matching the picture DID NOT arrive. His response? "You should know the part number". Aren't you the expert? Apparently not. If I order something from any other company in America, and the item does not match the picture when it arrives, they return it. Yet this "veteraned owned company" wouldnt. THEY made the mistake and would not make it right. The owner will likely make up some lame excuse like the rest of his crappy reviews. HORRIBLE SERVICE. You will lose a lot of money and regret it.

Joey and his team installed a rough country 6" loft kit and wheels and tires on my Sierra. They…read morewere thorough and upfront about the length of time it would take to complete. Pricing was fair, as I won the lift kit at the CCA annual banquet (Joey donated it to be auctioned off) I choose bigger wheels and paid the difference, Joey was easy to work with and helped me find the perfect wheels that would fit my truck! My only complaint was that there was some cutting that I wasn't expecting and I needed to add a Mudflap delete kit. But that's not a real complaint.! They stand behind their work and I will absolutely use them again if I ever need another lift!

I made an appointment online for new tires but when I called in to verify it turned out the part…read moreorder for the tires had made it to Dominion's parts department, but the appointment time hadn't made it to the service department. Instead of just scheduling me an appointment and moving on, the manager - Chris - went the extra step of trying to figure out if there was a glitch in the system in order to get it repaired. Everyone was super professional and extremely helpful. The problem was addressed and resolved within 15 minutes. I couldn't recommend this place highly enough

I love my Lexus but service at this location is horrible. Went in to get a basic oil change…read more When I arrived there was only 1 car checking in besides me. Probably 6-8 service directors all in their offices and I waited 10 minutes to get any help. Then I was told it would take 2 1/2 to 3 hours for the oil change. I left. While I love Lexus this will be my last one unless I move and change dealers.

WAP! San Antonio's got some... I think this is the place…read morethat Meghan Thee Stallion was rapping about. This pick-a-part place allows you to look up on the hi-tech online website to see what their up-to-the-minute inventory looks like, in order to save you a trip out here. Then, you can come out and borrow their wheelbarrow or cart and pull off whatever part fancies you. I sold my old car that was barely running to these guys. They gave me an easy out for selling the car- no test drives, no lengthy questions, no asking for all the parts receipts for every gadget I put in there. I called, and they set up a time to send over a wrecker. The driver was punctual, professional, and professional. Within a few minutes, I had a check in hand and my car was being towed away! Bye bye, meatball! It was a little sad seeing my car get carted off, but I smile when I think about how my tires and rear differential are going to get many more miles, thanks to Wrench a Part.

Melissa was wonderful. She made selling our vehicle so easy and was so knowledgeable and courteous…read more James

Bought a new car and asked to have someone fix a rattle in my car . Would not even look at it even…read morethough they were putting window tint on my windows the same day Would not buy here ever again because of the service department

This dealership gets a 5 star review from me simply for being a no BS dealership. They do not add a…read morebunch of bogus fees to their cars (in my experience). Preston was my sales guy. He was super knowledgeable while also being non pushy, which is exactly what I needed. I wouldn't hesitate to buy from them again!