This place does not have 24 hour manager assistance. Was locked out and could not get a hold of…read moreanyone to help, was unable to get into my storage unit and get things I needed.

Not secure as advertised. Only one camera at front entrance. Back gate not locked. If your unit…read moreexperiences a break-in no recording would be available. If your lock is cut off and items are stolen the insurance will not cover the theft because it's not considered a forceful entry. So beware!

A WONDERFUL self-storage business with friendly and helpful staff; frequent communication; clean…read moreand well-lit facilities; customer perks (like garbage dumpster access); good drainage; and reasonable prices. Additionally, there is security at each access point, which is a really nice feature... Just this week, the company celebrated with a "Customer Appreciation Day!" Highly recommended.

From the owner: Self storage units: climate controlled and non-climate controlled. Open storage for RV's, campers,…read moretrailers, and boats.

108%, Yes a 108% increase in one year! Prime Storage…read morechanges the rates every three months, I went from $103 a month in April of 2025 to a $215 charge for April 2026. I'm out the end of this month. Not only the wild increases but there have been petitions regarding the temperature controlled units not being controlled and the doors to the indoor units not closing. Stay away, drive the extra couple of miles for a unit with stable pricing.

They do not tell you that you about their cancellation policy when renting (24 hrs from time of…read morerental). If it's 25hrs your screwed.If you want to cancel (or change) they say too bad. The actually used the term "buyers remorse" and management (at the Bolivia NC) store told me that buyers remorse is not their problem Customer Service is HORRIBLE! They are so unprofessional that they are actually rude. They force you to use an 800 call center, but when you try to find out about your unit the call center will not be able to 'find you' in their database. They are the only storage unit company that "requires" a non-refundable Administrative Fee (for nothing). Go somewhere else!

Great staff ! I had an excellent experience with the help…read morefrom Richard Cardinale ! Super kind and patient .. Everything went smoother as well as more affordable due to his expertise on the sizes I needed .. I suggest you ask for Richard when looking for some space !

Have been using Martin storage for about ten years. They have done a great job. I just talked with…read moreJohn on the phone. He was very professional and helped me with all my concerns in a timely manner.

Amount charged to my credit card increased every few months to 2 and a half the original fee…read more Local (very pleasant) office manager finally got it down to about 1/2 that amount. (going to buy a storage shed) Online payment system also doesn't work.

I reviewed this company two years ago. Gave them one star then. They deserve a lower rating but one…read morestar is as low as you can rate. I am complied to post another review. This company is the worse of the worst. I have been a customer of the Shallotte location for over 17 years. With as many as 16 units rented at a time. Paid literally over a hundred thousand dollars in rent there. The staff is nice but the company is as bad as it gets. As an example. We were recently moving out of a couple of our big units there and checked with their office to see how long I had until the rent was due on a certain unit. They said that unit was not due for some time. We moved stuff from a unit into that unit and at the end of the day they said they made a mistake and the unit was actually due today! ( These units cost over three hundred dollars a month. We found there is plenty of new storage companies with better rates and we are trying to get out of all our units at Prime. ) They said because it was their mistake they would get us an extra day to move everything back out. Do you know the staff was written up for giving us the extra day. As much money we have given them you would think that they would be more understanding. No not Prime. Their fees go up almost every month. These are harsh people. I have many similar complaints I could talk about. I have been a business owner for over forty years. I try to treat people with the golden rule. There are plenty of decent companies to work with. Don't use Prime!!! You will regret it.

Nicest storage facility in Leland by far!! Great rates and…read morevery user friendly!! The facility itself has great curb appeal and looks amazing, very well kept up!

I have a Class A unit. My wife and I are going on a 6 week tour of Europe and we wanted to store…read morethe rig rather than leave it at the house. Number one concern: security. I called and one of the owners picked up the phone. I grilled the poor guy. This place has more cameras and sensors than Fort Knox! If you need to get in at night, just call so they know you are coming. Really great talking with Eric. Very friendly. I had no qualms about leaving the RV with Powered Storage. I especially liked the automatic vertical gate. The wife doesn't have to jump out to push buttons.

We are from out of state and needed to store our rv for the winter. Jamie was very accommodating…read morewhen we had to move up our drop-off date unexpectedly. Pick-up at the end of our storage contract was a breeze as well. Thanks so much!

I am so glad that there's a safe and secure place to store my boat. The folks at Patriot Outdoor…read moreStorage are so friendly and are on it. The facility is new and most important to me secure, with CCTV cameras covering my toy.