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    Lekshmi Venugopal, MD

    3.5 (2 reviews)

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    Our Medical Center

    Our Medical Center

    3.4(5 reviews)
    0.9 mi

    STAY AWAY!! THEY DON'T CARE ABOUT THEIR CLIENTS! Made my appointment for my daughter on Jan 5th…read more Was told I would be emailed paperwork but never received any. Got distracted with life since my daughter suffers from severe OCD ADHD and Depression and was in and out of the ER with her. Was counting down the days till we finally saw the doctor in hopes we would get some help finally and received a text message on January 30th confirming her appointment on February 6th. It told me to log into the app which I thought this was where I would fill out the paperwork. So I downloaded the app but there was no doctor or appointment info on there. I reached out via text and left a voicemail message expressing my confusion and concern for not receiving paperwork as her appointment was soon. Never heard back. Called again the next day and left another message. Someone finally called me back to tell me that my appointment had been canceled because I didn't fill out the paperwork within 72 hours back on Jan 5th when I made it! I was shocked and confused since I just received a text confirming her appointment and also upset since I never received an email either. She claimed that she sent me emails but I asked her why not call or text me to see if I received them since I clearly wasn't responding to the emails? She avoided answering that question. I pointed out I left a voicemail and never heard back which she said she never received and then I gave her the number of the text confirmation and she claimed it wasn't from their office. I asked to please ask the doctor if she could squeeze her in since we waited for so long but I received a text message the next day saying she couldnt get her in for months and referred us to other places. This is how much this office cares to have you as a client! They don't want to take any accountability for their lack of communication nor do they care to fix their mistakes. Would not recommend!

    Dr. Cecilia Berumen provides me with compassionate, individualized care. Each visit has brought me…read morecloser to long-term goals. She helped me get back on track with my proactive mental health treatment, my career, and personal relationships. Our Medical Center has proven over and over their commitment to their patients. I would recommend Cecilia to anyone in need of direction. Best wishes to you all!

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    Our Medical Center
    Our Medical Center
    Our Medical Center

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    Values Based Psychiatry - Finding quality mental healthcare is challenging, we offer appointments within 1 week.

    Values Based Psychiatry

    4.0(4 reviews)
    2.6 mi

    My daughter has been with Sarah for over 5 years and she is hands down amazing! We have been…read morethrough anxiety to a life-changing crisis back to her being healthy and thriving happy everyday it's amazing how Sarah has been there hoarding my daughter the entire time and the hours that she has made herself available to assist is heartwarming! It is very rare to find someone in the medical profession that will go far beyond expectation For the Love of their patients. As a parent I can say she is definitely one of the Angels God placed in our life path. Worth every dime paid and so much more!

    I've been charged for the appointment that wasn't provided because first it was rescheduled, but i…read morealready paid, then I didn't hear massage, and she being late told me that I was late when no one called me, at the moment when I was available to talk. She has forgotten about an appointments for couple of times but at the moment when she didn't call me. I was massaging her telling that I need an appointment as I was out of medication because appointment was rescheduled, I also called her office twice. Later that day, I've been sent second invoice for the same appointment that didn't happen. Additionally, she left me without medication right before the weekend, so I can't find another provider for couple of next days. That's just super unprofessional knowing that I strangled with migraines and extremely busy with business. I just can't imagine how I'm going to feel until I get someone else. Last year I've asked her to do an evaluation for test, I've been waiting for 2 months. Reminded her numerous times, she did it almost at the last day. I thought I would miss the deadline. PAY AFTER THE APPOINTMENT, NOT BEFORE

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    Values Based Psychiatry - Sarah and Vanessa are dedicated to helping you. We offer HIPAA compliant text messaging in between your appointments.

    Sarah and Vanessa are dedicated to helping you. We offer HIPAA compliant text messaging in between your appointments.

    Values Based Psychiatry
    Values Based Psychiatry

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    Lekshmi Venugopal, MD - psychiatrists - Updated May 2026

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