Their therapist Karen Dumas is the best. She has helped me on more than once to get back on my…read morefeet. The best!!!

When I have need of physical therapy, I gladly head over to this location. Each time that I have…read moregone for treatment in the last three years, I'm confident that I'm working with a talented and professional staff. Kudos to the two therapists that I rely on for primo care: Karen and Kristel. I must point out that the interns/aides that have assisted me are also top-notch. There's not a bad one in the bunch. Our running joke is that I look forward to getting ill so that I can visit with them again! Any day now.....ha ha.

I had my hip replaced and went to ATI after someone from ATI came to my home for a week. The…read morein-house was great and Brian at ATI in Bloomingdale was awesome and helped me regain my mobility. Everyone at that facility was super nice! Bloomingdale ATI

Was recently involved in a car accident in which I was rear ended and suffered back and neck…read moreinjuries. The PT I have gotten here is fantastic. I am starting to feel the benefits with the therapies I have been receiving. Will post an update once I am finished.

Wow. In just a few sessions I'm experiencing so much improvement…read more Amazing staff... Amazing people. Is there a way to give 6 stars??

I went to this business with a little and occasional knee pain. I have confirmed osteoarthritis in…read morethat knee. It was on a special, something like $49 or $79, I forgot which but not much. I was looking for exercises I could do to strengthen the knee. That's all I wanted. They took X-rays and told me the other knee that I have no problems with was worse! They never mentioned the special and got me for over $500. They told me all the great things they were going to do. They called it physical therapy not chiropractic. They said they could have a therapist stretch my neck. I don't have problems with my neck but I thought a little neck massage by a therapist would feel good. So, when I got there for my first visit, they showed me a leg brace they wanted to fit me for. It was huge and covered most of the leg from the knee down. For what, occasional knee pain? I said no thanks. Then I went for "physical therapy". It was run by 2 young disinterested guys who talked to each other and obviously didn't care about the job. They were definitely not therapists of any kind. Next I went for a few minutes to the supposed real therapists and I thought, oh good, now he's going to massage my neck. No way! He never laid a hand on me. Only did something with a board that I can't even describe because I don't know what it did. Nothing as far as I could tell. Next I went to the nurse who would give me a gel shot in the knee cap. She did this and at my second visit gave me some little shots around the knee cap. The next day I went to the mall and had so much pain in my knee that I was limping down bad I had to go home. That was my over $500 experience with this place. I was worried about their diagnosis of the knee I had no trouble with, that the knee cap was out of joint, so I went back to the real doctors at Northwest Community hospital and got a real unskewed xray and they said that knee was fine. I quit Body Works after 3 visits and asked for the return of my money. I had been told that my insurance and Medicare would pay most of it. Now they told me, well it's not really physical therapy, it's billed under chiropractic and Medicare doesn't usually pay for that, but we will see. Now after months of reaching out to them, they finally told me that after 3 visits my $500 plus dollars was all used up and that I owed them even more but they weren't going to collect it! How nice of them! So go to Body Works if you want to see a real scam at work!

I was at this location from the end of March 2024 until July 08. By July I wasn't where I needed…read moreto be due to the trauma my body experience months before a surgery. But this Facility apparently was done with me. I understand going down to one day a week sessions, but what I couldn't understand was, why the deceit or run around. On July 05 at the end of my session I asked the receptionist if we could schedule my next round of appointments. She informed me my therapist wanted to discuss with me going down to one day (he was unexpectedly off after the Holiday) on Monday so she wanted to wait until I talked to him. So after my session on Monday I went up to her desk again and asked to schedule more appointments; this day she told me she couldn't schedule (apparently from Fri. - Mon. her story changed), anymore appointments as I needed to get approved first. I asked her. Approved from Who ? My therapist had mentioned the potential of Medicare being an issue. I informed I have TWO insurances and Medicare is Not my Primary, (in which they have this info.) they basically have nothing to do with this. So she says, hold on let me go check and she walked into the back, returning to tell me to call in 3-4 days to see if an approval came in. Again I asked approval from Who? (I know my 2 insurances were still covering this) She proceeded to say I had to wait for the Manager and due to the Holiday (4th of July), she is running behind so give her a few days. Really, this is how they operate? Knowing my insurance was still paying (& I even called them both to verify what I already knew), I called to schedule more appointments the next day. This particular women scheduled Two sessions for me and informed she was allowed to only schedule Two. (This was the very next day After the in house receptionist didn't want to be bothered scheduling the two allowed.) Then I was assured someone would call me to make the next set of appointments as soon as I was approved for more. She couldn't tell me either WHO exactly this so called approval was coming from. So I waited and waited, no one called. Plus the 2 I did get scheduled were 2.5 to 3 weeks away. Why does an established patient need to wait almost 3 weeks to get more sessions started? As I never heard back from anyone, I went elsewhere. But on July 22nd I received a phone call from Northwestern asking if I could take an appointment time available That day due to a cancelation. I informed I never had received a call to schedule more sessions and she informs me that they Are Indeed scheduled. I asked How? She then tells me her co-worker scheduled them for me. I asked, without talking to me? She sounded embarrassed and could only say her co worker must have thought she'd discuss it with me when I came in. I'd like to know if I couldn't do any of those days was I going to have to wait another 3 weeks to get in? So apparently it's the management who decides who's worthy of their time, they can push aside existing patients to allow room for New patients, so beware. Actually there is no really concern or care for their patients. I tried to send a letter to upper management but was only able to find a Patient Relations department for the hospital. I explained to her I did not want to discuss this with the local Bloomingdale office as they were the cause. She said she'd pass my name onto the next in charge. I never heard back, I sent a note telling the Patient Relations person that I didn't want to leave a bad review because I didn't want it to reflect poorly on my two therapists. Still I never heard from anyone. Now looking back at that environment I can truly say if you have a major issue this is not the best place to go. It's a large facility set up badly, i wanted to discuss the safety issues but no one wanted to call me and there were the bike that was positioned too close to it. Another time I had to use the Pullies directly after someone stopped using them (only one set !) Same thing with the armbike: None of the equipment is wiped off after use. No disenfective wipes are available in the therapy rooms for the Patient to wipe down. I saw a lot of Elderly people here, covid may not be raging but germs always exist. This facility has no weight bars for use and about daily I was given a Cane to use that surely was never wiped off from me or the last person who used it before me. My therapist attached a weight to the cane in which the velcro on the ends was worn down and it dangled over my face. When is it just going to fall apart onto someone's face? That's not all about the safety issues I spotted there but I'll just say I looked down when I walked I'm obviously highly disappointed in Northwestern but I think now they did me a favor because I'm in a much better place.

Excellent service. Great personnel and the best doctors working here. They are so professional I…read morehave no problems at all. I have my new insurance I did not know that I had Hmo so I need referrals for everything. So I dropped in with out an appointment asked the secretary if she can ask my Dixie to give me a referral to cover my eye visit earlier. No problem all I need to do is wait for a phone call and my doctor will fax it how awesome is that. I love this clinic

Take a seat as I have a lot to say. I was referred to PPT in Roselle following a nasty fall. From…read morethe minute I met Jamie at the front desk, I encountered professional care by personable staff. Her bright disposition brightens the most painful or dismal day. She is a terrific asset to PPT, not to mention very efficient. Dr Arpan Shah gave a thorough examination and created a treatment plan that proved to be very effective, despite my trepidation. His calm explanation was most welcome. Shueta assisted Dr Shah during my early appointments and delivered calm and careful instruction to avoid any excess pain. For the majority of my appointments Desy assisted and encouraged me with my treatment and with her vibrant personality actually made it enjoyable. I started to see results several appointments into the plan so the drag of driving there twice a week was a small price to pay for success. Jamie and Desy are the dynamic duo and PPT are lucky to have them on staff. They build rapport with patients and are very encouraging. I have never really thought much of PT however I am so grateful to have been referred here and get my mobility almost back to pre fall condition. Thank you all for your care and dedication.

Both my daughter and I have undergone physical therapy at this center in Roselle. The staff are…read morefriendly and professional. We were given clear instructions for everything and our conditions improved quickly. We will definitely return here if we need pt in the future.

My husband and I were losing hope when we came to Dr. Bhatti's practice. After trying out two…read morechiropractors, two physical therapists, two acupuncturists, two masseuses, a naturopath, an energy healer, and a sound healer, we finally found some relief for my husband's bulging disc and sciatic nerve entrapment. Dr. Bhatti has wonderful bedside manner and is incredibly skilled with dry needling and physical therapy techniques. He takes a conservative approach to treatment and shared our wishes to avoid surgery at all costs. If it were not for his care, we would still be despondent and struggling with pain. It will be a long road to recovery but we are finally on the right path. Thank you again for everything!

I've been going here off and on for the last several years. It's a great place and the people who…read morework here are very good and very nice. I would recommend this rehab place facility to my friends and family.

I have been here before for routine things but this visit was to the orthopedic department…read more Everything went exceptionally well from reception to promptly being called in. I highly recommend Dr Ryan Robin for his excellent listening skills and ability to explain everything step by step and answer all my questions. He put my mind at ease with the pain management process of ultrasound guided injection and it was practically painless.

