Stay away! It's nothing more than a bait & switch game. They offer free month or reduced fee in…read morethe beginning, but then in month 3 they literally DOUBLE your rental fee.

I am renting a unit from the facility in Mt. Juliet, TN. The lady working at the facility was…read moreextremely helpful and courteous. Unfortunately, the light that is right about my unit has a problem with the autosensor. After about 30 seconds, my light shuts off and it's completely dark inside my unit. I am renting a large unit and it's impossible to see inside without bringing my own lights. I was told there was nothing that could be done. Now I'm stuck with working in the dark. I would move to a different facility, but I have way too much stuff to move.

Competitive pricing and excellent customer service. Units are spotless, gates work. What more could…read moreyou ask for?

Ocean Hwy/Brunswick Forest location. Avoid this place at all costs. Terrible management. They…read moretell you when you reserve a unit online that the contract is not in place until you sign the contract and show your ID. Reservations not completed within the time frame were reverted. I specifically called to inquire about these two options, between rent and reserve, when on their site. Assured that if I only reserved and did not complete by signing the contract and showing ID, it would revert in a certain amount of time. This was not the case. I sold several of the items I was concerned about storing and called to let them know (the very next day) I would no longer need the reservation. No issues with the guy I spoke to on the phone; they would cancel the reservation, and I'd get my hold refunded within 3-5 business days. I waited a little over a week, but there was no refund. Called back multiple times before finally getting a return call. This time, the guy on the phone apologizes and states that the manager refuses to refund the reservation. I confirmed I did not sign the contract I was emailed, nor did I go in and physically sign one or provide ID. He agreed, but advised that management would not allow the refund. I left a request to speak with said manager, but I never received a return call. After multiple phone calls over a three-week period requesting to speak directly with management concerning the issue, I felt so bad for the poor guy answering the phones, who was obviously caught in the middle, that I finally just filed a claim with my bank. It's an obvious money grab situation. I've already advised seven different people at our complex who inquired about self-storage in the area, specifically not to use Martin's after this encounter.

A WONDERFUL self-storage business with friendly and helpful staff; frequent communication; clean…read moreand well-lit facilities; customer perks (like garbage dumpster access); good drainage; and reasonable prices. Additionally, there is security at each access point, which is a really nice feature... Just this week, the company celebrated with a "Customer Appreciation Day!" Highly recommended.

From the owner: Self storage units: climate controlled and non-climate controlled. Open storage for RV's, campers,…read moretrailers, and boats.

10 federal storage sent an email saying gate damaged can't access property but will send email…read morewhen repaired. I called their customer service which said the gate repair work order was closed. I asked why no email if gate is fixed. They sent an email saying work order was closed NOT saying whether I could access property. Infuriating! So I canceled my moving truck and help because they can't give a straight answer or update customers on status. GEEZ!!! what total incompetence. I don't care if wo is closed! Is the gate working to access my stuff, you are paid in full, how about a status update .. oh...sorry to inconvience you 10 federal storage! D I S A S T E R!!!

From the owner: At 10 Federal Storage, we firmly believe everyone deserves exceptional self storage in Leland. We…read moreunderstand the significance of taking the utmost care of your belongings. That's why we provide a wide range of tailored amenities and services to ensure your peace of mind. Our storage units in Leland are convenient and highly secure, offering the ideal storage solution. 10 Federal Storage is committed to delivering spotless, move-in-ready units and unparalleled customer service as a locally owned and operated storage facility. We take pride in offering a seamless storage experience that surpasses your expectations. For assistance, call us during our Customer Support Hours: Monday-Friday: 8am-6pm, Saturday: 10am-4pm, Sunday: 10am-4pm, EST.

I recently needed some assistance with a storage unit that my company rents. Crystal stepped up!!!…read moreShe could not have been more helpful. Thank you, Crystal. I highly recommend you to those looking for a storage unit.

Never ever do business with ghost storage in Leland North Carolina they are despicable. No one's…read morenever there. I've been with the company over four years no one's never there. The one lady that was there retired. She was on site very nice and she was friendly and she help you if you get lost in the storage room, she will always be there. Take payment. What have you now Fast-forward three years it is despicable. I hate doing business with them. They never contact you. They're never there on site sometimes I have to go there to pay my bill because for some reason my account is frozen or whatever and I need to pay the bill. I can't even go in to pay a bill because guess what no one's there and so you they tell me that they have people on site to help you technicians but the technicians act like they're they not invisible or whatever it's crazy out there and so now my bill is in delinquent right late payment well when I go down there can't get nobody. It's not my fault that the office is not there on operating hours. Was that supposed to be there right so the lady tells me oh you know we have technicians now so no one's there. It's all virtual no I need to talk to last person so you know what They also cut my lock off one time because it was the wrong unit. bad business is bad practice is bad customer service and I'm sick of it and tired of it so please take it for me. Do not ever never do business with go storage it !! All they do is take your money, idespicable despicable. They can't even hire real life people to work at the office.

I had to store some things right before the pandemic hit and I ended up storing things for a much…read moregreater time than anticipated. I was pleasantly surprised by the state of my things after being away for so long and had plenty of support and fun interaction with Kelly the General Manager as I was moving things out of the unit. Would use this location again!

From the owner: At Prime Storage, we know that behind every door is a story, and we want to be a part of yours…read more We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule.