As a patient of this doctor for over five years, I have always been treated with the utmost concern…read moreand respect by both the doctor and the office staff on every visit and phone call. Dr. Venugopal is a warm, caring doctor who has treated me for stress, anxiety, panic attacks, PTSD and clinical depression. She works closely with me to make sure my needs are addressed in terms I understand. She encourages questions and is very patient. She closely monitors my medication to ensure I am neither over or under medicated. She encourages my active participation in my treatment. I highly recommend her.

Dr. Venugopal is a very good doctor who is very knowledgeable. I also think she is conservative…read morewith medication, which makes her a good doctor (in my opinion); however, her staff is HORRIBLE. I find her receptionist to be rude and lazy most of the time. She refuses to call in scripts and makes me call my pharmacy and make the pharmacist call in ALL requests to the doctor. I've never dealt with an office who won't give the doctor a script request. I find the receptionist lazy and very inefficient. Often, I have to keep calling the office and asking if the refill was called in. I've been told by the receptionist that she will NOT contact me when the script is called into the pharmacy, and I can just "keep calling your pharmacy until it gets there." HUH??!! When I tried to explain to the receptionist that this is a very inefficient way to know when I can pickup my daughter's meds, she replied, "it's the only way, because I don't know when or IF scripts are refilled." Then, "sleepy sounding receptionist" hangs up, and I spend the next 5+ hours trying to guess when to pickup my daughter's meds, and if they've even been called in at all. The receptionist also blames ME when she never returns my calls. When I finally get upset because I can't get the office to call me back, the receptionist says, "I left you a message. You must not have gotten it." This excuse worked the first and second times, but by the 3rd time, it's just annoying. Even when I explain that I don't have any missed calls from the office and NO messages, the receptionist than blames my phone and says "something must've happened." Huh??! No, nothing "happened" other than I can't seem to get returned calls from this office. Today, after waiting for 2 days for a return call, I was told "sorry, the doctor already left for the day, so you will need to wait another day before she can call in medicine for your daughter." So, tomorrow will be DAY THREE that we wait, when this should really take 5 minutes. It might be time to search for other options in St. Charles. As I mentioned, Dr. Venugopal is a great doctor, but if you want to see her, be prepared to fight with her receptionist to get refills, appointments or returned calls (and be prepared to be blamed too). I've had experience with other psychiatrists' offices with my daughter (in different places we've lived), and this office is definitely one of the worst to deal with (because of the staff).

He's an outstanding doctor. It seems he used to work at Rush University... That to me qualifies him…read moreas a top notch doctor. My therapist says she likes him and is a spunky guy. He makes jokes to ease the anxiety and tension that sometimes surrounds a psychiatric appointment. Usually easy to make appointments definitely call about two weeks in advance but for major emergencies they can get you in faster. He's a BCBS office. Not sure what else they accept if only Blue cross... Thank you Dr. Cutler for the excellent treatment.

He's a wonderful doctor and really cares. He keeps absolute boundaries and is a very respectful…read morehuman being. He'll keep trying. I miss ya doc. Keep caring for those shunned by society.

Sarah has done wonders for my daughter! She takes the time to listen (you don't feel rushed). She…read moreis down to earth and simply friendly.

Sarah is a wonderful person and therapist. She has great insight and really cares about her…read moreclients. I highly recommend her for your personal or family needs. She goes above and beyond!

This place will charge you $350 no show fee if something happens all of a sudden and you can't make…read moreyour appointment, even if you inform them. Front desk had attitude, one of the staff took the phone away from the one I was talking to and started telling me if I don't agree with their policy I should find another location. Didn't she ever learn not to snatch the phone away from someone while they're on the line??? Furthermore she said the therapist isn't tolerant of clients canceling, even if it's well before the 24 hour timeframe, and that I would have to find an alternative location if I cancel again. If they're not understanding that things happen, then how are they understanding of mental health?

DO NOT GO HERE FOR MENTAL HEALTH HELP. Very unprofessional and uncaring staff. Most of all do NOT…read moresee Dr. Amy. She is rude, dismissive, and is extremely critical of just about anything you say to her. Even if you are well informed and clear about your experiences, if you say anything about a disorder she will act like you're a faker. She is very quick to blame any communication issues on the patient, and shows zero signs of empathy or understanding. Extremely hostile environment. You're treated like an inconvenience. The in-person office is very hard to navigate, too.

My daughter has been with Sarah for over 5 years and she is hands down amazing! We have been…read morethrough anxiety to a life-changing crisis back to her being healthy and thriving happy everyday it's amazing how Sarah has been there hoarding my daughter the entire time and the hours that she has made herself available to assist is heartwarming! It is very rare to find someone in the medical profession that will go far beyond expectation For the Love of their patients. As a parent I can say she is definitely one of the Angels God placed in our life path. Worth every dime paid and so much more!

I've been charged for the appointment that wasn't provided because first it was rescheduled, but i…read morealready paid, then I didn't hear massage, and she being late told me that I was late when no one called me, at the moment when I was available to talk. She has forgotten about an appointments for couple of times but at the moment when she didn't call me. I was massaging her telling that I need an appointment as I was out of medication because appointment was rescheduled, I also called her office twice. Later that day, I've been sent second invoice for the same appointment that didn't happen. Additionally, she left me without medication right before the weekend, so I can't find another provider for couple of next days. That's just super unprofessional knowing that I strangled with migraines and extremely busy with business. I just can't imagine how I'm going to feel until I get someone else. Last year I've asked her to do an evaluation for test, I've been waiting for 2 months. Reminded her numerous times, she did it almost at the last day. I thought I would miss the deadline. PAY AFTER THE APPOINTMENT, NOT BEFORE

I came to Jada at a time when I felt my world was falling apart around me. Worry, and anxiety about…read morepost decree divorce issues were consuming my life. Jada is positive, compassionate, and easy to talk to. She helped me gain a more positive outlook on myself and the situations in my life. She empowered me and left me confident in how to approach my situation. I look forward to seeing her each time and gaining her insight. I wish I had found her years ago!

I have nothing but great things to say about Jada! She listens well, helps me understand, takes…read moreher time, and makes recommendations that I am comfortable with. I trust her and feel that she has my health in her best interest. I have referred many friends and family to her.

Dr. Langner has been my psychiatrist now for 2 years and I love the flexibility he has in order to…read morecater to patients. He's help me tremendously over the years adjusting my medications accordingly and addressing all my concerns. I finally have control of my life and happiness again.

Greatly appreciate the help that Dr.Langner provided me. I've struggled with my mental health…read morejourney for a long time and tried multiple different treatment options. I've been weary of psychiatrists since nothing they suggested or prescribed helped, but Dr. Langner works with his patients and figures out what they need/ want achieved :)

Dr. Sinah listens to my concerns and evaluates with thought and care. She has a calm manner, and…read moreher knowledge of my problem has helped me work to a better place. I have been going to her for several years and am happy with the results. Her staff is very upbeat. I would recommend Dr. Sinah to anyone who needs some help,

Not good , terrible experience. This doctor isnot all what…read moreshe say she is. No compassion, she cause me more anxiety and depression. I wouldn't recommend her.