Your doctors are wonderful. Your billing department is horrendous. They have wasted literally…read morehours of my time in follow up calls (15+) on one issue... with the worst customer service I have ever encountered. The communication is horrible. The record keeping is erroneous. The explanations are nonsensical, or non existant. There is zero follow through, and I get to start over every time I call back. Duly please, get rid of this contractor and replace them with someone competant. Your patients deserve better.

Greetings all.. I'm visiting Chicago this week and decided…read moreto book a massage near my air b n b for my birthday. Well they honored the Groupon rate and my massage therapist was the the absolute worst therapist ever! Her precision was unstable and her strokes were inconsistent. The pressure was none and she never asked me anything about my preference. I booked a 60 minute massage and I only received a 47 minute session so I'm currently sitting in my rental car writing this review as I cry real tears for a bad start of my birthday. This isn't a real soothing relaxing smell good place for spa services and the sheets smelled like curry. Never again!! This company is on Groupon

This week I had the great experience of visiting AHS. Yareli, the masseuse assigned, was wonderful…read more She explained exactly what is going on with my body & gave me a half Swedish, half Sport massage as she knew that is what I needed. I was amazed at how my body fared in comparison to others. I was shown techniques & given simple tips to improve my overall health. Yareli really pushed me to evaluate how I can better take care of myself. Regular massages covered by insurance would be an added bonus. Definitely looking forward to more massages with Yareli!

I had a Groupon for a massage here. This review is strictly for the massage only…read more I get massages often as I have a lot of muscle pain. Usually, when I go to get a massage at a Chiropractor office, they are amazing. The techs know the muscles and how they work and I always leave feeling so much better. This was not the case here with JR and I am curious to know if he's licensed? This was a very unprofessional massage. Note, he was a nice man, but his lack of knowledge in massage was evident. To start off, there was no cover on the face piece where you lay your head into. Your skin goes directly on to the leather material. After a while, my skin started to pull and become uncomfortable. When I was done, I had a red scratch mark left on my cheek. There was no rhythm to his massage. It was very random. He would sometimes do one side and forget the other side. He did absolutely no muscle work at all. None. All he does is rub the surface of your skin. Which leads to another issue. He doesn't use enough oil and he repeats movements on the same area so many times (I started to count, it could be more than 20 times in the same spot). So the oil starts to dissolve and he's rubbing your skin raw. It was actually painful. For the next 24 hours, my whole back felt like it was on fire. He also would do random pushing down, leaning into your body with pressure. I have had this done before, but the areas he did this on would cause my lower back to hurt. He wasn't doing it correctly. There were multiple times where I almost asked him to stop. But I'm too shy and stayed the entire hour. I even tipped him for his time. But when I left, my neck hurt, my lower back hurt, my skin was on fire and my face has a scratch on it. I am good to go as far as saying he is not trained professionally. What makes things worse is I tried reaching out to the office by email, explaining the situation. But here we are, days later with no response. I did some research afterwards and see that others have complained about the same person and experience. Why this office will not hold him responsible or fix the situation is beyond me. It's really too bad. The office otherwise seems like they have some great things available. But if you are not interested in making it right with your customer and don't fix the issue with your one massage therapist, it leads me to believe you are not the right place to go to. I decided to post solely to warn people not to get a massage there. I would be concerned that someone older or with back issues may leave injured.

massage was a waste of time and money. barely felt anything in my muscles. was hasty and didn't…read moretake time to actually work into the skin and muscles. felt like nothing

Hardly able to walk when I first went to see Dr. Dale. He personalized my care, eased my worries. I…read moream now back to the quality of life that I had and have the tools I need to continue to improve. I would highly recommend Dr. Dale and his team.

I've had care from Interated Physical Medicine in Roselle on and off for 18 months. I'm on Medicare…read moreand after I received MRI from an Ortho, they approved IPM for me to get Physical Therapy. Dale did his own Xrays and showed me all the structures on the screen with green and red lines for me to see what the normal position and curves should be, with both sets of tests. The team there is Dale Mraz DC and his assistant Ellen O'Malley. The treatment plan from Dr. Dale who's certified in BioPhysics, has resulted in my neck moving "back over my shoulders", no radiating pain in my left arm and no need to apply CBD pain gel daily. My low back is much less painful by doing core strengthening exercises and micro current electric stimulation around L4 at each visit. Ellen supervises positioning the repetitions to ensure proper alignment and follow through. They both are always very welcoming, manage several patients in the PT space like a well oiled machine and I truly enjoy going and having their company when I'm there. I highly recommend them to any patient, any age for whatever ails you!